Iwamizawa Holidays

Helpful staff and very clean!

Room was clean and the property is well maintained. Downside is that i couldn't use the public bath as tattoos are not allowed.

The sofa was rather uncomfortable to seat for long period. Hope they will replace it with better sofa. The one in my room 1013, the bottom material is torn. Should have extra pillows for each bed excluding the small hard cushions provided. Also wished that the hotel would include more English channels example like HBO or Netflix. The only channel that’s English is BBC if I’m not wrong. Other than the above, nothing much I can negatively speak of Keio Plaza Hotel Sapporo. We had good comfortable nights in the 4 days we stayed. The staff were very friendly, helpful and smiling from start to end of our stay. Facilities were ample. We had their buffet breakfast on our last day as it was customary of our stays in all the hotels that has breakfast. It was good.

New, nicely designed hotel, super convenient location. Staffs are courteous and helpful. Breakfast is sumptuous with good quality selections. Only issues are soft pillows and rather hard mattress. It would be better to provide 2 types of pillows in the room. Also the dressing area is quite dark, the warm down light is not conducive for doing makeup. Despite these small issues, we would still recommend and stay again. We didn't notice the construction site noise as our room faced the other side.