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"Below average / unfriendly desk people"

"10 out of 10. All the staff were so wonderful. Professional, friendly and so helpful in helping us plan our days in a new city. I highly recommend. The location was central to everything and the food was so good."

"Property is a little dated but well maintained. Across the street from the rail station and a major tram stop. Staff is courteous and helpful. Breakfast better than most. Excellent value, would stay again. "

"Hotel feels old. Just old... Staffs are ok, easy check in and check out, but nothing special. No greetings when coming in and out of the building. Breakfast room was always jammed with too many guests but small buffet. Impossible to get a coffee, because only two machines in the middle of the buffet, people lined up and blocking the self serve area. I didn't enjoy the breakfast room at all. There is a very delicious sandwich shop nearby. Room is ok, bed was comfortable enough. Overall, not terrible, but I would not stay here again. "

"Great room, super friendly staff, great location, fresh updated amenities "

"Some stains on carpet, had to change rooms bc first one smelled like stale smoke, bothe rooms were too hot. Breakfast room uninviting bc of bright LED lights in the room. No gym. No smart TVs. Terrace closed. However, the location is convenient and there is onsite parking."

"Good hotel"

"very goo"

"Stayed here two nights. The main issue (and only reason for the low rating) was the shower water temperature. On both nights the hot water would randomly disappear every minute or so which made for a very unpleasant experience. I searched through other reviews and found no one else mentioning this problem so maybe it was a one off maintenance issue that needed to be addressed."