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Reviews of Court Classique Suite Hotel

4 out of 5
Court Classique Suite Hotel
743 Francis Baard Street, Corner Beckett Street, Arcadia, Pretoria, Gauteng

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 56 reviews" "
Rating 8 - Good. 27 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Makgale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable property. Near union buildings. Courteous staff
Stayed 1 night in Nov 2023

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities
It was great there was no water when we arrived but understandably out of the hotels hand other than that it was great.
Stayed 1 night in Aug 2023
Response from Hotel Management on 24 Aug,2023
Good day, Thank you so much for your positive feedback, much appreciated.

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2022

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great service and convenient for us with shopping and good eats. Staff make you feel welcome and look after you well.
Stayed 2 nights in Dec 2019
Response from Nomsa on 14 Jan,2020
Dear David, Thank you for the review posted on Expedia

10/10 Excellent

Kisula Daddy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THe best hotel
It was amazing . I love the hotel. Very spacious.
Stayed 1 night in Dec 2019
Response from Nomsa on 19 Dec,2019
Dear Kisula, thank you for the review posted on expedia

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Business to Hatfield or CBD
Excellent for business travel to Hatfield or Pretoria CBD. Excellent service and great value for money
Stayed 1 night in Oct 2019
Response from Nomsa on 1 Nov,2019
Thank you for the review posted, we appreciate the positive feedback provided

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Nomsa on 30 Sept,2019
Thank you for the review posted, we appreciate the positive feedback

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Nomsa on 19 Aug,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free daytme shuttle service around town was very useful and staff arranged airport transport. Excellent hotel and value.
Stayed 4 nights in Jun 2019
Response from Nomsa on 2 Jul,2019
Dear Anonymous , thank you for the review posted on Expedia we appreciate the positive feedback

10/10 Excellent

Lurina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent.
Stayed 1 night in Jun 2019
Response from Nomsa on 14 Jun,2019
Thank you for the review posted.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Classique Short Left
Awesome space in the room. WiFi connectivity sluggish. Towels looks very old. Restaurant phone rings no one picking up which affects room service.
Stayed 1 night in May 2019
Response from Nomsa on 23 May,2019
Dear Anonymous, thank you for the review posted on Hotels.com please be advised we have taken up the above mentioned issues with our General Manager as well as the relevant Departments, without going into further details we would sincerely like to apologize for the inconvenience that was caused during your stay.

8/10 Good

Kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
We were really impressed by how friendly + efficient the welcoming staff were: from the guard at the gate to the receptionist in the lobby. The facilities were of an acceptable standard, we would definitely visit again!
Stayed 1 night in Feb 2019
Response from nomsa on 26 Feb,2019
Dear Kabelo,thank you so much for the review posted on Expedia,we do appreciate and value our guest’s comments it is very important to us and constructive to ensure we keep bettering our hotel offering.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, local area not great
Great hotel, friendly staff, excellent service. Local area not the greatest, but if you have to be close to the union buildings or inner city it's a good option
Stayed 1 night in Feb 2019
Response from Nomsa on 18 Feb,2019
Dear Anonymous,Thank you for the review posted on Expedia as we always aim in providing nothing but the best level of service to our guests.We hope to see you again in the not too distant future. Classique Regards

10/10 Excellent

Hlengani Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Nomsa on 29 Jan,2019
Dear Hlengani, Thank you for the review posted on Expedia, we always aim at providing nothing but the best hotel experience to our guests.We hope to see you again in the not too distant future

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Nomsa on 6 Nov,2018
Thank you for the review posted

10/10 Excellent

Mathys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
The staff was friendly, the food was great, and the rooms felt real comfortable
Stayed 1 night in Jun 2018
Response from Court Classique Management on 19 Jul,2018
Thank you for your wonderful review. Please do visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was perfect

10/10 Excellent

Lyan, J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are in the hotel, just ask for Virginia.
If you are in the hotel, just ask about the housekeeper "Virginia" This hotel was so nice and respectfully and excellence staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The only problem was that the online booking only allowed for 1 free breakfast (something not actually mentioned online, but told to us by hotel staff as we were checking-in) so there was an additional charge of more than 100 rands for the second breakfast and that made the price for the room higher. But, overall, not a bad stay. It was very comfortable.

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Charles, Harare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

6/10 Okay

fausat, Houston Texas

Liked: Cleanliness, property conditions & facilities, room comfort
"Court Classique"
The hotel has a great layout, beautiful buildings and quiet environment. This would have been an excellent place to stay but for the hotel's lack of backup power source. There was power outage on our first day at the hotel and the guests were left without power from around 8am until after dinner when the management decided to lodge the guests into other hotels for the night. Also the staff at the reception were not very welcoming, not eager to assist or provide information and hardly with a smile. But in contrast, the staff in the restaurant were awesome, always with a big smile and they make you feel very comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Stay was fine.
The staff were friendly & the room was a good size. V safe neighborhood. Restaurant was good (not great but good). Balconies are shared with the room next door and have no furniture on. Think they are mainly intended for smoking rather than lounging.

8/10 Good

Aubrey, Mthatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AK
Room size adequate!

10/10 Excellent

nolundi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, Woodland, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Successful stay at Court Classique Hotel
Very friendly, helpful and professional staff. I was there on a one-day transition from a safari tour to a plane back to the US. The location is very close to Embassy Row and Government Center and is in a very quiet and safe part of town. There is a Woolworth grocery store, an ATM and good medium-priced restaurants nearby. The pool is small but very clean. It is about 10 blocks from Gautrain, which provides excellent transport directly from the OR Tambo International Airport.

10/10 Excellent

Andrew, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in stellenbosch!
Lovely hotel in the centre of stellenbosch - would recommend the hotel - the restaurant food was good but the service was a bit slow

10/10 Excellent

richard m, polson montana USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful suite hotel well located and great servi
the rooms are very comfortable and well designed and the hotel is in a excellent location.id stay here for the great price always

8/10 Good

Akofang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Del, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access both from the motorway and the city
Very large comfortable room in a compact boutique hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service I have ever received.
Service was poor, people were rude. The card to the hotel constantly played up. I was disturbed on many occasion whilst try to relax in the hotel. They tried to change my couch with out communicating with me. Tried to charge me for a bed sheet where I communicated with them previously. The shuttle service was never available and when they ordered a taxi they could not communicate time or cost.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace foully place
was Paradise

10/10 Excellent

Tapiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was tranquil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Quality customer service.

8/10 Good

Jan Adriaan, Colesberg Northern Cape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in Pretoria
Apart from the suburban area the hotel met all our expectations.We were comforted by the prompt communication after making our online booking, from the front gate to the excellent breakfast we were treated like special guests. We can applause the staff as my wife forgot her jacket and the hotel staff was willing to send it off to us or keep it until we could picked it up. The hotel is well placed and close to the university of Pretoria and the famous Loftus Versveld rugby stadium.

10/10 Excellent

Simangaliso, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful and poor service
Reception was excellent and the staff was friendly. Our room (unit 13) was clean and neat. Things started going wrong when we discovered that the door mechanics was faulty and we were locked outside. We we patient while they tried to fix the door while we waited outside. They had to get access through a window and open the door from outside. We realized that they did not fix the door that night and they did not say when the problem would be sorted out. After lunch the following day, I then informed the reception that we were going out but were scared that our possessions were not safe in the room and were afraid that if we closed the door, we would not be able to get in again like last time. By this time the room was not cleaned. I was informed that I should just leave the room opened as they would send people to take our staff to another unit (23) because they could not fix the door of room 13. We came back in the evening and went to the reception for get a card for unit 23. We then discovered that our staff has not been moved from room 13 as promised and room 13 was still in a mess, not cleaned and the bed not made. We had to carry our own staff to the next room. We were promised that the manager will contact us to explain why their staff was not professional in handling this matter. No apology was offered to us for this poor service. We are still waiting a response from the hotel management .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice staff, nice hotel, shame about the location
I stayed here for a few nights on business. The staff were friendly and inside it was nice enough but a bit shabby. Unfortunately I didn't think it was in a great area, wasn't particularly near anything and I ended up moving.

8/10 Good

Joanna, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
An excellent location that met all my requirements for my business trip to Pretoria.

10/10 Excellent

adakota, Danville, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Pretoria
Very attractive property near historical sites. Guarded parking; felt safe. Very large room with small but nice kitchen. Staff very friendly and accommodating.

6/10 Okay

Skully, Cape Town

Overrated
This hotel is okay. The current rating on hotels.com is inaccurate. It is no more than an average three star. Disappointed because it did not live up to its rating on the site . They did not do much wrong however.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zinga, Luanda

Liked: Property conditions & facilities

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Unterkunft, leider ohne gute Umgebung...
Nettes Hotel, aber schon etwas in die Jahre gekommen
Stayed 1 night in Aug 2019
Response from Nomsa on 13 Aug,2019
Dear Thomas, thank you for the review posted.

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zur Jacarandablüte ins Court Classique Suite Hotel
Das Service-Team ist ausgesprochen freundlich, zuvorkommend und immer hilfsbereit. Die gewünschten Check-In und -Out Zeiten wurden sofort und ohne Diskussion gewährt, was ich selten in anderen Hotels erlebt habe. Die Lage in Arkadia unweit des Regierungsgebäudes ist ideal. Viele Sehenswürdigkeiten sind fußläufig zu erreichen. Der Shuttle des Hotels bringt Gäste auch gern kostenfrei ins Stadtzentrum. Das Suiten-Hotel ist im Kolonialstil gehalten. Die Zimmer sind groß und gemütlich eingerichtet. Ein kleiner Pool, der in einem Stadthotel nicht immer vorhanden ist, ist zum Abkühlen nach einer Tour gut geeignet. Wir haben uns im Court Classique sehr wohl gefühlt und werden gern wiederkommen.
Stayed 7 nights in Oct 2018
Response from Nomsa on 5 Nov,2018
Good Day, Thank you so much for reviewing our property. we appreciate each and every feedback provided, we hope to see you again soon Classique Regards

8/10 Good

JEAN-BAPTISTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JB, Luanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visite familiale
Très bel hôtel dans quartier calme entre Arcadia et Hatfield. Le personnel est sympathique et prêt à répondre aux sollicitations du client . Rien à redire. Je recommande volontiers cet hôtel.

8/10 Good

valerie, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel de qualité dans un quartier calme
visite du centre ville et des principales attractions de Pretoria très facile à partir de l'hotel

10/10 Excellent

Günther, Lindau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel in sicherer Lage
Ein perfektes Hotel für einen Pretoria-Stop. Exzellentes Restaurant, ausgezeichneter Service, angenehm große Suiten. Leider ist die nahe Durchgangsstrasse hörbar. Städter wird das nicht stören, Landeier wie uns schon. Trotzdem kämen wir hierher immer wieder zurück.