2/10
Not a good experience… AC did not work the the night we arrived. A huge let down where a basic necessity was listed but unable to be met. Costa Rica is humid 24/7 so not having AC is a huge inconvenience and a simple check to make sure it is working especially when you know an infant, a toddler, and two children were coming. Hotels.com reached out to the owner about this issue and he did not respond. First time in Jaco and this is what stands out of the experience of this city.
Verified traveller
Stayed 3 nights in Jun 2025