Dear Lorenny, All-around cleanliness is a significant focus for the entire staff here at the SpringHill Suites, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Michelle Cardona, GM

Dear Jp, Thank you for taking the time to share your kind review. I’m glad you found our location convenient. We look forward to being your hotel of choice when visiting American Dream and appreciate your patronage. Best, Michelle Cardona, GM

Dear Oana, I apologize for the frustration caused by our lapses in housekeeping. We pride ourselves in being a hotel that exceeds expectations during your stay. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you sharing your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay in line with our standards. Sincerely, Michelle Cardona, GM

Dear THIAGO, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michelle Cardona, GM

Dear James, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Michelle Cardona, GM

Dear Karyn, Thank you for your kind comments. I am thrilled that you liked our clean, spacious rooms, friendly staff, and convenient location. The best compliment is a return stay! We appreciate your loyalty and look forward to seeing you again for your next trip to American Dream! Best, Robert Fagan, GM

Dear Jennifer, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we look forward to seeing you when your travels bring you back to the area soon. Best, Michelle Cardona, GM

Dear Ahisha, We strive to provide our guests with exceptional service that keeps them returning to our hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Robert Fagan, GM

Dear Brittny, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Michelle Cardona, GM

Dear Heidi, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Carlstadt. Best, Michelle Cardona, GM

Dear nelson, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM

Dear Marin, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

Dear Tatiana, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Michelle Cardona, GM

Dear Kimirah, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Best, Michelle Cardona, GM

Dear Shuntoria, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Cardona, GM

Dear Latena, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

Dear Brianna, It is fantastic to know that our well-designed rooms, crisp accommodations, and delicious breakfast options all contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Michelle Cardona, GM

Dear Melanie, I am so pleased to hear you enjoyed your stay and our accommodations. We would love for you to visit us again! Best, Michelle Cardona, GM

Dear Nicole, I'm glad our location was convenient for your visit to American Dream. Thank you for choosing us, and I hope to see you again! Best, Michelle Cardona, GM

Dear Dongmei, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Michelle Cardona, GM

Dear Calandra, Offering clean accommodations is a core goal of the staff, so it is great to hear that we delivered. Your feedback, which provides some suggestions for improvement, is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Michelle Cardona, GM

Dear joseline, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

Dear ESTHER, We strive to provide beautiful and comfortable accommodations, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Michelle Cardona, GM

Dear Joyashri, While it wasn't without some flaws, I am glad to see that your stay was pleasant overall. Thank you so much for taking the time to share this informative feedback with us so we have the opportunity to address it. We hope you will consider a return trip for a flawless experience next time. Best, Michelle Cardona, GM

Dear Valencia, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Michelle Cardona, GM

Dear Briana, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement to our breakfast options, are welcomed. We appreciate being a part of your trip! Best, Michelle Cardona, GM

Dear Wilmar, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

Dear Chiquana, We are happy to hear that the hotel's location was easy for your visit. I am sorry that other aspects of your stay, mainly water pressure and pool/breakfast hours, didn’t measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Michelle Cardona, GM

Dear Danielle, Thank you for your kind review. We are thrilled that you enjoyed your stay overall. I'm sorry that we disappointed you by closing our pool for routine maintenance. We appreciated your patience. We value your patronage and hope to see you back for a flawless experience. Best, Michelle Cardona, GM

Dear Gisselle, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Cardona, GM

Dear Jasmine, Thank you for acknowledging our excellent location despite your disappointing overall experience. Thank you for your time in reviewing your visit. We hope to have the opportunity to welcome you back in the future. Sincerely, Michelle Cardona, GM

Dear Lidivina, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

Dear Tiara, We are all ears whenever guests use the word "love" regarding their stay at our SpringHill Suites! Thank you so much for your business and for letting the team know how much you enjoyed your time with us. Please come back soon. Best, Michelle Cardona, GM

Dear Shaunice, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michelle Cardona, GM

Dear nicole, Thank you for taking the time to share your experience. I'm sorry to hear of the frustration you experienced due to issues with the water temperature in the hotel. This was an extraordinary circumstance. I understand your frustration, and I hope we get another chance to deliver an exceptional stay. Sincerely, Michelle Cardona, GM

Dear Denise, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. We appreciate your feedback and hope to see you again soon for more family fun. Best, Michelle Cardona, GM

Dear Vincent, Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here. Every SpringHill Suites team member works together to ensure our guests have a pleasant stay, so I will pass along your kind review. Please find a reason to visit again soon. Best, Michelle Cardona, GM

Dear Martavious, The entire staff loves being a great representation of our hotel and work hard to keep it in great shape. Thank you so much for taking the time to share your great rating with us and other guests. We hope to welcome you back soon for another great stay. Best, Michelle Cardona, GM

Dear Kenny, I am sorry that our property did not provide you with a good stay. We always want to leave a positive impression, and it appears we fell short. We hope to redeem ourselves to you on a future visit. Sincerely, Michelle Cardona, GM

Dear Samira, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is a much better experience. Thank you for giving us the chance to improve. Sincerely, Michelle Cardona, GM