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"Clean room"

"Everything is just right - friendly staff, nice clean and tidy rooms, and a great brekafast buffet. I stayed in nearby citadines and iconic hotel too, and holiday inn is the best of the three."

"Food not good at the hotel. Poor gym. Staff not flexible. "

"Our stay at Eastin Hotel Penang was excellent. The hotel provided a comfortable, clean, and quiet environment, and its proximity to Queensbay Mall was very convenient. A special commendation goes to Ms Azura, whose consistent warm welcome and cheerful demeanor significantly enhanced our breakfast experience. The breakfast itself was already among the best we have encountered. Additionally, Dave, the chef at the warm food counter, consistently prepared exceptionally fluffy and moist omelets. Mr. Shakib, a member of the executive lounge service crew, was remarkably attentive. He was the first to proactively inquire if we required any alcoholic beverages or beer, beyond those available at the self-service drink counter. Our housekeeper, Jitender, also deserves recognition. He always greeted us with enthusiasm and diligently ensured that everything was in order throughout our stay. We look forward to returning to Eastin Hotel Penang on our next visit to the area. "

"staff are very helpful."

"I stayed at Wesley Hotel Penang during a business trip. The hotel was clean, comfortable, and conveniently located, making it suitable for work travel. The staff were polite, and the stay was smooth and hassle-free. Overall, it was a good choice for a short business stay."

"Not good customer services"

"The room was clean, as was the hallway and lobby. I wanted an extra pillow and after I called down for one they were at my door within minutes. The location of the hotel is central to evetything."

"all is good and my kids like it except the water heater not enough hot all good would like come again"