Does Castle at Kona Bali Kai have a pool?

Yes, this property has an outdoor pool.

Is Castle at Kona Bali Kai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle at Kona Bali Kai?

Self-parking is free at this property.

What time is check-in at Castle at Kona Bali Kai?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM.

Where is Castle at Kona Bali Kai located?

Nestled on the beach, this Holualoa Village condo building is within 1 mi (2 km) of Magic Sands Beach and Kailua-Kona Beaches. Honl's Beach and Sadie Seymour Botanical Garden are also within 2 miles (3 km).

Castle at Kona Bali Kai Reviews, Deals & Photos 2025

6/10 Okay

Dale

5 Dec, 2024

Liked: Communication

Disliked: Cleanliness, room comfort

Mediocre Stay

Not the best for relaxation. Partial Ocean view was nice, however, Small Lanai faces busy traffic. Unit was outdated, patio door was struggle to operate & screen was even worse. Kitchen was decently stocked for cooking. Biggest disappointment was the absurdly TINY Hot Tub across the road that was barely big enough for 4 people.

Stayed 3 nights in Dec 2024

2/10 Terrible

Jong

6 Sept, 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Flies keep coming from behind the vertical blinds of the sliding door. I had caught over 10 flies over two hours before sleeping and the following morning every day and night

Stayed 4 nights in Aug 2024

10/10 Excellent

Cody

14 Aug, 2023

Liked: Cleanliness, property conditions & facilities, communication

Everything was amazing. Staff was very pleasant and willing to help.

Stayed 6 nights in Aug 2023

6/10 Okay

Phil

21 Feb, 2023

We had a "partial-view" studio in building 6 across the road from the main building. Our unit was independently managed by Castle Resorts, but we had full access to the main facilities. The pool area was underwhelming, but the laundry facilities were useful. The room was adequate. The partial view was not spectacular, and the lanai was not great. Sleeping was difficult as the room fronts a busy road, and the roosters like to wake up at 3:45 AM. Our unit was not particularly clean, the bathtub was pretty nasty, the dishes and utensils needed a thorough washing before use, and the block of knives were all dull. We did have to pay an extra $200 on arrival to the management company over and above what we had already paid through Expedia. I now see it is in the fine print, but it was an unexpected inconvenience.

Stayed 11 nights in Feb 2023

2/10 Terrible

TETSUYA

12 Nov, 2022

Disliked: Cleanliness, amenities, property conditions & facilities, communication

シャワーは壊れてる、浴槽にアリがいる、お湯がいつの間にか水になってる、らないの扉が固くて開かない

Stayed 8 nights in Nov 2022

8/10 Good

Tracie

1 Oct, 2021

Liked: Cleanliness, room comfort

Disliked: Communication

Flying by the seat of my pants.

Hotels.com needs to update their info on Kona Bali kai and Kona Bali Kai needs to update their info for hotels.com nothing was accurate and hotels.com, Castle company and the hotel them selves need correct phone numbers. I tried for weeks to get hold of anyone and hotels.com tried you couldn't get hold of anyone either I tried everything even fb so I flew by the seat of my pants thinking that I may be sleeping in my rental car the first night update your information on Castle Kona Bali Kai no numbers work.

Stayed 13 nights in Sep 2021

10/10 Excellent

Verified traveller

28 Feb, 2021

Liked: Cleanliness, amenities, property conditions & facilities, communication

Ocean view, surf spot, was able to see some tropical fish and sea turtles from balcony

Stayed 14 nights in Feb 2021

10/10 Excellent

Brian

23 Feb, 2021

Liked: Cleanliness, communication

Very Solid Kona Condo w a Parial View

Great location on Alii drive, in the same property as the popular Poke Shack. Lots of public beach access near by and a generous partial Ocean View. Spot had a kitchen, with all the necessary utensils. Free Parking & Wi-Fi is definitely a plus. Check-In & Checkout was very simple. Call the property direct to finalize your reservation, especially if you plan on arriving after 5pm. Only complaint was the bed was squeaky, even with normal sleeping movements like rolling over.

Stayed 4 nights in Feb 2021

8/10 Good

Alex

7 Feb, 2021

Liked: Cleanliness, room comfort

Disliked: Communication

Great condo, but poor management

Property location is great, parking plentiful, and the unit was very nice. Listing picture is slightly deceptive as property stretches over 4 buildings and we were in one across a street from main one seen in photos, but still had an ocean view and access to property features like pool, laundry, beach. Had issues with the unit where wifi wasn't working, cable was out, and kitchen sink was clogged. The management company said "we're off site and can't do anything..." and wouldn't reply to emails after.

Stayed 7 nights in Jan 2021

8/10 Good

Verified traveller

25 Apr, 2020

Liked: Cleanliness, property conditions & facilities

I was quarantined on the property 14 days. Staff didn't reach out to ask how I was, was there anything I needed, was I Ok. Nothing.

Stayed 15 nights in Apr 2020

10/10 Excellent

Elizabeth

8 Apr, 2020

Liked: Cleanliness, room comfort

The location was awesome. Staff was friendly. Great price for the stay as well.

Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

21 Mar, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the turtles on the property. There was no elevator at the building I was in

Stayed 7 nights in Mar 2020

4/10 Poor

Verified traveller

11 Mar, 2020

Disliked: Cleanliness, amenities

They were a condos you only got 4 towels for 7 days. They charge you if you want anymore. They charge you for any amenities. The bathroom smelled like pee, the extra blankets smelled. We asked for more toilet paper we did not get any.

Stayed 7 nights in Mar 2020

8/10 Good

Charley, Alberta

10 Mar, 2020

Liked: Cleanliness

Property was exactly as advertised. Good views, clean.

Stayed 5 nights in Feb 2020

6/10 Okay

Linda P.

4 Mar, 2020

Liked: Check-in, communication

Disliked: Listing accuracy

Disappointed

Grounds clean, well-lit, ample parking. Room not real clean, no bath mat or kitchen towel, shade broken, would not close for privacy. Listen said ocean view...there was only a sliver, mostly just looked into big building, not like picture shown in listing at all. Very expensive cleaning fee when arrived, non refundable, not clear on listing. Pool ok, teeny hot tub full of kids. Busy, noisy road right beneath unit.

Stayed 2 nights in Feb 2020

6/10 Okay

Alan P.

27 Feb, 2020

Liked: Cleanliness, location

Disliked: Check-in, communication, listing accuracy

We want to pay what was quoted & we had to fight hard for this. Expedia was never in the pic 4 us!

The location of our room was noisy. but since we booked late, we couldn't expect more. A little more welcoming @ the front desk would be nice & having more amenities would be nice...it was bare minimum. The staff outside were constantly working to keep the place well groomed & I have to say it very clean, we didn't see any bugs, only microscopic ants. Thank you!

Stayed 14 nights in Jan 2020

8/10 Good

Verified traveller

25 Feb, 2020

Liked: Cleanliness, amenities, property conditions & facilities

The room was very nice with comfortable beds. The pool/spa were fantastic and the location is good. There are plenty of turtles right out the front of the hotel.

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

21 Feb, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Unethical Practices

Some things you should know before staying here. The check in process is confusing if you arrive after hours. There's also a hidden cleaning fee ($165 for us) that you don't pay for until you arrive. When we were searching to accommodations, I filtered the results to include air conditioning, daily housekeeping, and internet. Daily housekeeping isn't free, it costs $60/day, there was no air conditioning in our unit, and the internet was super spotty. We arrived after hours and then left early in the morning for a tour, and when we were able to see the front desk about our hidden cleaning fee when we were back in the afternoon, we were scolded for not coming in the morning. I explained that we left before they were open, and she argued with me that they open at 8:00. We left at 7:30, and it was so bizarre to have to justify our actions. The positives were that we had a condo with a BEAUTIFUL view, and everything was in working order!

Stayed 4 nights in Feb 2020

8/10 Good

Sammy

14 Feb, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So, So

The condominium was ok. Seem expensive for the age of building.

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

12 Feb, 2020

Liked: Cleanliness, amenities

It was across the street from the beach & away from all hotels/shops in downtown. What was most uncomfortable was I was on the 3rd floor & I had to carry my luggage, 3 pieces, up the stairs! No elevator, no assistance from office nor did they ask if I needed help.

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

12 Feb, 2020

Liked: Staff & service, amenities

Pros: Great location, friendly staff and the pool and hot tub were great. Cons: The particular condo we stayed in was out dated. The second issue was LOUD road noise.. BUT staying anyplace in Kona along the water.. there will be road noise.

Stayed 2 nights in Feb 2020

8/10 Good

Debby

8 Feb, 2020

Liked: Property conditions & facilities

Turtles on the beach, surfer watching, pool on site

Stayed 11 nights in Jan 2020

2/10 Terrible

Maria, HOUSTON TX

3 Feb, 2020

Disliked: Cleanliness, amenities

Pictures shown on Expedia website of the hotel and room are not real. room was extremely worn out from fixtures and furniture and Linen and very disgusting and dirty. DO NOt recommend any one booking this facility. Marked as 3.5 star on expedia but it is not even 1 Star. Very Disappointed with the high price i paid for this kind of Hotel

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

31 Jan, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great location laid back clean non invasive homey the grounds were well groomed and safe. The parking was easy the pool was pleasant and clean. the apartments were comfortable and well stocked not over the top . Conducive to relaxing

Stayed 8 nights in Jan 2020

8/10 Good

Kurt, Washington State

29 Jan, 2020

Liked: Cleanliness, staff & service, amenities

Nice Property. Our condo was nice, it did need a little maintenance the slider doors were not easy to move the ice maker was stuck (would not give any ice out) and the pocket door to the bathroom needed a little help. But on the positive side this did not take away from our stay. Easy to get to, not far to Kona or good snorkeling beaches.

Stayed 8 nights in Jan 2020

Castle at Kona Bali Kai

Photo gallery for Castle at Kona Bali Kai

Reviews

Entire condo

Popular amenities

Add dates for prices

About this property

Entire place