Iwakuni Holidays

This was a clean and comfortable hotel. The location is great, about halfway between the station and the atomic bomb memorial park. It was easy to walk to restaurants, with an especially tasty Izakaya across the street.

All of the staff at this hotel were simply amazing. We arrived at the hotel late. Regardless of the time of the arrival at the hotel, many staff members came to the lobby area and welcomed us. Every single one of them were very helpful. They gave us information about the airport, such as airport's operation hours and when airline counters start operationg. Without the knowledge, we were to miss their amazing breakfast, and go to the airport way too early, just to wait outside for a long time! The hotel offered to run their free shuttle bus to the airport outside of their scheduled operation hours, so that we don't have to drag our suitcases to the airport. The room was very clean and locations of amenities were very well thought out. Options at the breakfast buffet were just amazing. Our stay at fhe hotel was less than 12 hrs due to our flight schedule, but the stay was perfect. I highly recommend this hotel. 10/10!

The hotel was great! I paid for an upgrade for the Executive Lounge and that was the least to be desired. As an avid traveler the hotels offers a poor presentation of the Executive Lounge compared to other hotels in Asia. Staff in the lounge were adequate and was not as friendly. They were more attentive to work on the computer than they were to ensure that food was replenished and also to engage with guests, thanking them for their stay, etc. I arrived at 730pm to the lounge as I know they closed at 9pm. After a long day of touring I wanted to enjoy some snacks in the lounge. This did not happen! It took another 30 minutes before it was repleniished and not completely. Very poor for an $85 a night upgrade. If you ever go there do not do the upgrade....NOT WORTH IT!

Weird hotel. Reception’s nearly at the top of the building as is breakfast. Apparently there’s some sort of group bath (ick!) on the top floor. There’s open discrimination against males with tattoos using it though. First the negatives. The room has no storage space so all your clothing is staying in your suitcases. You can’t open the windows so smells will linger. Slightly confusing room cleaning model. Graffiti adorns the entrance to the building. Checkout involves posting your key in a box on the ground floor. On the plus side the hotel is conveniently located for the A-bomb monuments/Museum, castle and Hiroshima Station which are all within walking distance. Also, The room was clean, quiet and the hotel staff were polite. The smart toilet is great! Nothing special and nothing terrible.

I very much enjoyed the breakfast. It's great for the price. The hotel room is around average.