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Reviews of NewVida Preserve

4.5 out of 5
NewVida Preserve
6394 NYS-86, Jay, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Geovanna

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The towels smell like they haven’t been washed in several visits, same with the bed cover, pillows were incredibly thick bricks and I could hear EVERYTHING my neighbors were doing, from screaming, talking, in the bathroom and clearly having sex like they were right next to me, there’s no phone in the rooms or reception to call to ask them to be respectful especially when this went on until 2am.
Response from NewVida Team on 13 Feb,2024
Hi Geovanna, Sincere apologies that part of your experience at NewVida wasn't agreeable. All of our linens and towels are brand new and professionally laundered between each stay. Since it's a historic property, the walls are thinner than in newer buildings. This is why there are area rugs, acoustic wall panels, and sound machines in each room. Our contact number is always posted on the site and on our welcome messages to guest. Hopefully you were able to enjoy the great food, live music, wellness programs and 35 miles of trails- all that really make NewVida unique. Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Ski Trip
Unique location, lodge and rooms have character. Quick drive to whiteface mountain. The restaurant has a good vibe and was packed on Saturday night. Kids liked the game room. Staff was helpful when we needed some extra service in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023

10/10 Excellent

Rikki, Brick Township

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We love NewVida Preserve and see nothing but a fantastic future for them. It’s a beautiful facility, has delicious food and coffee/smoothies in the bistro (we didn’t eat in the restaurant), friendly and helpful staff, great bar with live music, and a ping pong table we used everyday. We hiked the private trails in the woods and found lots to do in the surrounding area. So much more has been added since our visit. It would’ve been helpful if someone had been there to check us in. We missed it by about 30 min. Also a TV and small refrigerator would be nice. Highly recommend staying here!
Stayed 5 nights in Oct 2023

6/10 Okay

Szymon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Manish, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at New Vida for two nights on Columbus Day long weekend 2023. Rained all weekend but we still had a great time enjoying the peaceful new hotel at New Vida. Rooms were spotless. Dinner was amazing …..but the cocktails at the bar were particularly spectacular especially the ginger turmeric sunset. Rick the owner was friendly and fantastic. Property was spotless and well kept. Check in and out was seamless. Comfy beds and convenient location if you’re hiking up the mountains. Only thing I’d recommend is that they have at least one TV …..perhaps in the bar or lounge ….wanted to watch Sunday NFL football after a day of hiking and had to watch the Buffalo Bills on my phone in my room as there’s not one TV in the entire property. I get that they’re making this into a quiet zen “back to nature” kind of place but at least one TV would be a welcome addition lol ! All in all our stay was amazing !

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and the bed was very comfortable. Thanks
Stayed 2 nights in Sep 2023
Response from NewVida Team on 20 Sept,2023
Thank you Benoit! You're always welcome here.