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Jerusalem Metropole Hotel

Hotel with a rooftop terrace, near Western Wall

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Photo gallery for Jerusalem Metropole Hotel

Reception
Shower, towels
1 bedroom, premium bedding, desk, bed sheets
Reception
1 bedroom, premium bedding, desk, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, desk, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Fridge
Plasma TV
Renovated in 2023
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room

1 bedroom, premium bedding, desk, bed sheets

Family Room

Highlights

Air conditioning
Fridge
Plasma TV
Renovated in 2023
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, desk, bed sheets

Deluxe Room

Highlights

Air conditioning
Fridge
Plasma TV
Renovated in 2023
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
4 Salah Ed-Din Street, Jerusalem, 91190

What's nearby

  • Mount of Olives - 8 min walk - 0.8 km
  • Church of the Holy Sepulchre - 10 min walk - 0.9 km
  • Al-Aqsa Mosque - 12 min walk - 1.0 km
  • Western Wall - 12 min walk - 1.0 km
  • Jaffa Gate - 13 min walk - 1.2 km

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem Biblical Zoo Station - 26 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪AlMihbash Restaurant - ‬7 min walk
  • ‪Vienna Restaurant & Cafe - ‬3 min walk
  • ‪Jaafar sweets - ‬9 min walk
  • ‪Kasho Restaurant And Café - ‬6 min walk
  • ‪7 Eleven Cafe - ‬2 min walk

About this property

Jerusalem Metropole Hotel

Hotel remodelled in 2023 and located near Western Wall
At Jerusalem Metropole Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Multilingual staff, luggage storage and a 24-hour front desk
  • Tour/ticket information, coffee/tea in reception and ATM/banking services
Room features
All guest rooms at Jerusalem Metropole Hotel offer comforts, such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with showers
  • Plasma TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, Hebrew

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (ILS 50 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times
  • Secured, uncovered parking on site (ILS 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ILS 50 for adults and ILS 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair-accessible path to lift

More

  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 20.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately ILS 50 for adults and from ILS 25 for children
  • Airport shuttle fee: ILS 70.00 per person (one-way)
  • Uncovered self-parking fee: ILS 50 per day
  • Nearby parking fee: ILS 50 per day (500 ft away)
  • Rollaway bed fee: ILS 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

Is Jerusalem Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jerusalem Metropole Hotel?

Self-parking is available for ILS 50 per day.

What time is check-in at Jerusalem Metropole Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Jerusalem Metropole Hotel?

Checkout is at noon.

Does Jerusalem Metropole Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-11:00 PM at scheduled times. A fee of ILS 70.00 per person applies.

Where is Jerusalem Metropole Hotel located?

Located in the heart of Jerusalem, this hotel is within a 15-minute walk of Damascus Gate and Western Wall. Via Dolorosa and Convent of the Sisters of Zion are also within 10 minutes.

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Jerusalem Metropole Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 45 out of 150 reviews
Rating 4 - Poor. 21 out of 150 reviews
Rating 2 - Terrible. 27 out of 150 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good location, hotel it's self employed friendly and very helpful. Quiet easy access to dome of the Rock, stores, restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and location was good
Stayed 3 nights in Jan 2023

10/10 Excellent

Kaisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Stayed 7 nights in Mar 2024

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Great place, great people at the hotel, very helpful and great location. The best part, the restaurant at the 4th floor!
Stayed 2 nights in Jun 2023

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Stayed 1 night in Jun 2023

2/10 Terrible

Wilfredo

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty the bathrooms smell moldy.
Stayed 1 night in Oct 2022

8/10 Good

Wei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location, but poor condition

It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Stayed 3 nights in May 2023

8/10 Good

Orwah

Stayed 2 nights in May 2023

2/10 Terrible

Francesco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sconsiglio a tutti questo hotel. È una bettola, senza riscaldamento, senza pulizia, bagni pessimi, finestre rotta, zero personale, zona squallida, zero di zero
Stayed 4 nights in Dec 2022

2/10 Terrible

Vladlen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scheint sind wir zuverwöhnt, aber überall lange schwarze menschliche Haaren vom Waschlappen hoffentlich und fleckige Wände habe echt Spitze Übernachtungsgefühl hinterlassen. Ich habe mich dort aus hygienischen Gründen nicht geduscht war auch nur 1 Nacht… personal aber sehr freundlich
Stayed 1 night in Oct 2022

10/10 Excellent

Jotam

Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Stayed 1 night in Sep 2020

2/10 Terrible

Heba

Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

Finger weg......

In die Jahre gekommenes Hotel. Die meisten Bilder stammen nicht von diesem Hotel. Kühlschrank und Fernseher ohne Funktion.
Stayed 2 nights in Jun 2019

2/10 Terrible

Mira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book it!

Very bad experience. Mols on the walls, dirt carpet, orange stinks on the sheets, super bad service. By far the worst hotel I ever stayed in.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muy cerca de la old city en Jerusalem, también hay muchos lugares para comer y tiendas para comprar, es un barrio musulman
Stayed 2 nights in Jan 2019

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort

A cheap dive. Do not pay full price to stay here.

This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Das Hotel liegt in der Nähe des Damaskustors (old city), fußläufig ist die Tram sehr gut zu erreichen. Das Zimmer ist relativ groß und mit dem Nötigsten ausgestattet.
Stayed 2 nights in Jan 2019

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross Hotel Do Not Stay Here

The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Stayed 17 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es muy buena lo único con lo que tuvimos problema era el Internet era muy lento o se iba mucho
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wij zijn maar 1 nacht gebleven, het was dichtbij de Herod's gate van de oude stad
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo y limpio. Buena ubicacion

Hotel sencillo pero limpio. El desayuno correcto. Muy buena ubicacion en la puerta de Herodes, en la ciudad vieja.
Stayed 3 nights in Jan 2019