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Reviews of Hampton Inn Binghamton/Johnson City

2.5 out of 5
Hampton Inn Binghamton/Johnson City
630 Field St, Johnson City, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 663 reviews" "
Rating 8 - Good. 201 out of 663 reviews" "
Rating 6 - Okay. 73 out of 663 reviews" "
Rating 4 - Poor. 28 out of 663 reviews" "
Rating 2 - Terrible. 22 out of 663 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Caitie Eberz, GM on 13 May,2024
Dear Adam,Thank you so much for rating your stay with us. I hope that we see you again soon!

6/10 Okay

VELDA

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Caitie Eberz, GM on 13 May,2024
Dear Velda,Thank you so much for rating your stay with us. I hope we'll see you again for an even better stay. If you'd like to discuss any opportunities we may have to improve our guest experience, please don't hesitate to reach out to any member of our management team! We appreciate your feedback.

4/10 Poor

Tara

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room only had 1 towel and the pull out couch did not have any sheets/pillows and unfortunately the front desk did not have any to give us. The room was "smoke free" but had a strong odor of smoke.
Stayed 1 night in Apr 2024
Response from Caitie Eberz, GM on 30 Apr,2024
Dear Tara,Thank you so much for sharing your recent experience with us. I'm so sorry to hear that your stay was not as it should have been. I will share your review with our team to ensure a better experience moving forward. We appreciate your feedback.

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Caitie Eberz, GM on 9 Apr,2024
Dear Lynette,Thank you so much for taking the time to rate your recent stay with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff!
Stayed 1 night in Mar 2024
Response from Caitie Eberz, GM on 20 Mar,2024
Dear Venus,Thank you so much for taking the time to review your stay with us. I'm so glad that you enjoyed your experience and that our staff was wonderful. I hope that we'll see you again for another great visit!

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Mar 2024
Response from Caitie Eberz, GM on 11 Mar,2024
Dear Christopher,Thank you so much for taking the time to review your stay with us! I'm so glad that you enjoyed your stay and found everything to your liking. I hope we'll see you again soon!

8/10 Good

Mark, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caitie Eberz, GM on 11 Mar,2024
Dear Mark,Thank you so much for taking the time to rate your stay with us! I hope that we'll see you again soon for another great stay!

8/10 Good

Jessica

Travelled with family
Friendly staff. Decent building. Clean room. Clean and decent bed (most hotel beds are horrible - hard and uncomfortable). Kids enjoyed the pool. Elevator was a bit sketchy but they assured us it had been checked and deemed safe. We’d stay again.
Stayed 1 night in Feb 2024
Response from Caitie Eberz, GM on 27 Feb,2024
Dear Jessica,Thank you so much for taking the time to review your stay with us! I'm so glad that you found our staff to be friendly and your room was clean and comfortable. We'll look forward to seeing you and your kids again for another great stay and more fun in the pool!

8/10 Good

Bonnie, wurtsboro

Business traveller
Liked: Staff & service, property conditions & facilities
Scary location to come into when single
Stayed 1 night in Feb 2024
Response from Caitie Eberz, GM on 13 Feb,2024
Dear Bonnie,Thank you so much for taking the time to write a review of your recent stay with us. I'm so sorry that the location was a little frightening for you - I assure you that the area is safe. We appreciate your feedback and hope to see you again.

10/10 Excellent

YU MEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Caitie Eberz, GM on 5 Feb,2024
Dear Yu Mei,Thank you for rating your stay with us! I hope we'll see you again soon!

10/10 Excellent

Vaino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and very clean.
Stayed 1 night in Feb 2024
Response from Caitie Eberz, GM on 5 Feb,2024
Dear Vaino,Thank you for taking the time to write a review of your stay with us. I'm so glad that our staff was kind and that your rooms and the facilities were clean and comfortable. We hope to see you again the next time you're in the Binghamton area!

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff. They didn’t have enough washcloths for us . The water pressure was good. The beds weren’t the most comfortable but we all slept well. Good parking. I’d stay again
Stayed 2 nights in Jan 2024
Response from Caitie Eberz, GM on 5 Feb,2024
Dear Lori,Thank you so much for taking the time to write a review of your recent stay with us. I hope we'll see you again soon for another great experience!

10/10 Excellent

Adjoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility & the room was very clean. The staff were very nice and accommodating! Breakfast had lots of variety and delicious.
Stayed 1 night in Jan 2024
Response from Caitie Eberz, GM on 21 Jan,2024
Dear Adjoa,Thank you so much for taking the time to review your stay with us! I'm so glad to hear that you enjoyed our friendly staff and that our breakfast offered a good variety! I hope that we'll see you again for another great stay.

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024
Response from Caitie Eberz, GM on 15 Jan,2024
Dear Nancy,Thank you so much for rating your recent stay. I'm so glad you enjoyed your visit and I hope we'll see you again soon!

8/10 Good

CHUN PONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, supermarket, and food. 8 minutes to SUNY Binghamton. Good breakfast (free).
Stayed 2 nights in Jan 2024
Response from Caitie Eberz, GM on 15 Jan,2024
Dear Chung Pong,Thank you for taking the time to review your stay with us! I'm so glad you enjoyed our proximity to the grocery store and local restaurants, as well as the nearness of SUNY Binghamton. I hope we'll see you again soon for another great stay!

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Caitie Eberz, GM on 15 Jan,2024
Dear Michael,Thank you so much for rating your stay with us. I'm so glad that everything rated a 10 out of 10! I hope we'll see you again soon!

10/10 Excellent

gail

Liked: Amenities
The bed was very comfortable
Stayed 1 night in Jan 2024
Response from Caitie Eberz, GM on 10 Jan,2024
Dear Gail,Thank you for taking the time to write a review of your stay. We're all so glad that you enjoyed your experience at our hotel and hope to see you again soon!

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 1 night in Dec 2023
Response from Caitie Eberz, GM on 7 Jan,2024
Dear Karla,Thank you so much for taking the time to review your stay with us. I'm so glad to hear you received such excellent service from our staff. I hope we'll see you again soon for another great stay!

10/10 Excellent

seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Caitie Eberz, GM on 7 Jan,2024
Thank you so much for rating your stay with us! I'm so glad everything was 10 out of 10! We hope to see you again soon.

10/10 Excellent

Larison, Southampton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is behind a Wegman's. Which makes it wonderful for food and any other necessary items. They love pets of all kinds. And it was very quiet. Great place to stay!!
Stayed 4 nights in Dec 2023
Response from Caitie Eberz, GM on 2 Jan,2024
Dear Larison,Thank you for taking the time to review you're stay! I'm so glad you loved our location and that we welcome dogs and cats. I hope we'll see you again soon for another great stay.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Caitie Eberz, GM on 26 Dec,2023
Dear Eric,Thank you for taking the time to rate your stay with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Caitie Eberz, GM on 22 Dec,2023
Thank you for rating your stay with us! I'm so glad everything went well and I hope we'll see you again for another 10 out of 10 experience!

8/10 Good

Evan

Response from Caitie Eberz, GM on 26 Dec,2023
Dear Evan,Thank you for your feedback and rating your stay. I hope we'll see you again soon for an even better experience.

8/10 Good

Evan

Stayed 1 night in Dec 2023
Response from Caitie Eberz, GM on 26 Dec,2023
Dear Evan,Thank you so much for taking the time to rate your stay with us. I hope we'll see you again for an even better stay!

10/10 Excellent

Linda

Stayed 1 night in Nov 2023
Response from Caitie Eberz, GM on 22 Dec,2023
Thank you so much for rating your stay with us! I hope we'll see you again soon for another great experience!

8/10 Good

Joshua, East Greenbush

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern spot close to the Interstate. Busy, confusing area around it, but convenient all the same.
Stayed 1 night in Nov 2023
Response from Caitie Eberz, GM on 21 Nov,2023
Dear Joshua,Thank you so much for taking the time to write a review of your stay. I'm so glad that you found our location to be modern and convenient. I hope we'll see you again soo!

10/10 Excellent

Peter

Stayed 2 nights in Nov 2023
Response from Caitie Eberz, GM on 21 Nov,2023
Dear Peter,Thank you so much for rating your stay with us. I'm so glad that you had such a good experience with our hotel and I hope we'll see you again soon for another great visit!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Caitie Eberz, GM on 9 Nov,2023
Dear Scott,Thank you for taking the time to rate your recent stay. I hope we'll see you again soon for another great stay!

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness
The room was not very clean (bedding,bathroom ).
Stayed 2 nights in Oct 2023
Response from Caitie Eberz, GM on 30 Oct,2023
Dear Mary,Thank you so much for letting us know about your stay. I'm so sorry that things were not as they should have been. I sincerely apologize and will address the issues you experienced with our team.

8/10 Good

joel

Travelled with pets, Travelled with group
Pricey for what u get! Yes pet friendly but very expensive!!
Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 9 Nov,2023
Dear Joel,Thank you so much for taking the time to write a review of your stay. I'm so glad you enjoyed your stay with us and I hope we'll see you again soon!

4/10 Poor

Ayana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Small property. A lot of truckers
Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 30 Oct,2023
Dear Ayana,Thank you for writing about your experience. We are a smaller property for sure and our business changes day to day, but with plenty of local construction and commerce, we do see our share of trucking and construction business but pride ourselves on offering a consistent and clean experience for all of our guests.

10/10 Excellent

Irene

Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 21 Nov,2023
Dear Irene,Thank you for rating your stay with us. I'm so glad that everything rated a 5 out of 5 and that you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, nice facilities.
Stayed 2 nights in Oct 2023
Response from Caitie Eberz, GM on 23 Oct,2023
Dear Daniel,Thank you so much for reviewing your stay with us! I'm so glad that you found our hotel to be clean and convenient to your needs. We hope to see you again soon!

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice staff, need some updating
Wi-Fi did not work for even a second. Shower pressure was absolutely terrible. And you cannot connect HDMI to the TV even though there’s a port…? Staff was nice though
Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 23 Oct,2023
Dear Ryan,Thank you for your feedback. I'm so sorry to hear you had trouble with our wifi and that you didn't like the shower pressure. I appreciate your feedback and am glad to hear that our staff were friendly.

8/10 Good

D. Camille, Punta Gorda

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to dinning options and fast on and off the highway
Stayed 2 nights in Oct 2023
Response from Caitie Eberz, GM on 23 Oct,2023
Dear D. Camille,Thank you so much for taking the time to rate and review your recent stay with us. I'm so glad that we were a convenient location for your stay. I hope we'll see you again soon!

8/10 Good

Gary

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on short notice. Tell your staff they were all over it.
Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 18 Oct,2023
Dear Gary,Thank you so much for taking the time to write a review of your recent stay with us. I'm so glad that you enjoyed your visit with us and I'll gladly pass your compliments along to our staff!

6/10 Okay

Lynn, Missouri City

Travelled with partner
Liked: Staff & service
Expensive for a mediocre hotel.
Stayed 2 nights in Oct 2023
Response from Caitie Eberz, GM on 16 Oct,2023
Dear Lynn,Thank you so much for taking the time to review your stay. On behalf of our staff, I'm so sorry you were unimpressed with your visit. We appreciate your feedback and hope to see you again in order to make a better impression.

10/10 Excellent

Lester

Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 9 Nov,2023
Dear Lester,Thank you for taking the time to rate your stay. I appreciate your feedback and I hope we'll see you again soon!

10/10 Excellent

Balkar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
it is very nice hotel to stay.
Stayed 1 night in Oct 2023
Response from Caitie Eberz, GM on 12 Oct,2023
Dear Balkar,Thank you so much for taking the time to write a review of your stay with us! I'm so glad you enjoyed your experience and I hope we'll see you again for another great overnight!

8/10 Good

Emmanuelle

Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 27 Sept,2023
Dear Emmanuelle,Thank you for taking the time to rate your stay with us. I'm so glad that you enjoyed your visit and I hope that we'll see you again soon!

8/10 Good

Karen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 22 Sept,2023
Dear Karen,Thank you so much for rating your stay! I'm so glad you enjoyed your visit with us and I hope we'll see you again soon!

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 8 Sept,2023
Dear Nicki,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and hope to see you again for another 10 out of 10 stay!

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 7 Sept,2023
Dear Nicki,Thank you so much for rating your recent stay with us. I'm so glad that everything was a 10 out of 10 for you! I hope that we'll see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 4 Sept,2023
Dear Jennifer,Thank you for taking the time to rate your recent stay. I'm so glad that you enjoyed your visit to our hotel and I hope we'll see you again soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 4 Sept,2023
Dear Brenda,Thank you for taking the time to rate your recent stay. I'm so glad that you enjoyed staying with us and I hope we'll see you again soon for another great visit!

8/10 Good

Maegan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Caitie Eberz, GM on 4 Sept,2023
Dear Maegan,Thank you for taking the time to rate your recent stay! We appreciate your feedback and hope to see you again soon.

10/10 Excellent

BRENDAN P

Stayed 1 night in Sep 2023
Response from Caitie Eberz, GM on 22 Sept,2023
Dear Brendan,Thank you so much for taking the time to rate your stay! I'm so glad everything rated a 5 out of 5 stars and I hope we'll see you again soon for another great visit!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family
Perfect for a family stay over on way to and fro...pool was perfect and warm.
Stayed 1 night in Aug 2023
Response from Caitie Eberz, GM on 4 Sept,2023
Dear Robert,Thank you so much for taking the time to write a review about your stay with us. I'm so glad that you and your family were able to enjoy a good nights rest while traveling and that you enjoyed our warm pool! I hope that we'll see you again soon for another great visit!

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay. Staff was very friendly and facility was clean. Loved the pool. Will stay there again. The only down side is it's located behind a grocery store and next to a temp. storage facility.
Stayed 1 night in Aug 2023
Response from Caitie Eberz, GM on 25 Aug,2023
Dear Leslie,Thank you so much for taking the time to write a review of your stay with us. I'm so glad that you enjoyed our friendly staff and clean building. I hope we'll see you again for another relaxing dip in the pool and great hot breakfast!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the facility is in good shape. The mattress needs replacing, room temperature was only 60 degrees, and many breakfast items ran out.
Stayed 1 night in Aug 2023
Response from Caitie Eberz, GM on 17 Aug,2023
Dear Tom,Thank you so much for taking the time to tell us about your recent stay. I'm so glad you enjoyed our staff and facility. I appreciate your feedback regarding your mattress and room temperature and we will discuss the breakfast with the staff. Thank you again and I hope we'll see you again soon!