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Heritance Tea Factory

5.0 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Heritance Tea Factory

Billiards
Memory-foam beds, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Lobby sitting area
Living area
Heritance Tea Factory offers a peaceful mountain getaway. Book massages at the spa, enjoy regional cuisine at Kenmare Restaurant, or play mini golf. The property provides high-speed WiFi and organizes ecotours to explore the surrounding natural environment.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Memory-foam beds, minibar, in-room safe, desk

Superior King Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Memory-foam beds, minibar, in-room safe, desk

Superior Triple Room

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Floor Deluxe

Memory-foam beds, minibar, in-room safe, desk

Executive Floor Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout curtains
Hairdryer
Rainfall showerhead
  • 19 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Memory-foam beds, minibar, in-room safe, desk

Superior Twin Room

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Mountain view

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout curtains
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Mountain view

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Blackout curtains
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Memory-foam beds, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 46 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Flowerdew Suite

Memory-foam beds, minibar, in-room safe, desk

Flowerdew Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 70 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Kandapola Nuwara Eliya, Kandapola

What's nearby

  • Pedro Tea Factory - 13 min drive - 8.0 km
  • Lover's Leap Waterfall - 16 min drive - 9.8 km
  • Assemblies of God Church Nuwara Eliya - 18 min drive - 11.3 km
  • Lake Gregory - 19 min drive - 10.9 km
  • Nuwara Eliya Golf Club - 19 min drive - 12.0 km

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • ‪Indian Summer Restaurant - ‬22 min drive
  • ‪Cafe Noshers - ‬21 min drive
  • ‪Milano Restaurant - ‬22 min drive
  • ‪Ambal's Hotel - ‬22 min drive
  • ‪Dhatha Home Foods - ‬22 min drive

About this property

Heritance Tea Factory

Luxury hotel in the mountains
At Heritance Tea Factory, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site restaurant, Kenmare Restaurant, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket information and luggage storage
Room features
All 50 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and electric kettles

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8.8 out of 10, Excellent, 183 reviews
The price is S$317
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kenmare restaurant
  • Kenmare Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Piano
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift
  • Thin carpet in room

More

  • 4 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 11 for children
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Tea Factory?

Self-parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Heritance Tea Factory?

Checkout is at noon.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 miles (15 km) of Pedro Tea Factory, Pidurutalagala and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 miles (15 km).

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Heritance Tea Factory Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 249 reviews
Rating 8 - Good. 65 out of 249 reviews
Rating 6 - Okay. 18 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 5 out of 249 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maki

Liked: Cleanliness, staff & service
Disliked: Amenities
設備に古さが見え隠れする施設ですが、スタッフはとても親切です。
Stayed 1 night in Sep 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり山の中にあるので、行く道が少し不安になりましたがホテルに到着すると内装が素敵でテンションが上がります。スタッフの方も皆さん親切で、色々説明してくださりとても感じが良いです。夕食は電車のカートの中で食べれるコースメニューを予約していただきましたが、駅員の格好をしたスタッフが食堂車で食べているような演出をしてくれてとても楽しいのでおすすめです。周りな何もなくホテルを楽しむかたちですが、色々なアクティビティが用意されているので十分楽しめます。
Stayed 1 night in Sep 2025

10/10 Excellent

TOMOYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3日間のホテル滞在を ゆったりと過ごすことができる良いホテルです Tea Plucking 体験は 有意義な時間でしたが、Tea Tasting は正直 何を体験したのか不思議な時間でした 4種の異なる紅茶を飲んで 説明を聞く40分で 情報的には Tea Pluckingとかぶる部分も多かったので もう一工夫あると感じ方も異なったかと思いました
Stayed 2 nights in Sep 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique stay in a heritage building. Staff amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jude Deshan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Stayed 2 nights in Jul 2025

10/10 Excellent

majitha thanujaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL 100% RECOMENDED
Stayed 2 nights in May 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the tiny working tea factory.
Stayed 1 night in Mar 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência

Experiência incrível, hotel na antiga fabrica de chás, serviços impecáveis, destaque para Agra, chef responsável e a Krishna, Voltaremos com certeza
Stayed 2 nights in Apr 2025

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance feutrée agreable. Le dinner etait parfait, tres bon avec du choix et un musicien present pour un
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Stayed 2 nights in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful and answered any request right away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was incredible hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an exclusive place , very good for relaxing
Stayed 1 night in Nov 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お茶の旅の最終地点として滞在を選びました。古き良き時代のイギリスを感じさせるエレベーターと部屋の設えでした。ハーフボードの食事プランで朝夕ともにビュッフェスタイル。 施設内にある製茶所のツアーが良かった。 朝霧の茶畑から朝陽が登るのを部屋から見る事が出来、良かった。

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nisheeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Spectacular vistas. Good food. Access via car is a bit difficult but well worth it.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place. We had a room with a balcony which I would highly recommend as the views and crystal clear air are stunning. The standard of the room and the friendliness and professionalism of the staff was first class. The food was excellent. I cannot recommend this hotel highly enough.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.
Stayed 2 nights in Mar 2020

6/10 Okay

Eido

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Stayed 1 night in Aug 2023

8/10 Good

Kataraina

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Stayed 1 night in Jan 2025

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