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Reviews of ibis Jeddah City Center

ibis Jeddah City Center
MADINAH BRANCH ROAD, PO BOX 43356, Jeddah

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 250 reviews" "
Rating 8 - Good. 59 out of 250 reviews" "
Rating 6 - Okay. 24 out of 250 reviews" "
Rating 4 - Poor. 8 out of 250 reviews" "
Rating 2 - Terrible. 9 out of 250 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

Mohammed

I like this service.
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmed, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay and near to everything in a walking distance
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Majed Alghamdi on 18 Mar,2024
Dear ,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Hotel Management

10/10 Excellent

Shakirat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and courteous service.
Stayed 2 nights in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Dawood

Liked: Cleanliness, staff & service, property conditions & facilities
Jury was the best she upgraded our room to suite.great staff highly recommended
Stayed 13 nights in Jan 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

Sultan Alam

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Nimrah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service and very helpful
Stayed 13 nights in Jan 2024
Response from Majed Alghamdi on 29 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

Muhammad

Liked: Property conditions & facilities
No grocery store or restaurant in the walking distance customers are compelled to eat their buffet daily
Stayed 4 nights in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

MOHAMMAD

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
2 thumbs up for Mr Hani housekeeping manager
Stayed 2 nights in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

aziz

Liked: Amenities
Staff and hotel restaurant excellent.Foody and shopping area 12 mins walk Room reasonably priced
Stayed 1 night in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Islam

Stayed 3 nights in Feb 2024

10/10 Excellent

aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay at a very reasonable rate.12 minutes walk to eating joints
Stayed 2 nights in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Veronica, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Rooms are a bit small but still very comfortable! I will definitely stay again on my next visit.
Stayed 6 nights in Feb 2024
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

Mourad, Sharjah

Business traveller
Liked: Staff & service, amenities
Just an issue on checking, smell so neutral that bad in the room
Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan,2024
Dear Mourad ,We thank you very much and appreciate your wonderful comment regarding your stay at the Ibis Jeddah City Center Hotel .It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that these comments will serve as encouragement to all our employees as we strive to continuously improve the quality of our service .Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards ,Hotel Management .

10/10 Excellent

Abhijit

Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan,2024
Dear Abhijit ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

6/10 Okay

Ahmed J

Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan,2024
Dear Ahmed ,Thank you for your positive rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Management on 29 Jan,2024
Dear Irfaan ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Ahmed, Redmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice at check-in which makes it super easy
Stayed 2 nights in Jan 2024
Response from Hotel Management on 29 Jan,2024
Dear Ahmed ,Thank you for your lovely comment about your recent stay at the Ibis Jeddah City Center Hotel.It's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave .Thank you again for your kind words to our team, they work hard every day to make sure our guests feel taken care of at all times and we hope that your next visit will be as enjoyable as your previous one.Best regards ,Hotel Management

10/10 Excellent

Karlo

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Hotel Management on 31 Jan,2024
Dear Karlo ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

Norhan

Stayed 3 nights in Dec 2023
Response from Hotel Management on 29 Jan,2024
Dear Norhan ,We thank you for your wonderful comment regarding your recent stay at the Ibis Jeddah City Center Hotel, it's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards Hotel Management,

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choice
Breakfast choices were a bit random, different things every day, which is good having a choice , but some days had limited options accordingly.
Stayed 7 nights in Dec 2023
Response from Hotel Management, on 29 Jan,2024
Dear David ,We thank you for your wonderful comment regarding your recent stay at the Ibis Jeddah City Center Hotel, it's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards Hotel Management,

8/10 Good

Nadeem Akbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience
Breakfast was excellent, Room and bathroom quote cramped. Check in was smooth, staff was courteous. Location is also good
Stayed 1 night in Dec 2023
Response from Hotel Management, on 29 Jan,2024
Dear Nadeem ,We thank you for your wonderful comment regarding your recent stay at the Ibis Jeddah City Center Hotel, it's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards Hotel Management,

10/10 Excellent

Ahmad

Beautiful hotel, quiet neighborhood.
Stayed 1 night in Dec 2023
Response from Hotel Management . on 29 Jan,2024
Dear Ahmad ,We thank you very much and appreciate your wonderful comment regarding your stay at the Ibis Jeddah City Center Hotel .It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that these comments will serve as encouragement to all our employees as we strive to continuously improve the quality of our service .Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards ,Hotel Management .

10/10 Excellent

ABDULRASHID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staffs. Front desk clerk was very help full.
Stayed 2 nights in Dec 2023
Response from Hotel Management . on 29 Jan,2024
Dear ABDULRASHID ,We thank you very much and appreciate your wonderful comment regarding your stay at the Ibis Jeddah City Center Hotel .It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that these comments will serve as encouragement to all our employees as we strive to continuously improve the quality of our service .Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards ,Hotel Management .

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Management on 25 Dec,2023
Dear Harry ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

maher, Chicago

Stayed 7 nights in Dec 2023
Response from Hotel Management on 25 Dec,2023
Dear Maher ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

Mourad, Sharjah

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Hotel Management on 25 Dec,2023
Dear Mourad,Thank you for your positive rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

6/10 Okay

Basem

Travelled with family
Response from Majed Alghamdi on 25 Feb,2024
Dear,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

6/10 Okay

Mohamad

Stayed 1 night in Dec 2023
Response from Hotel Management on 25 Dec,2023
Dear ,Thank you for your positive rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

10/10 Excellent

Meraj Ahmad

Stayed 1 night in Nov 2023
Response from Hotel Management on 25 Dec,2023
Dear Meraj ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,Hotel Management

8/10 Good

OLANIKE, Ibadan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can make it more beautiful
Stayed 7 nights in Nov 2023
Response from Hotel Management on 27 Nov,2023
Dear OLANIKE ,We would like to thank you for finding the time to tell us about your experience at our hotel and for your constructive criticism. we strive to provide distinguished service to every guest, and therefore your comment is very important to us .Once again we thank you for your comment, and we look forward to serving you and welcoming you every time .Best regards,Hotel Management

10/10 Excellent

Abdullah

Business traveller
Liked: Staff & service
Tgw hotel furniture feels old or bit beaten
Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov,2023
Dear Abdullah ,We would like to thank you for finding the time to tell us about your experience at our hotel and for your constructive criticism. we strive to provide distinguished service to every guest, and therefore your comment is very important to us .Once again we thank you for your comment, and we look forward to serving you and welcoming you every time .Best regards,

10/10 Excellent

Meraj Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Management on 27 Nov,2023
Dear Meraj Ahmad ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,

8/10 Good

Darrshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent hotel
Stayed 2 nights in Nov 2023
Response from Hotel Management on 27 Nov,2023
Dear Darrshan ,We thank you for your positive comment regarding your recent stay at the Ibis Jeddah City Center Hotel, it's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards

10/10 Excellent

Hassouna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
It was amazing.
Stayed 2 nights in Oct 2023
Response from Hotel Management on 27 Nov,2023
Dear Hassouna ,We thank you very much and appreciate your wonderful comment regarding your stay at the Ibis Jeddah City Center Hotel .It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that these comments will serve as encouragement to all our employees as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards

8/10 Good

Darshak

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good value and a comfortable stay.
Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov,2023
Dear Darshak ,We thank you for your wonderful comment regarding your recent stay at the Ibis Jeddah City Center Hotel.It's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards

10/10 Excellent

yasir

Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov,2023
Dear Yasir ,Thank you for your wonderful rating of our hotel!Once again, we thank you for this positive rating. We look forward to serving you and hope that your next visit will be as pleasant as your previous visit.Warmest Regards,

10/10 Excellent

Naif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2023
Response from Hotel Management, on 27 Nov,2023
Dear Naif ,We thank you for your wonderful comment regarding your recent stay at the Ibis Jeddah City Center Hotel.it's great to hear that we were able to make your stay special from the moment you arrive until the moment you leave. The positive review from our customers is considered the best reward for us - once again we thank you for this lovely feedback, and we look forward to serving you and welcoming you every time.Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy without experience
Very good customer service, clean, friendly staff, good value, we enjoyed our stay here
Stayed 1 night in Oct 2023
Response from Hotel Management on 27 Nov,2023
Dear gust,We thank you very much and appreciate your wonderful comment regarding your stay at the Ibis Jeddah City Center Hotel .It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that these comments will serve as encouragement to all our employees as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
It was my first time in Ibis hotel and it was a very good experience so far. Thanks for your concern .
Stayed 1 night in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Muhammad,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

Guillermo Alejandro, Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very welcome by the staff felt at home
Stayed 3 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Guillermo,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

Salman

Stayed 1 night in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Salman,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, I spent 4 nights at Ibis Jeddah for 200 SAR per night. I enjoyed staying at this hotel. The only thing I didn’t like was the room service breakfast, i tried it one morning but never again.
Stayed 5 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Ahmed,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successThank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

Sadeq

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Sadeq,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

8/10 Good

maher, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Maher,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

8/10 Good

Homedshum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv is not working for 2 days I ask tech he told me problems in internet
Stayed 3 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Homedshum,We do apologize for the technical problems you encountered; there are absolutely no excuses for making you stay in a room where the TV isn't working properly however, the whole hotel went through an unforeseen technical problem with the TVs and the internet. it was resolved as fast as was possible but unfortunately it did affected your and other guests' stay.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

todd, Abaco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Todd,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

10/10 Excellent

Ziad

Liked: Staff & service, property conditions & facilities
Vey good hotel. Anyway in jeddah you need a car or uber
Stayed 4 nights in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Ziad,Thank you for the positive rating for our hotel! We are glad that you enjoyed your stay.Looking forward to welcoming you back again!Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality

6/10 Okay

Dr Husein

Business traveller
Stayed 1 night in Oct 2023
Response from Sondos Albosta on 31 Oct,2023
Dear Dr Husein,We would like to thank you for your preference in selecting our hotel for your holidays in Jeddah, as well as for taking the time to rate your recent stay with us.Looking forward to welcoming you back again.Warmest Regards,Sondos AlbostaAssistant Learning & Development Manager & Quality