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"Check in not user friendly as had to have internet on to get code number from message on Hotels.com App to open key box. I did not see it until help from another person checking in. No tea/coffee facilities. Used alternative locations . Given that host is only available during breakfast hours (7.30 to 9.30) I Felt host could have notified incoming guests that ferry to Hallstatt was not running. This information could be left in room along with alternative Transport viability - bus/train. There is an Information Centre but quite a walk from hotel. As a solo female guest I felt an information brochure/folder in room is a necessity. Location great, near the train station. I will not book again."

"Brilliant place to stay for a small family, easy access to places near by, plenty parking space and everything available needed for a comfortable stay. "

"Best ski hotel ever"

"Easy parking, room 315 clean room with beautiful view of the lake. Great food at the restaurant with a wonderful staff. Check-in was fast and easy. "

"Spacious and clean. Very good breakfast. "

"Great stay"

"Excellent in every way. Lovely decor, spacious rooms, clean, fantastic breakfast & friendly staff. The cleaner somehow must have noticed a small brown pill I had dropped on a brown carpet and placed it on the table!!"

"Staff was trying their best to answer queries though there was some language barrier. However , room was not cleaned for the two days we stayed."

"Comfortable spacious room. "