Impros Holiday Rentals

"Every single member of staff we met were extremely professional, kind and friendly. Everyone made the effort to greet us and welcome us. The hotel facilities are fabulous, we loved our room; so luxurious and spotlessly clean! The breakfast in the morning was delicious! "

"Great hotel in the centre of Rethymno. A short walk into the old town. Lovely room, we were upgraded to a larger room with balcony that got the sun well into the evening. The pool area was lovely. Buffet breakfast was probably more suited to guests with no special dietary requirements but thats only a small negative.Mikalis was super helpful thank you! "

"Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened: - charged £700 more because we booked via Expedia - why has this happened? - no systems internally are working, everything was difficult - washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning "

"Lovely place to stay. If you are looking quiet place with nice views and swimming pool u found it. Owner and stuff very friendly. I couldn’t ask for more for that price. "

"Highly recommend this hotel. Fantastic facilities, caters for kids of all children, rooms are great and the buffets are extensive. Would definitely return here. "

"Modern premises and tasteful décor. Our room was super comfortable and controls are hi tech, from curtains, to lights. The beach is excellent for swimming and walking, and the view of the mountains is breathtaking. We had a blast in this hotel. I want to come back for a longer stay."

"We've stayed here twice now and have had a lovely time on both occasions. It's handy for the town but also quiet enough with lovely facilities. Can't recommend it enough. "

"The hotel is perfect for a beachy, chilled holiday if that’s what you enjoy. The small town has some shops etc which is good and Chania is only a 30 minute drive away along with Souda which are beautiful towns. Especially the Chania markets! A must go to if you love a bargain! The hotel could be somewhat more clear on what is included etc. The hotel is amazing so don’t let that put you off but we were told the tourist charge was €10 euro per room, per night, which is correct but we were also charged extra and we’re unsure really what that was for. Also we have been twice to this hotel, the first time when booking we had the option available to go all inclusive plus but the second time that option wasn’t available until we arrived at the hotel and it was quite steep compared to the first time we visited the hotel and with not much difference to the basic all inclusive package. After all a gin and tonic is a gin and tonic be that from the local gin or branded big name gin. Overall though, lovely place to stay and the staff are amazing! So helpful and super polite! Will absolutely be back again! "

"This place is an absolute gem. The rooms are large, the bed is very comfortable, the shower is big with a rain shower head. Everything is bright and clean. The rooms are quiet. The staff are very friendly and inviting. The maids do a great job cleaning the rooms. The breakfast that is served has fresh fruit, cheeses, eggs, crepes and cappuccino and coffee. The scenery that breakfast is of mountains and rolling fields of olive trees. The pools are crystal clear and refreshing. This place on our goto place when in Crete."