"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "
"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."
"I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! "
"This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300.
Travelers should be aware that this listing is misleading and the property is unresponsive."
"This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire going. We felt we were in the coziest hotel room ever. The food was great too with an ever changing menu. I’d recommend getting the full board. It’d be hard to try restaurants at different lodges, so you’d save money instead of buying the meals separate. Last but not least, the super sweet dog Sparky. He added so much charm and welcomed all guests. We loved having him around so much. "
"This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!"
If I need to cancel my hotel reservation in Janja, will I receive a refund?
Yes! The majority of room reservations are refundable if you cancel prior to the hotel's cancellation deadline, which often is within 24-48 hours of check in. If you booked a non-refundable reservation, you might still have the option to cancel and receive a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Janja.
What's it like to stay in Janja?
Those travelling to Janja will definitely enjoy the sights to see and things to do. There are 130 hotels and other accommodation options in the surrounding area. Find out more about Janja.
The hottest months are usually August and July, with an average temperature of 17°C, while the coldest months are November and December, with an average of 16°C. The rainiest months in Janja are April, November, October and March, with each month seeing an average of 319 mm of rainfall.
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