In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Innov8 Spaces

3.5 out of 5
Innov8 Spaces
7 Middle Road, Sandton, Gauteng

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 82 reviews" "
Rating 8 - Good. 28 out of 82 reviews" "
Rating 6 - Okay. 13 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Bongekile

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Nearly a nice stay
The room is great and comfortable. The biggest issue is the noise levels. People partying and shouting, very unpleasant. Facilities close to each other and noise is a problem.
Stayed 1 night in Nov 2020

4/10 Poor

Inge

Stayed 2 nights in Oct 2020

10/10 Excellent

Sello

Stayed 1 night in Jun 2020

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Marlon

Liked: Cleanliness, room comfort
Pleasant stay
Stayed 1 night in Aug 2020

4/10 Poor

Yasser

Liked: Cleanliness
Stayed 2 nights in Jun 2020

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Rushanna

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Thashlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good,I will recommend it anytime and any day
Stayed 2 nights in Feb 2020

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Pravin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Renaldi

Stayed 2 nights in Jan 2020

10/10 Excellent

Mcokelly742, Toronto canada

Liked: Cleanliness, amenities
The only thing I didn’t like about the unit was there was no iron for the clothes dedicated for that room I had to call reception all the time to get it
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible stay
We had a lot of issue with the property. First of all the food we ordered was mixed up. They delivered totally different food from what we ordered. The food was cold and inedible. After couple of hours from check in the electricity went off for pretty much entire night. We needed to do some work and needed access to the WiFi. Whoever occupied the apartment next to us was super noisy in the evening and early in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Nazeema

Stayed 2 nights in Dec 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enigma
Fod what we paix per night Excellent one bedrokmed flat all brand new top floor. Disappointed that pool was so Tiny and no sun lounges around it.
Stayed 6 nights in Nov 2019

8/10 Good

william

Stayed 1 night in Nov 2019

8/10 Good

Dumisane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Nov 2019

6/10 Okay

Lorraine

Not a pleasant stay
Apartment are good for people staying for longer period. Not romantic at all. Looks more like student accommodations. Don't recommend it for a romantic getaway
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor cleanliness
Found a cockroach in the room
Stayed 1 night in Oct 2019

8/10 Good

Nothando

Liked: Cleanliness
Beautiful Place!
Good day, The apartments are beautiful. A few things that were not so perfect: 1. No side plates, dish cloth, dish soap, dustpan and brush in the apartment 2. No extra blanket when requested 3. Restaurant service not great at all, very show. Had to wait 10 mins to get served 4. The security guard would not let us in when returning to the apartment and made us walk from the gate after a very long and heated argument with him. Tag on the set of keys received was not working. Security guard on duty Saturday night/Sunday morning was absolutely rude and absolutely unnecessary and not helpful at all. Many thanks,
Stayed 1 night in Oct 2019

10/10 Excellent

Akintunde, Lagos, Nigeria

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there last year, the property is well maintained and my stay there was a perfect one.
Stayed 4 nights in Oct 2019

6/10 Okay

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay at Enigma
It was quite loud throughout both nights we stayed, making it difficult to sleep. The rooms could have better noise insulation.
Stayed 2 nights in Sep 2019

8/10 Good

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay, very good location.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The apartment was very nice and everything worked, BUT the staff were not willing to assist with special requests. There was zero privacy as the apartment balcony looked directly onto other corridors. Cleaning staff terribly noisy too.
Stayed 4 nights in Jul 2019
Response from Ryan Miller on 22 Jul,2019
Dear Guest Thank you for your valued feedback on your stay with us. At Enigma Hotel Apartments we always strive to exceed our guests expectations, by offering a personalized service and going the extra mile in accommodating guest requests. Special requests however need to be both reasonable and realistic for us to deliver on. Unfortunately your request on Saturday afternoon to upgrade your apartments DSTV package, for a channel you wanted to watch was something that wasn't possible. This due to a number of factors, including DSTV commercial being closed over the weekend. Our sincere apologies for the noise you experienced from our cleaning staff, I will be addressing this with our housekeeping management team this morning. We do hope to have the opportunity of having you back to stay with us, and please feel free to send us any special requests prior to your next arrival and we will do our very best to accommodate them. All the very best and safe travels. Yours in Hospitality, Ryan Miller

10/10 Excellent

Hafeez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jul 2019

10/10 Excellent

Gertruida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Clean neat and no hassle check-in or checkout. Travelled for business, the room was clean good quality bedding and most important blockout curtains. Nice view over the city.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Anashya

Disliked: Staff & service, property conditions & facilities, room comfort
Bad stay & Stranger walking into our room
I had a stranger come into my bedroom during the night and reception did nothing about it. One night we had no towels and the person cleaning left our balcony door open, aircon on the entire day. We complained to the manager as we decided to check out early and was supposed to receive a 50% refund and we still waiting for feedback and the refund
Stayed 6 nights in Mar 2019

10/10 Excellent

Rovanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Customer Service
Excellent. Ryan went the extra mile to accommodate us. Exceptional customer service. We will definitely recommend Enigma. Thanks again For making our stay pleasant. Regards Pravine & Monica
Stayed 2 nights in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Pravine & Monica, Thank you kindly for your review, we greatly appreciate it and look forward to welcoming you to back to Enigma Hotel Apartments in the future. Have a wonderful day further :)

8/10 Good

Shaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Shaida, Thank you kindly for your review, we greatly appreciate it and look forward to welcoming you to back to Enigma Hotel Apartments in the future. Have a wonderful day further :)

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfied guess
My stay was short but i felt safe while i was there the staff was very friendly which make me feel very much at home especially the two ladies at the front desk housekeeping staff keep make sure my room was nice and clean i will alway remember my glass of carrot juice from the restaurant staff security alway greet you with a smile i will visit again and encourage my friends to do the same
Stayed 6 nights in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Rupert , Thank you kindly for your review, we greatly appreciate it and look forward to welcoming you to back to Enigma Hotel Apartments in the future. Have a wonderful day further :)

8/10 Good

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Samantha Thank you kindly for your review we greatly appreciate it and look forward to welcoming you back to Enigma Hotel Apartments. Have a wonderful day further:) Kind Regards

10/10 Excellent

Shaheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Shaheena Thank you kindly for your review we greatly appreciate it and look forward to welcoming you back to Enigma Hotel Apartments. Have a wonderful day further:) Kind Regards

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Closer management of staff needed !
My second visit to this place and on checking in my room was not cleaned properly, bath towels missing and the usual complimentary coffee / tea in tray empty. Complaint to reception and was assured room would be sorted immediately but by mid day nothing had been done so requested a room change . Despite this unpleasant start , the rest of the stay ended on a good note .
Stayed 2 nights in Mar 2019
Response from Enigma Team on 1 Apr,2019
Dear Sir/ Madam We apologise for the beginning of your stay being so poorly handled and assure you this won't happen again in the future as our guest's experience are our top priority. Thank you kindly for your review we greatly appreciate the feedback and look forward to welcoming you back to Enigma Hotel Apartments. Have a wonderful day further:) Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness
everything fine so far for me👍 The prepareing of room was OK front desk was corporative Everything was OK for me thanks
Stayed 6 nights in Feb 2019
Response from Enigma Team on 1 Apr,2019
Dear Sir / Madam Thank you kindly for your review we greatly appreciate it and look forward to welcoming you back to Enigma Hotel Apartments. Have a wonderful day further:) Kind Regards

8/10 Good

Munyaradzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Enjoyed my stay and will be returning 😃
Stayed 3 nights in Feb 2019
Response from Enigma Team on 1 Apr,2019
Dear Munyaradzi Thank you kindly for your review we greatly appreciate it and look forward to welcoming you back to Enigma Hotel Apartments. Have a wonderful day further:) Kind Regards

6/10 Okay

Sumaya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2019
Response from Enigma Team on 28 Feb,2019
Dear Sumaya Thank you kindly for your review. We look forward to welcoming you to Enigma Hotel Apartments again soon. Have a lovely day further :)

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Check in staff were professional. Fast check in process. Rooms very clean inside. Everything in room works. Value for money ++++
Stayed 1 night in Feb 2019
Response from Enigma Team on 28 Feb,2019
Dear A Thank you kindly for your review. We are very pleased to see that you had a fantastic experience and stay with us. We look forward to welcoming you to Enigma Hotel Apartments again soon. Have a lovely day further :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, bar the noise levels.
Noise levels are a problem, you can hear patrons next door as if they were in your own room. I had to request to be moved to another room on my first night at 11:30pm, due to loud music and constant banging of tools (some sort of repairs were taking place) from the patrons next door.
Stayed 2 nights in Feb 2019
Response from Enigma Team on 3 Mar,2019
Dear Anonymous Thank you kindly for your review. As the privacy and consideration of our guests are one of the highest priority, we don't accept noise levels that disturb the other guests, nor do we allow any building to be done at night time only during working hours. We will ensure this is strictly adhered to, we do apologize on this behalf. We look forward to welcoming you to Enigma Hotel Apartments again soon. Have a lovely day further :)