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"The suite was a great size for a large family. The breakfast was good. Didn’t have a problem parking even though the hotel was full. Staff was kind. Only problem is I booked 2 suites and they only had 1 available. "

"We've stayed here many times and ever had any issues however this past weekend was terrible and we will not be back. The room was exactly as described and clean however the room never really cooled down, someone was smoking pot, likely under our room, and the smell was terrible for most of the evening. My son tried to use the pull out sofa but it he could feel all the springs so we put it back as the couch but it was so lumpy he ended up sleeping on the floor. Then Sunday morning, the elevator was broken. There was no coffee at 6:30am. Such a shame- we have liked the property in the past. "

"Really enjoyed my stay the staff was warm and friendly informed me and my daughter the best places to visit during our stay in Atlanta GA"

"Amazing service and staff"

"Hyatt is a name brand hotel, but this location has an issue with customer service. I called and filed a complaint about personal items went missing in our room while we went out to spend time in Atlanta. Hotel supposed give me a call back after the reviewing the case, but they never called and never solved the issue. This was a huge disappointment."

"We loved the location, such a beautiful area. The hotel was very nice and modern. Well maintained, and had a friendly staff. The only negative was the there was a sports team apparently staying on our floor, which allowed for excessive loud noise after quite hours, into midnight and beyond. I ended up calling the front desk. They tried, but the team seemed to be an issue. The next day I made it clear I would not have that happen again, which the staff made arrangements to move us up 2 floors. That helped a lot. The staff was great, but that experience was awful."

"ticks in bed. do not stay here. staff was rude "

"Pretty crowded and guests were noisy. But the hotel was clean and girl at desk very helpful when we asked to change rooms because of barking dogs next to us. Cleaning staff however had no clean towels for us and never brought them back."

"Breakfast was awful I’ve stayed at many hotels who served way better breakfast yogurts had expiration dates from 2025… the hotel seems not to have AC or be cheap and not run it everywhere smelt like marijuana. Ice machines didn’t work, AC in bedrooms were slow hard to keep the temperature cool the maids stare and don’t even smile or say hello just make you uncomfortable staring. The beds were rough and very small. Definitely not worth the price tag of Hilton hotels first stay and will be my last."