Jacobus Hotels from S$87

"Staff is always friendly"

"room was ok....did keep cool no hair dryer...you had to ask at front desk for one... needed a second room key and there was nobody around @ 7in the morning on saturday to get me a second key for my boyfriend. nobody changed out our towels on day 2 and when we asked they said we had to call front desk. phone in room didn't work. tried to call main line and got an AI assistant which didn't help. we went to front desk @ 5 and they gave us the very last towel set....which was missing a hand towel and washcloth. needed a second room key and there was nobody around @ 7in the morning on saturday to get me a second key for my boyfriend. continental breakfast ok on Saturday. on SUNDAY, went at 6:30 and no fruit except apples, was only a few pieces of bread and packaged pasteries (a little stale) should have gotten a discount on stay"

"Fair"

"Great breakfast, safe parking, well lit."

"The cleanliness of the room very unsat. The top of refer and shelves. Where dusty bad. You even see with the naked eye. The iron board was broken. Amenities need some repairs. Dishes dirty and only enough to feed two people. Would be nice too have some more utensils. Bathtube stopper did not work to take bath. Staff was friendly and courteous though. Said that if there was issues in our room. There where probably other rooms dirty too. "

"It was a disaster. I was charged the entire weekend when I never stayed a single night. I will NEVER book at best western again. Horrible business practices. "

"Nice hotel, the room was spacious and clean for my 2 dogs and myself."

"Poor breakfast, bad coffe, no clothes iron, air dryer not working it was not really clean a lot of noise "

"Staff very courteous. Room very clean with lots of luxury towels. Loved Noni’s Table for breakfast and lunch. "