Photo gallery

Featured image
Indoor pool
Indoor pool
Water park
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.0 out of 5 Very good
82 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing


Explore the area

Popular LocationKathisma Church Ruins9 min walk
Popular LocationPalestinian Heritage Center14 min drive
Popular LocationRachel's Tomb14 min drive
AirportTel Aviv (TLV-Ben Gurion)63 min drive

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  • Classic Double or Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsClassic Double or Twin Room
  • Superior Room

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsSuperior Room
  • Premium Room

    Room amenities

    • 26 sq m
    • Mountain view
    • Sleeps 5
    More detailsPremium Room
  • Standard Double or Twin Room

    Room amenities

    • 26 sq m
    • Mountain view
    • Sleeps 4
    More detailsStandard Double or Twin Room
  • Comfort Room

    Room amenities

    • Sleeps 2
    More detailsComfort Room
  • Townhome (Complex)

    Room amenities

    • 26 sq m
    • Mountain view
    • Sleeps 7
    More detailsTownhome (Complex)

About this area


Located in Jerusalem, Ramat Rachel Resort is in the entertainment district and near theme parks. Western Wall and Jaffa Gate are notable landmarks, and travellers looking to shop may want to visit Mamilla Mall and Machane Yehuda Market. Travelling with kids? Consider Jerusalem Botanical Gardens and Biblical Zoo. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Popular Location

What's nearby

  • Kathisma Church Ruins - 9 min walk
  • Shepherd's Fields - 11 min drive
  • Palestinian Heritage Center - 14 min drive
  • Rachel's Tomb - 14 min drive
  • Mount Zion - 24 min drive

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 16 min drive
  • Yekuti'el Adam Station - 32 min drive
  • AirportTel Aviv (TLV-Ben Gurion) - 63 min drive


  • Where to eat
  • On-site dining venue – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare.

About this property

Ramat Rachel Resort

Family-friendly Jerusalem hotel in Ramat Rachel with free parking
A restaurant, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 165 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include hairdryers, safes and desks.
Ramat Rachel Resort offers 165 forms of accommodation with a safe and coffee/tea makers. 35-inch LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge


  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Hebrew
  • Russian
  • Spanish

Business services

  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace


  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking


  • Designated smoking areas

Room amenities


  • Climate control (air conditioning)


  • Free toiletries
  • Hairdryer
  • Towels


  • 35-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Safe



Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in on Saturdays and public holidays is 2.5 hours after sunset, which is approximately 7 PM in winter and 9 PM in summer.

Renovations and closures

This property is closed from 4 October 2020 to 31 October 2020 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ramat Rachel Resort Jerusalem
Ramat Rachel Resort
Ramat Rachel Jerusalem
Ramat Rachel
Ramat Rachel Resort Hotel
Ramat Rachel Resort Jerusalem
Ramat Rachel Resort Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Ramat Rachel Resort and receive a full refund?
Yes, Ramat Rachel Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Ramat Rachel Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Ramat Rachel Resort have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Ramat Rachel Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ramat Rachel Resort?
Self-parking is free at this property.
What time is check-in at Ramat Rachel Resort?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Ramat Rachel Resort?
Checkout is at 10:00 AM.
Does Ramat Rachel Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Ramat Rachel Resort located?
This family-friendly Jerusalem hotel is located in the historical district, within 2 mi (3 km) of Kathisma Church Ruins and Haas Promenade. The First Station and Malha Mall are also within 3 miles (5 km).
Very good
82 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
They treated is really well changed our room when needed and made one available when we had to extend our stay , they knew we existed ,and made a lot of effort for us ,found it a warm friendly place ,home from home
Stayed 4 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Property conditions & facilities, room comfort
Don’t order from hotels.com
I was very disappointed from hotels.com. The price was 300 shekels mor than the friends that were with us. It was disappointing. We are a big group and we will never order from hotels again. 😡
Stayed 2 nights in Oct 2019

3/5 Okay

Stayed 6 nights in Oct 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, room comfort
Spend your shekels elsewhere
Terrible breakfast, definitely not a good bargain(!) The pool and sport club area was nice
Stayed 2 nights in Sep 2019

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