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Tru by Hilton Jacksonville South Mandarin

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
The current price is S$147
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • bestbet Orange Park - 7 min drive - 10.4 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • Orange Park Mall - 9 min drive - 13.3 km
  • St. Johns Town Center - 16 min drive - 25.3 km
  • EverBank Stadium - 21 min drive - 24.5 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/games room and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A computer station, a lift and a vending machine
  • 1 meeting room, smoke-free property and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with hairdryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating and housekeeping

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 750 reviews
The price is S$125
includes taxes & fees
29 Jun - 30 Jun
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 25 Jun, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 14 Jul, 2025 start from S$146.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Checkout is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 miles (10 km) of Mandarin Museum, Mandarin Park and bestbet Orange Park. Jacksonville Naval Air Station and James Road and 103rd Street Shopping Center are also within 9 miles (15 km).

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 924 reviews
Rating 8 - Good. 167 out of 924 reviews
Rating 6 - Okay. 52 out of 924 reviews
Rating 4 - Poor. 34 out of 924 reviews
Rating 2 - Terrible. 31 out of 924 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Clean and breakfast was nice.
Stayed 4 nights in May 2025

10/10

Nice overnight stop on our way to Port Canaveral!!
Stayed 1 night in May 2025

10/10

We needed a place to stay for one night on our way back to Georgia. This hotel is nice and convenient to the interstate, as well as several restaurants. Would definitely stay again!
Stayed 1 night in May 2025

10/10

Very nice
Stayed 1 night in Jun 2025

10/10

This is our 4 or 5th time staying at this TRU. My husband's family is in Mandarin 5 minutes away. It is alway clean, sheets are soft, beds are comfy, parking so easy, coffee hot and god in the lobby, staff is friendly and the price is great! We also have met the nicest guest in the commmon areas. Family friendly. We just spent a happy 5 days there.
Stayed 4 nights in Jun 2025

8/10

Loved the newness of the property. Loved the AC in the room. The bathrooms are roomy. And nice lighting. The bed was too soft and not so supportive. The breakfast was really nice. And eating areas are lovely. Mary at the front desk was superb. So nice and friendly. Made our stay!!
Stayed 3 nights in Jun 2025

8/10

Like the quiet area that was still convenient to shopping. Staff was okay, just indifferent.
Stayed 1 night in May 2025

10/10

I like the service
Stayed 1 night in May 2025

10/10

I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
Stayed 2 nights in Mar 2025

10/10

Nice property. Clean and seemed very new.
Stayed 1 night in Apr 2025

10/10

Typical TRU stay. Everyone and everything was perfect.
Stayed 1 night in Apr 2025

10/10

Friendly staff upon arrival,
Stayed 1 night in Mar 2025

10/10

Very clean room, staff friendly and accommodating
Stayed 1 night in Feb 2025

8/10

Good experience.
Stayed 1 night in Apr 2025

10/10

Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024

6/10

Very clean fairly new hotel. Great location. Breakfast was just okay. Staff in the breakfast location seem like they hate their jobs. No smiling, no hello. Maybe a tip jar would help. This is a nice place to stay for one night but probably would not stay multiple nights.
Stayed 1 night in May 2025

10/10

My family and I love this hotel always clean and safe
Stayed 1 night in Nov 2024

8/10

Fix ur pancake maker…and put cream cheese in cold location when out for customers. Desk staff easily best from Florida to Michigan
Stayed 5 nights in May 2025

10/10

Everything was wonderful! Clean, friendly and good coffee all day long! My dog also gives this hotel 2 paws up!
Stayed 4 nights in Jan 2025

10/10

Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!
Stayed 3 nights in Jan 2025

10/10

Good
Stayed 1 night in Apr 2025

2/10

I did not like the property. Our rooms were dirty, we changed to another dirty room. No microwave and ice bucket in the rooms. No hot tub. No closet. No hot tub. Breakfast not really good. But the staff wss nice and it was quiet while i there.
Stayed 2 nights in Jun 2025

10/10

Very clean and nice rooms! Recommend! Nice breakfast as well.
Stayed 1 night in Dec 2024

10/10

The place was clean and the breakfast was great.
Stayed 2 nights in Jul 2024

10/10

Super clean
Stayed 1 night in Feb 2025