Pan Pacific Hotels & Resorts, Kampung Mandum hotels

"Have stayed here many times over the years. Great location, friendly & very helpful staff. On this last stay in May & June 2025 - Natashya (Concierge) always welcoming with a smile and even took a short walk to direct me to the Hop on Hop off pick up point. There was also a very friendly doorman (can’t remember his name though). Always had a smile and very chatty. Had a pleasant surprise on my second stay in June - they had a birthday cake for me (even though birthday was 3 days before). "

"All ok"

"Parking is very confusing.. Pls add more indicators, arrows to hotel parking, not to mall parking. Mall parking is very expensive!! "

"Book for the view, got to see roof instead. Food delicious. Housekeeping slow, i come back at 1.30pm room still not hosekept. "

"Excellent hotel with friendly staff, free transfer (shuttle bus) in/out airport hotel. Massive swimming pool"

"GOOD SERVICE"

"Short visit but nice place to be "

"Excellent communication, the property is clean and tidy "

"Staff was good room was good too. "