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"Food standard dropped"

"All facilities like shopping & dinning are nearby. Great on time savings"

"Hotel cancelled our booking and did not even inform us! When we went to check in, staff said it was overbooked and our booking was cancelled! We drove over one hour at night just to be told this??? They couldn’t even inform me earlier so that I won’t have to drive so long? And there were a few other families all left stranded because their booking too was cancelled. Where were we supposed to go??? HORRIBLE TERRIBLE SERVICE!!!"

"Counter staff attitude not best."

"Fully paid for room in hotels.com. At counter for check in on 8pm on 01May26. Wait for 2hours no room available with heavily over booking and crowds of people in lobby waiting for rooms. Decided to seek PlanB at this late hour after 10pm. Request for cancelation and refund through hotels.com. No acknowledge receipt was Issued to us. We left to find alternative accommodation with the understanding that we will be refunded by 12noon on 02May26 but no payment received."

"Nice place , clean , comfortable , i always choose here wherever i outstation also easy for me to drive in Singapore via tuas"

"Clean room, friendly staffs, reasonable price."

"Room was abit run down, but very spacious with full kitchen. Also a short walk away from legoland. Overall recommended for families visiting legoland. "

"The hotel is in a good location and very spacious rooms. The room condition is not great upon closer inspection as there are a lot of small damages, but in general it was a pleasant stay and decent value for money. The breakfast was good. The staff at check in and maintenance staff were not very useful and I saw the cleaners hiding often on their phones, but when they did the work it was fine."