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The Guesthouse by the Hey Hotel

3.0 star property
Central hotel connected to a shopping centre in Interlaken with a restaurant

Choose dates to view prices

In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is S$195
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
High chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.0 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
High chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
High chair
  • Sleeps 4
  • 4 Twin Beds
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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

Hotel near Mystery Rooms
Take advantage of an art gallery on-site, a shopping centre on-site and a bar at The Guesthouse by the Hey Hotel. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), free bike hire and luggage storage
  • A banquet hall, a 24-hour front desk and a nature reserve
  • A front desk safe, tour/ticket information and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms include amenities, such as free WiFi, safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Heating and fans
  • Highchairs, daily housekeeping and phones

Similar properties

Exterior
The Hey Hotel
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 460 reviews
The price is S$264
includes taxes & fees
26 Nov - 27 Nov
The Hey Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Parking height restrictions apply

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of 18 Nov, 2025, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on 22 Nov, 2025 start from S$194.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Checkout is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Höhematte Park and Kunsthaus Interlaken are just steps away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

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Reviews

The Guesthouse by the Hey Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 138 out of 360 reviews
Rating 8 - Good. 108 out of 360 reviews
Rating 6 - Okay. 54 out of 360 reviews
Rating 4 - Poor. 36 out of 360 reviews
Rating 2 - Terrible. 24 out of 360 reviews

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
the staff was extremely helpful and friendly! they made me and my brother feel welcomed
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
My clients enjoyed staying in this hotel. They said the staff are friendly. It’s very clean and it’s convenient..
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice for the area. Easy walking to either train station, shopping and restaurants.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Bathroom could use some general repairs and updating but a very confortable stay. Overall a comfortable and good stay, would recommend. Great location
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in sde streetso quiet. Excellent breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic clean hotel room. Breakfast was just all right.
Stayed 3 nights in Sep 2025

8/10 Good

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Guest house is across the street from the main hotel. They do not have tea/coffee making facilities in the room. However, these facilities are available in the main hotel.
Stayed 1 night in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scrambled eggs, great breakfast, close to trains
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one-night stay was comfortable and good value. Staff are very friendly and happily answered all our questions and requests. Breakfast buffet is comprehensive and in a lovely space; good wi-fi; very convenient location near Interlaken West station.
Stayed 1 night in Sep 2025

8/10 Good

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was extremely courteous. Walkable to most attractions. Would highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with nice clean rooms. The breakfast the next day offered so much variety and was so good. Staff was great and helpful also! 10/10 recommend.
Stayed 2 nights in Sep 2025

4/10 Poor

Nadya

Disliked: Staff & service
I like the place of hotel But I didn’t like the strong smell of meat as pork in the buffet of breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and near plenty of shopping. Staff was gracious enough to upgrade our room. Only thing was the paint was peeling in the shower. Other than that, nice hotel to stay in.
Stayed 1 night in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel with very clean room is easily reachable from Interlaken West station. It’s a mere 5-7mins stroll. It can also be reached via bus (#21) in less than 3mins. It can’t be missed as there is a colorful display of umbrellas outside the hotel. The staffs are very friendly and helpful. Eateries are within reach in 5mins. A 10-12mins stroll will bring you to the tram ride up to Harder Kulm! We did not try the breakfast menu so we can’t comment but a good breakfast is easily reachable within 5mins walk! We will stay here again if we come back to Interlaken!
Stayed 2 nights in Oct 2025

8/10 Good

Dzmitry

Liked: Cleanliness, staff & service
The location of the hotel is in a great area, located in the heart of the city. Everything close by. The rooms on the other hand were tiny and the beds were uncomfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again.
Stayed 2 nights in Aug 2025