Kampung Batu Balai Holidays

The apartment was clean and comfortable to live in. However, body wash and shampoo weren’t provided adequately even though the ‘big’ bottle was placed in the bathroom. The bathroom was a bit dirty too as I could see stains on the floor. Another thing was the water heater didn't function well. The water was so cold!

Water shower faulty on our 2nd day but was rectify fast. The door to the yard was faulty but maintennace did not come as promised. Overall was okay. Room was clean and quiet.

We enjoy the space of the property. The amenities provided can be better, for example, dish washing was given as hand soap and no hand towels in the toilet.

Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive.

The Futon little bit dirty. Have a spot at futon. Then the water heater like some trouble at master bedroom .. Don't have a hot water if we get a shower. Have a window no curtain so i always wear a hijab cause outsider can see through the window to the living room. Overall is okay. My kids also like to stay there but must improve for furniture to make guest happy to stay. Also i can cook for my family. The receptions also good. Fast responsive. I will repeat again but please change the futon and curtain for the small window also the water heater. Thanks for your service.