The place was fully booked I couldn't stay yet you deducted from my account. I'm waiting for a refund and I expected that the way my money was taken quickly from my account, it must be taken back with same speed. Baring in mind I had to go look for another accommodation at night. I was left strunded st night while you had my money even if there was a place I could book at that time of the night I needed the money you had to put together addify and pay another place. My partner was exhausted and that's the reason we decided to sleep in GP because we were on our way from Makhado headed to Durban for a family funeral. Trying to use your service in our time of need actually added more stress to our situation instead of peace of mind.