In-room safe, desk, iron/ironing board, rollaway beds
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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
1200 Centennial Spur, I-84 Exit 173 Hwy 93, Jerome, ID

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1004 reviews" "
Rating 8 - Good. 312 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight choice
Stayed 1 night in May 2024

8/10 Good

David and Nobuko, Edmonds

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quiet room compared to other hotels we stayed on our car trip. A great value for the price! The room looks renovated clean & stylish, but is better without the stained chair.
Stayed 1 night in May 2024
Response from Whytney on 14 May,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. We are currently still remodeling and are looking forward to getting new furniture items for all of our guest rooms!

6/10 Okay

Kori, Idaho Falls

Travelled with group
Disliked: Staff & service
For the money the room was okay but very noisy from the road noise and late arriving guests.The front desk personnel not the friendliest to make you feel welcome, but more matter of fact.The continental breakfast was good but eating area was very small and limited seating. A one an done experience for us. Wouldn't rebook again.
Stayed 1 night in May 2024
Response from Whytney on 14 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. On behalf of all our staff, we would like to apologize that you did not have the greatest experiences staying with us. We still be speaking with key members of staff in regards to how we expect our valued guests to be treated.

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was super friendly
Stayed 1 night in May 2024
Response from Whytney on 12 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback! If you have any suggestions that could go toward the betterment of our guest satisfaction, please reach out to us!

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Whytney on 12 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. On behalf of our staff, we apologize that your stay was not up to par with service. Please feel free to reach out to us to discuss your stay further. Thank you.

10/10 Excellent

Ashley, El Paso

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Sleep Inn & Suites. They have a beautiful lawn area for your pets. Breakfast was awesome! Light and easy to give you a jumpstart for the drive home. Will definitely come back. Highly recommend. Thank you.
Stayed 1 night in May 2024
Response from Whytney on 9 May,2024
Thank you so very much for your review of our hotel. We greatly appreciate all of your feedback. We here at Sleep Inn and Suites are over joyed to hear that you enjoyed your stay with us. If you have any suggestions that could go toward the betterment of our guest experience, please feel free to reach out to us!

10/10 Excellent

Meghan

Stayed 1 night in May 2024
Response from Whytney on 15 May,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback. If you have any suggestions that could go toward the betterment of the guest experience, please reach out to us!

10/10 Excellent

debra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Would highly recommend to others.
Stayed 1 night in May 2024
Response from Whytney on 8 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. If you have any suggestions that could go toward of guest experience, please feel free to reach out to us!

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in May 2024
Response from Whytney on 7 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. If you have any suggestions that could go toward the betterment of our guest experience, please feel free to reach out to us.

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Could see through the door frame into hall adding to the noise
Stayed 1 night in May 2024
Response from Whytney on 7 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. On behalf of all our staff, I would like to apologize that you did not have the best experience you could have. We are working on several renovations projects and hope in the future to have situations like these a thing of the past.

8/10 Good

Vini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, no place to sit and eat. Fridge was tiny. Sink had a musty, moldy smell, but was clean to the eye. Facility was excellent otherwise. Nice staff, clean, stylish rooms, elevator (3 levels), luggage carts, breakfast. I'll go back!
Stayed 1 night in May 2024
Response from Whytney on 6 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. If you have any suggestions that can go toward the betterment of our guest experience, please reach out to us!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Whytney on 6 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback.

10/10 Excellent

David

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and a smooth check-in process. Thank you!
Stayed 1 night in Apr 2024
Response from Whytney on 1 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback.

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
You get what you pay for. Beds were okay, breakfast was average. There were hairs in the sink and shower when we arrived.
Stayed 1 night in Apr 2024
Response from Whytney on 30 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback! On behalf of our housekeeping department, I would like to apologize that our rooms were not up to par with our standards. We will strive to make a better impression for our future guests.

10/10 Excellent

Linda

Travelled with family
Convenient and clean
Stayed 1 night in Apr 2024
Response from Whytney on 30 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 1 night in Apr 2024
Response from Whytney on 30 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback!

8/10 Good

Karina

Stayed 1 night in Apr 2024
Response from Whytney on 14 May,2024
Thank you for your review of our hotel. We greatly appreciate your feedback.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the location and the friendly staff.
Stayed 1 night in Apr 2024
Response from Whytney on 23 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your wonderful feedback. If you have any suggestions on how we could better our guest satisfaction, please feel free to reach out to us!

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Whytney on 23 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your wonderful feedback.

6/10 Okay

Thyra

Travelled with family
Liked: Cleanliness, staff & service
OK, but shower had a steady, annoying, drip. Wouldn't change rooms, although they might not have had another room available.
Stayed 1 night in Apr 2024
Response from Whytney on 18 Apr,2024
Thank you for your review of our hotel. We greatly appreciate your feedback. We are terribly sorry that you did not enjoy your stay in our rooms. We strive to make every guest stay a perfect one.

8/10 Good

Cody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok place for a quick stay. The bed and pillows were very comfy!
Stayed 1 night in Apr 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable but access to and from the property a little odd. Did I drive in from the wrong direction? Had to drive around to find how to access out onto a main street.
Stayed 1 night in Mar 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. We do apologize that you had trouble finding our entrance. In the future we hope to produce better signage for our patrons to avoid these mishaps. Thank you again!

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price.
Stayed 1 night in Apr 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, price
Stayed 1 night in Apr 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Henry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Kathy, Ithaca

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected, so I was pleasantly surprised! I’ll definitely stay here again!
Stayed 1 night in Mar 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the price. Soft comfortable beds, good lighting and outlets. Small, but good breakfast. Remote heat/AC controls right by a bed. Seems to be recently updated. Good location by freeway, but quiet. In-room Keurig coffee maker (that we had to clean. water came out dirty and there was a hair in it!) Would stay there again.
Stayed 1 night in Apr 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

10/10 Excellent

Pat

Travelled with partner
Easy to find, close to eating and perfect location for interstate travelling. Priced reasonable as well. Staff was extremely friendly and helpful.
Stayed 1 night in Apr 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

8/10 Good

Vincent, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to spend the night along the freeway when traveling. The rooms are clean and they've done some renovations. We like the laminate floor versus the carpets. The beds were comfortable. We would sleep here again as part of a future road trip.
Stayed 1 night in Apr 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well priced
Stayed 1 night in Apr 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Steve

Travelled with family
Liked: Amenities
Easy access to freeway, but a bit of a drive to Jerome and Twin Falls (not far drive, but definitely not like a downtown walk)
Stayed 1 night in Apr 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevatoe was unavailable, room was on the 3rd floor, furniture and carpets were dirty
Stayed 1 night in Apr 2024
Response from Whytney on 17 Apr,2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of all our staff, we would like to apologize to you that you had this horrible experience. In the future we will work on better informing guests about possible closures of amenities we provide. Thank you again.

8/10 Good

Tamra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Room was clean and comfortable. Breakfast area was a bit tight for all, but still a nice option.
Stayed 1 night in Mar 2024
Response from Whytney on 16 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2024
Response from Whytney on 23 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your wonderful feedback.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
For an inexpensive pet-friendly hotel, it was very clean and newly renovated
Stayed 1 night in Mar 2024
Response from Whytney on 2 Apr,2024
Thank you for your review of our hotel. We greatly appreciate your positive review. If you have any suggestions that may go to the betterment of our guest experience, feel free to give us a call.

10/10 Excellent

Leanne

Stayed 1 night in Mar 2024
Response from Whytney on 23 Apr,2024
Thank you for your review of our hotel. We greatly appreciate all of your wonderful feedback.

8/10 Good

Robert

Business traveller
Liked: Amenities
Property was great except shower went hot n cold
Stayed 1 night in Mar 2024
Response from Whytney on 27 Mar,2024
Thank you for your review of our hotel. We are sorry that your stay with us failed to completely meet your expectations. We greatly appreciate your provided feedback.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect last min check in. Clean room , pleasant front desk gentleman would stay again.
Stayed 1 night in Mar 2024
Response from Whytney on 26 Mar,2024
Thank you for your review of our hotel. We have received your feedback and thank you for sharing that with us. Have a great day.

6/10 Okay

Sue

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overpriced. Super small bathroom. Hard to find.
Stayed 1 night in Mar 2024
Response from Whytney on 25 Mar,2024
Thank you for your review of our hotel. On behalf of all our staff, I would like to apologize for failing to meet your expectations. We have several renovations planned where we hope to meet all of our guest expectations. Have a great day.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great deal for us. Extremely affordable with a clean and comfortable room
Stayed 1 night in Mar 2024
Response from Whytney on 25 Mar,2024
Thank you for your review of our hotel. We have received your feedback and it's greatly appreciated. Thank you!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and room.
Stayed 1 night in Mar 2024
Response from Whytney on 25 Mar,2024
Thank you for your review of our hotel. Your feedback has been received and is greatly appreciated.

10/10 Excellent

Hanalorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness and affordability.
Stayed 4 nights in Mar 2024
Response from Whytney on 25 Mar,2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback.

10/10 Excellent

Kyle

Stayed 1 night in Mar 2024
Response from Whytney on 4 Apr,2024
Thank you for your review of our hotel! Your feedback is greatly appreciated. If you have any suggestions on services that may better our guest experience, please feel free to let us know.

10/10 Excellent

Toni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets are dirty. And the floor. Room has a bad smell to it.
Stayed 1 night in Mar 2024
Response from Whytney on 12 Mar,2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of our staff, we want to apologize for failing to meet your expectations during your stay. We do hope that in the future you bring complaints to our immediate attention so that we may fix them to your expectations.

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was great; room was large; unique shower stall. It was a bit difficult to get to with the service station next door.
Stayed 1 night in Feb 2024
Response from Whytney on 4 Mar,2024
Thank you for your review of our hotel. We appreciate all your feedback and that you enjoyed your stay with us! We look forward to seeing you in the future.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Feb 2024
Response from Whytney on 13 Feb,2024
Thank you for your review of our hotel! We greatly appreciate all of your feedback!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Whytney on 7 Feb,2024
Thank you for your review of our hotel! We greatly appreciate all of your feedback!

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024
Response from Whytney on 6 Feb,2024
Thank you for your review of our hotel! Your feedback is greatly appreciated!

6/10 Okay

Melissa

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Not as nice for price
Pics are a lot nicer than actual place. It’s very run down and dirty. Room was nice, but very noisy. You could hear people talking next door and outside of door. Most likely wouldn’t stay here again for the price.
Stayed 1 night in Jan 2024
Response from Whytney on 31 Jan,2024
Thank you for your review of our hotel. On behalf of all our staff, we would like to apologize that you did not enjoy your stay with us. We are looking forward to our future renovations that will look to enhancing our guest experience Have a wonderful day.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there twice and both times were very pleasant . Friendly staff and reasonable rates for a nice , very clean and modern room .
Stayed 1 night in Jan 2024
Response from Whytney on 31 Jan,2024
Thank you for your wonderful review of our hotel. We greatly appreciate all your feedback.