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"Had a fantastic stay at this hotel. The staff were so kind and flexible. If room needed to be cleaned late they arranged it. Housekeepers very good and left room impeccably clean. It was quiet and we could not hear any noise from the street outside. Beds were large and comfortable. "

"Best location in San Sebastián. Best viewing balconies for the fireworks during semana grande. Bed was very firm. Water pressure in shower was good. Great beach watching and walking distance from everything."

"The family room we had was superb, it felt quality as soon as we walked in. The pool was good but could do with a few more Sun loungers / deck chairs, less sofa seats as big and bulky. I have to say the pool area was immaculate. The roof top bar we used twice during the day and evening, staff are very helpful and cheerful. The views from both the pool and bar are superb. The reception team are super helpful, informative and really helped to make our stay a memorable one. Breakfast was good, having a chef at front cooking omelettes and eggs to order a nice touch. I would highly recommend this hotel to all. "

"10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again."

"Nice staff"

"Great location, nice room and very friendly staff "

"Clean and luxurious boutique hotel. "

"Excellent"

"Tranquil and peaceful with great customer service from the hotel next to it "