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La Terraza Hotel

3.0 star property
Hotel in Jalpan de Serra with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for La Terraza Hotel

Front of property
Hallway
Reception
Balcony
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340

What's nearby

  • Santiago de Jalpan Mission - 6 min drive - 4.2 km
  • Arqueological Zone of Tacama - 6 min drive - 4.6 km
  • Puente de Dios-Rio Escanela Trailheads - 34 min drive - 29.4 km
  • Cuatro Palos to Mision de Bucareli Trailhead - 54 min drive - 50.5 km
  • Sierra Gorda Biosphere Reserve - 57 min drive - 32.4 km

Restaurants

  • ‪La Casita de Alex - ‬8 min drive
  • ‪El Aguaje del Moro - ‬7 min drive
  • ‪El portal de xalpan - ‬6 min drive
  • ‪Manglar Gastro Bar & Sushi - ‬5 min drive
  • ‪Antojitos Gus Gus - ‬17 min walk

About this property

La Terraza Hotel

Property highlights
At La Terraza Hotel, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site Mexican cuisine family restaurant, TERRAZA RSTAURANTE, offers breakfast, lunch, dinner and children's meals. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, concierge services and smoke-free property
Room features
All guest rooms at La Terraza Hotel boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Showers and free toiletries
  • Cable channels, daily housekeeping and desks

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults and MXN 90 to 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

Frequently asked questions

Does La Terraza Hotel have a pool?

Yes, this property has a children's pool.

Is La Terraza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Terraza Hotel?

Self-parking is free at this property.

What time is check-in at La Terraza Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at La Terraza Hotel?

Checkout is at noon.

Where is La Terraza Hotel located?

Situated in Jalpan de Serra, this hotel is 2.5 mi (4.1 km) from Santiago de Jalpan Mission and 2.6 mi (4.3 km) from Arqueological Zone of Tacama. Santa Maria del Agua de Landa Mission is 11.1 mi (17.8 km) away.

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La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 146 reviews
Rating 8 - Good. 54 out of 146 reviews
Rating 6 - Okay. 12 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean good service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024

8/10 Good

meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y rápido
Stayed 1 night in May 2025

6/10 Okay

Gerardo

Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025

8/10 Good

Maribel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TOMÁS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025

2/10 Terrible

Juan Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y muy limpio y el restaurante de aún lado del hotel delicioso
Stayed 2 nights in Nov 2024

8/10 Good

Jorge Armando Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Para su categoría bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Lidia

Stayed 3 nights in Sep 2024

6/10 Okay

Francisco

Liked: Staff & service
Xxxxxx
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción no había quien recibiera , para bajar a la alberca no hay opción para ir internamente y te expones a la calle
Stayed 1 night in Jul 2024

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
Se los recomiendo saludos
Stayed 1 night in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de el personal es muy buena y el servicio también. En el restaurante la comida es regular. Lo único que no nos gustó fue que uno de los trabajadores jóvenes de el hotel llevó a sus amigos en la tarde que estuvimos ahí y no dejaron usar la alberca ya que es pequeña y ellos se aventaban y no respetaban nada. Mi hijo de 6 años no pudo estar dentro ni 10 minutos.
Stayed 2 nights in May 2024

8/10 Good

J.Félix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!!
Stayed 1 night in Mar 2024