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Hotel Merkur Interlaken

3.0 star property
Swiss adventures and relaxation await at this central Interlaken hotel where guests can tackle a ropes course or enjoy a Thai massage amid mountain scenery

Choose dates to view prices

Hotel Merkur Interlaken, in the heart of town, offers thrills and downtime. Test your skills at the nearby ropes course or Mystery Rooms, then recover with a Thai massage. Enjoy a continental breakfast, art gallery, and shopping mall, with WiFi keeping everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is S$272
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Central Interlaken, a neighbourhood in Interlaken, Hotel Merkur Interlaken is next to a golf course and on the waterfront. Mystery Rooms and Grindelwald Grund Gondola are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Interlaken Casino and Staubbach Falls are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and ice skating. Visit our Interlaken travel guide
Map
Bahnhofstrasse 35, Interlaken, BE, 3800

What's nearby

  • Tulip beds and beautiful landscaping in front of the Swiss Alps,
    Alpine Garden
    2 min walk - 0.2 km
  • A rose garden in an open field in Interlaken with a view of hotel, house and mountains covered by clouds as a background
    Interlaken Casino
    11 min walk - 1.0 km
  • Mystery Rooms
    5 min walk - 0.4 km
  • Hoeheweg
    5 min walk - 0.4 km
  • Kunsthaus Interlaken
    5 min walk - 0.4 km

Getting around

  • Interlaken West Station
    1 min walk
  • Bern (BRN-Belp)
    38 min drive

Restaurants

  • McDonald's
    3 min walk
  • Dunkin Donuts
    4 min walk
  • Bebbis Restaurants
    1 min walk
  • X-Port West
    2 min walk
  • Pizpaz
    4 min walk

About this property

Hotel Merkur Interlaken

Hotel near Mystery Rooms
Located close to Interlaken Casino, Hotel Merkur Interlaken provides free continental breakfast, an adjacent golf course and a rooftop terrace. Active travellers can enjoy boating, horse riding and hiking/biking trails at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a shopping centre on-site.
Additional perks include:
  • Express check-out, a nature reserve and a vending machine
  • Barbecues, luggage storage and meeting rooms
  • ATM/banking services, multilingual staff and helicopter/aeroplane tours
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Merkur Interlaken include amenities, such as free WiFi.
More amenities include:
  • Heating and fans
  • Bathrooms with shower/bath combinations and hairdryers
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Lift (80 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Is Hotel Merkur Interlaken pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Merkur Interlaken?

As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at Hotel Merkur Interlaken on 9 Apr, 2026 start from S$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Merkur Interlaken?

Limited spots are available.

What time is check-in at Hotel Merkur Interlaken?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available from 12:30 PM to 3:00 PM for a fee of CHF 40.

What time is check-out at Hotel Merkur Interlaken?

Checkout is at 11 AM. Late checkout is available for CHF 40 (subject to availability).

Where is Hotel Merkur Interlaken located?

Located in Central Interlaken, this golf hotel is within a 15-minute walk of Mystery Rooms and Interlaken Casino. Lake Thun and Lake Brienz are also within 3 mi (5 km). Interlaken West Station is only a 2-minute walk and Interlaken West Ferry Terminal is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Merkur Interlaken Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 332 reviews
Rating 8 - Good. 115 out of 332 reviews
Rating 6 - Okay. 68 out of 332 reviews
Rating 4 - Poor. 21 out of 332 reviews
Rating 2 - Terrible. 19 out of 332 reviews

Reviews

Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good breakfast. Right across the street from the train station makes a great jump off spot to wherever your travels may take you. Very helpful and friendly staff. Good value,too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luiz Henrique

Liked: Cleanliness, amenities, property conditions & facilities
Já é a segunda vez que fico no hotel. Excelente custo benefício
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktisches Hotel gegenüber vom Bahnhof bzw. Bus Bahnhof Interlaken West.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Excelente localização!!!! Equipe top!!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Minori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で、スタッフの方の説明も丁寧でした。目の前がinterlarken West駅だったのでかなり便利でした。チェックアウト後にお昼頃まで荷物を預かってくれて助かりました！
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent emplacement Belles chambres petit déjeuner bien Personnel aimable et serviable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wo es sich in INterlagen gut wohnen lässt.

Super Lage direkt am Bahnhof, einmal über die Strasse und schon ist man da. Das Personal, von der Reception bis zum Frühstücks-Restaurant ist so hilfbereit, nett und immer gut gelaunt, man fühlt sich gleich zuhause. Die Zimmer sind gut ausgestattet, es fehlt nichts und zudem makelos sauber. Das ganze Hotel ist perfekt gepflegt. Die Betten sind super bequem, es gibt genügend Steckdosen (auch am Bett) und einen grossen Smart-TV. Das Frühstück auf der obersten Etage ist umfangreich und immer sehr frisch und fein. Bei schönem Wetter kann man es auf der Terasse geniessen und sonst im modern eingerichteten Frühstücksraum. Wir waren am Schweizerischen Nationalfeirtag dort und durften das Feuerwerk von der Terasse aus geniessen - einfach toll. Alles in allem, verdiente 5 Sterne!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Elem Maiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente agradavel e atendimento excelente
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, tolle Aussicht, direkt vis à vis Bahnhof und Nahe von vielen Restaurants.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

THIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Com as avaliações mais antigas que tem aqui, ficamos receosos em nos hospedar neste hotel, mas acabou sendo um dos melhores durante toda nossa viagem. Simples e confortável, tudo limpinho e com café da manhã excelente! E alem de tudo, com funcionários muito receptivos! Nós adoramos e recomendamos!
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Anant

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia com bom custo benefício

Boa estadia Hotel muito bem localizado Instalações um pouco antigas
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Atendimento gentil e cordial da senhorita Maddison, excelente. Quarto confortável e limpo. Banheiro limpo porém o box de banho é bastante estreito, podendo ser um problema. Café da manhã pontuo 6/10, poderiam melhorar na qualidade dos produtos. Recomendo e voltaria.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parabéns eu indico, camareiras duas são brasileiras, hoje. 👏👏💯🇨🇭
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está exactamente frente a la estación de tren “interlaken west”! Para mi viaje resulto ser muy conveniente ya que tomamos el tren para ir a otros destinos! Por lo que no había que desmañanarnos!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel, recomendo!

O hotel é bom, limpo, bem localizado, estrutura relativamente nova e confortável, café da manhã é bom mas podia ser melhor. Não leva nota máxima pelo preço, entendo que por ser 3 estrelas o valor pago poderia ser ao menos 25% menor.
Stayed 2 nights in Jan 2025