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Reviews of Ocean Hotel

4 out of 5
Ocean Hotel
Heraa street - Jeddah building 3658, An Nuzhah district, Jeddah, Makkah Province

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Nabeel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
Stayed 1 night in Jul 2019
Response from Ocean Hotel on 31 Jul,2019
We regret hearing this and promise you will find us better .. next time

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Pass if you don’t speak Arabic well
Difficult for non-fluent-Arabic speakers
Stayed 1 night in May 2019
Response from ocean hotel on 1 Aug,2019
thank you for stay with us

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was great I advice people to stay in ur hotel
Stayed 3 nights in May 2019

8/10 Good

Tahir, London. UK

Liked: Cleanliness, property conditions & facilities, room comfort
When we got to the hotel there were no staff around to assist, but after a few minutes of looking around managed to check in. At check in I did confirm that breakfast was included. Room was clean and spacious and the location was good for getting around. In the morning however when I went to order breakfast they wanted to charge me, I explained to them that was included and even showed my booking copy,eventually after a while with me holding my ground the management relented and I got my breakfast that I was entitled to. Some of the staff did not speak English so that did not help matters. Overall the hotel and room were good.
Stayed 2 nights in Nov 2018
Response from GM on 15 Dec,2018
Thank you very much for giving us the chance serving you. We take your comment into consideration. We promise you to find us better next time

4/10 Poor

Syed

The hotel is close to the Airport. There was an issue with our booking where the Reception claimed they could not find our booking. It took almost 30 minutes to resolve. The room itself was great but the WiFi wasnt working there. WiFi worked in the lobby. Even though we booked our room with breakfast, they insisted we had to pay to pay for breakfast. Eventually got resolved after another 30 min discussion.
Stayed 1 night in Nov 2018
Response from Faisal Abubaker on 27 Nov,2018
We were pleased to see you in ocean hotel. I would like to inform you that WiFi issue had resolved. Regarding the reservation and breakfast, we are actually working here to make your visit convenient. We are really unfortunate that you had such issues but we OCEAN HOTEL promise to work on that. We hope to see you again.

6/10 Okay

Nadeem

Liked: Property conditions & facilities, room comfort
The hotel wasn’t able to race by booking and it took they 2 days to get it traced. Thanks to Hotels.com they acted swiftly and got it done. Else I was asked to pay all again in the hotel.
Stayed 3 nights in Sep 2018
Response from Faisal on 7 Oct,2018
Mr. Nadeem, I think if the reception knew that you are a Expedia guest they would not asked you such a thing. We apologize and I hope you enjoyed your stay over here.

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from فندق أوشن on 2 Nov,2019
نشكرك على تقييمك ونتطلع لاستضافتكم مرة أخرى ..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from ocean hotel on 21 Oct,2019
Thank you for your evaluation and look forward to your .vist again

8/10 Good

mohammed

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from ocean hotel on 14 Oct,2019
Thank you for your evaluation and look forward to your . visit again

8/10 Good

Meshari

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from ocean hotel on 14 Oct,2019
Thank you for your evaluation and look forward to your .visit again

10/10 Excellent

feras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from ocean hotel on 14 Oct,2019
Thank you for your evaluation and look forward to your ..visit again

8/10 Good

MWSA

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2019

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ocean hotel on 3 Aug,2019
?We regret it. We would like to tell us what you do not like

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from فندق أوشن on 28 Jul,2019
نشكرك على تقييمك ونتطلع لزيارتكم مره أخرى .

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Das Zimmer wird scheinbar nur dann gereinigt wenn man den entsprechenden Knopf drückt. In vier Nächten geschah dies lediglich 1x.
Stayed 4 nights in Jul 2019

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة جيدة وننصح بالإقامة في هذا الفندق
Stayed 1 night in Jul 2019
Response from فندق أوشن on 29 Jul,2019
نشكرك على تقييمك .مما يجعله حافزا لنا لتقديم الأفضل .ونتطلع لزيارتكم مره أخرى .

4/10 Poor

Zeiad

Disliked: Cleanliness, staff & service, property conditions & facilities
الاستقبال تاخر لحين تجهيز الغرف المطعم لا انصح به ابدا قائمة الطعام محدودة والخدمة بطيئة جدا الغرف لا تنظف خلال الاقامة داخل الغرفة الاباجورات اسلاكها مقطعة ولا تعمل المكيف مزعج تلفون الغرفة لايعمل باختصار المنشأة تحتاج صيانة شاملة واعادة تشغيل ولا انصح به في الحقيقة
Stayed 2 nights in Jul 2019
Response from فندق أوشن on 1 Aug,2019
ضيفنا العزيز يؤسفنا سماع ذلك وسنعمل على تحسين جميع ملاحظاتك ..

8/10 Good

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2019
Response from فندق أوشن on 18 Jul,2019
نشكرك على تقييمك ونتطلع لزيارتك مرة أخرى .

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from فندق أوشن on 20 Jun,2019
نشكرك على تقييمك ..

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز الفندق رائع نظيف خدمه ممتازه
Stayed 6 nights in Jun 2019
Response from فندق أوشن on 15 Jun,2019
نشكرك على تقييمك .. ونتطلع لزيارتكم مرة أخرى ...

8/10 Good

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2019
Response from فندق أوشن on 15 Jun,2019
نتطلع لزيارتكم مرة اخرى لتجد مايرضيك ..

8/10 Good

mubarak

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from فندق أوشن on 13 Jun,2019
نشكرك على تقييمك .ونتطلع لزيارتك مره أخرى

6/10 Okay

Verified traveller

Disliked: Staff & service
.
تاخير في الحجز اكثر من ساعة ونصف الغرفة لم تكن جاهزه ،
Stayed 5 nights in Apr 2019
Response from فندق أوشن on 13 Jun,2019
ضيفنا العزيز نعتذر عن هذا التأخير ونتطلع لزيارتك مره أخرى ..

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
حازم
فندق محترم جدا وسعره طيب انصح فيه وبقوووه
Stayed 2 nights in Apr 2019
Response from فندق أوشن on 13 Jun,2019
ضيفنا العزيز يسعدنا تقييمك ونتطلع لزيارتك مره أخرى ..

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from فندق أوشن on 3 May,2019
ضيفنا العزيز يسعدنا تقييمك ونأمل أن نكون عند حسن ظنك دائما ..

10/10 Excellent

ABDULLATEEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from فندق أوشن on 26 Mar,2019
ضيفنا العزيز .. نشكرك على تقييمك مما يجعله دافعأ لنا لتقديم الأفضل .. ونتطلع لأستضافتك مره أخرى ..

8/10 Good

reham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from فندق أوشن on 18 Mar,2019
نشكرك على تقيمك ونتطلع لزيارتنا مره أخرى في بيتك الثاني

10/10 Excellent

abdulhadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from فندق أوشن on 9 Mar,2019
ضيفنا العزيز نشكرك على تقييمك ونتطلع الى زيارتك مره أخرى ونحن سعداء دائما بخدمتك ..