Kahana Holiday Rentals

"I have very mixed feelings about this place. On one hand, the location is beautiful, close to the ocean, with a pool on site and plenty of parking for rental cars. On the other hand, there were several important issues that significantly affected the comfort of our stay. Nowhere in the listing was it clearly stated that the condominium does not have air conditioning. We had to manage by creating cross ventilation, which meant keeping the patio doors and the front door open most of the time. This is far from a comfortable solution, especially when it comes to privacy. Each room had ceiling fans, but the one in our bedroom was broken. There was no low setting, only medium and high speeds. The airflow was so strong that my wife could not sleep in the bedroom and had to move to the couch in the living room, while I slept under a blanket trying to shield myself from the excessive wind. The biggest issue, however, was that we were not accommodated in what we actually booked. The reservation through Expedia was for a studio with a king bed, which we paid extra for. Instead, we were given an outdated condominium with a 1990s style interior that did not match the listing or our expectations. After reporting the issue, we were redirected to the property operator, Vacasa. The case was passed to a manager who left me a voicemail. Unfortunately, instead of offering help, he questioned th"

"Everything about this property was nice and some cases better than expected. The only negative is that on the day we were leaving, at 8:30 in the morning, well before the 11 AM checkout time, while my husband was half dressed in the bathroom and I was half dressed in the kitchen, new guests entered our room with their pass key. They have been given access to the room without the front deck changing the digital card key and without being told check in time is at 4 PM. what a shock to have strangers walking into our room while we’re still there! That’s bad management. The key should’ve been changed. Also the guest should’ve been notified room won’t be ready until four. When we did check out and I told the front desk about this, they said oh I’m sorry. I’ll tell the management."

"We were at the property for the biggest storm in 95 years and they did such a good job of keeping things safe for us and getting the hot tub and pool up and running as soon as possible when the storm settled down. We had a great time. Room was very clean, it was quiet, and we had a beautiful view of the ocean. Would definitely stay here again. "

"Unit was even better than I expected "

"Good "

"The room was dirty and smelled musty. When taking the bedsheets off we saw a disgusting soiled matress cover that probably hadn't been washed in years. Very dissatisfied "