Minibar, in-room safe, desk, blackout curtains
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Reviews of Hotel Margala

3.5 out of 5
Hotel Margala
M-2 near convention centre, Islamabad

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naseer, Faisalabad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Breakfast Is very Good Dinner Buffet is Very limited

2/10 Terrible

Amir

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

nasir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice experience staff was courteous and rooms were clean
Stayed 1 night in Mar 2022

10/10 Excellent

Bilal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Margalla offers best stay in reasonable rates. For sure next I am staying in Hotel Margalla.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the breakfast buffet was really good.
Stayed 1 night in Jan 2021
Response from TheMargala on 21 Jan,2021
Dear Valued Guest Thank you for sharing your feedback. We are glad that your stay went well and you enjoyed our services. We are looking forward to welcome you back. Regards Team, The Margala

8/10 Good

NA, Ca

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff we got complementary ride to airport and they served breakfast earlier specially for us due to early check out 🤗
Stayed 1 night in Dec 2019
Response from Ambreen Khan Assistant Reservation Manager on 16 Jan,2020
Dear Valued Guest, Greetings from the Margala Hotel Islamabad. Thank you for sharing your experience at the Margala Hotel Islamabad through the Guest Satisfaction Survey. Feedback from our guests is the most valuable advice we can receive. I appreciate that you took the time to write the things you enjoyed the most. Your business is much appreciated and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. We hope to have the pleasure of serving you again in the future. With my best personal regards, Sincerely. Best Regards,

10/10 Excellent

Sardar, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and hotel. Liked it a lot. Good clean rooms, friendly and VIP service
Stayed 1 night in Sep 2019
Response from Room Divisions Manager on 3 Oct,2019
Dear Sardar, Thank you for sharing your experience with us on expedia.com. On behalf of our entire team, we are so happy that you sampled and enjoyed everything our hotel has offered. It sounds like your stay was met with peace, relaxation, and joy at every turn. We very much look forward to welcome you again in the near future. Best Regards, Imran Aslam

10/10 Excellent

Asimca, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place in a nice setting. Great staff, good service and fine place.
Stayed 1 night in Sep 2019
Response from Rooms Division Manager on 3 Oct,2019
Dear Asimca, Thank you for sharing your experience with us on expedia.com. On behalf of our entire team, we are so happy that you sampled and enjoyed everything our hotel has offered. It sounds like your stay was met with peace, relaxation, and joy at every turn. We very much look forward to welcome you again in the near future. Best Regards, Imran Aslam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Raheel Sheikh on 28 Jul,2019
Dear Valued Guest, Greetings from the Margala Hotel Islamabad. Thank you for sharing your experience at the Margala Hotel Islamabad through the Guest Satisfaction Survey. Feedback from our guests is the most valuable advice we can receive. I appreciate that you took the time to write the things you enjoyed the most, as well as the areas we need to improve on. Your business is much appreciated and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. We hope to have the pleasure of serving you again in the future. With my best personal regards, Sincerely, Raheel Sheikh Assistant Front Office Manager

10/10 Excellent

JUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Raheel S... on 14 Jun,2019
Dear Mr. Juhan, Greetings from the Margala Hotel Islamabad. Thank you for sharing your experience at the Margala Hotel Islamabad through the Guest Satisfaction Survey. Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Margala Hotel Islamabad in the future. Your business is much appreciated and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Sincerely, Raheel Sheikh Assistant Front Office Manager

10/10 Excellent

JUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room，sleep well，good breakfast
Stayed 1 night in Apr 2019
Response from Raheel S.. on 14 Jun,2019
Dear Mr. Junan, Greetings from the Margala Hotel Islamabad. Thank you for sharing your experience at the Margala Hotel Islamabad through the Guest Satisfaction Survey. Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Margala Hotel Islamabad in the future. Your business is much appreciated and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Sincerely, Raheel Sheikh Assistant Front Office Manager

10/10 Excellent

JUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Raheel S... on 14 Jun,2019
Dear Mr. Juhan, Greetings from the Margala Hotel Islamabad. Thank you for sharing your experience at the Margala Hotel Islamabad through the Guest Satisfaction Survey. Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Margala Hotel Islamabad in the future. Your business is much appreciated and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Sincerely, Raheel Sheikh Assistant Front Office Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was great The bathroom floor and carpet needed some thorough cleaning
Stayed 2 nights in Jan 2019

6/10 Okay

M. Akhtar, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need Major Renovation
Hotel is need of a major renovation. Breakfast is average. Would not recommend. There are more better hotels in the neighborhood.
Stayed 2 nights in Sep 2017

6/10 Okay

Hassan

Disliked: Staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation not found.
I got to the hotel and they couldnt find my reservation. They told me that i need to go to a different hotel since they dont have nay rooms available. After two hours they gave me a room and told me that they are not sure if i will have a room for the second noght or not. So i booked a different hotel for the next night and checked out the next morning. They refused ot give me a reciept and told me to call Expedia to get a reciept. Rooms are one star and overall the hotel is old, dirty and very unfriendly customer service. I am still waiting for my refund for the second nght that i didnt stay.