Thank you for taking the time to give us your feedback on your recent stay. I am thrilled to hear that the property was clean, and the staff was accommodating to your needs. We look forward to serving you again. Thank you for your business.

Thank you for taking the time to give us your feedback on your recent stay with us. I am thrilled to hear that you enjoyed your stay. I am pleased to hear that you would feel safe having your elderly parents stay with us. I am happy to hear the hotel was clean and breakfast was great. We do hope to see you in the future. Thank you so much for your business.

We strive to make every guest experience a memorable positive one and I am truly sorry we didn't do that for you. I am truly sorry your experience was not up to standard. I do hope you consider on giving us another chance to better serve you in the future.

Thank you for taking the time to give us your feedback on your recent stay. Your feedback is very important to us and gives us the opportunity to improve in certain areas. I want to first give my sincere apologizes for the issues you faced when staying with us. I will be addressing the room temperature with my Chief Engineer and the hot temperature as well. I want all guests to be able to have an enjoyable stay with us. I do hope you give us another chance to better serve you in the future. We appreciate your business.

I am happy to hear the beds were comfortable and you had a decent stay for the night. I am so sorry to hear the shower was not up to standard. I will be addressing this issue with my housekeeping team to ensure this doesn't happen in the future. I am so sorry to hear that you didn't have hot water. I will be continuing to monitor the hot water issue to ensure this doesn't happen in the future. I do hope you give us another chance to better serve you in the future.

I am pleased to hear the staff was very friendly and helpful. I happy to hear you were able to take advantage of the location of the property. We look forward to serving you in the future. Thank you!

I am pleased to hear that the staff was very friendly and helpful during your stay. I am thrilled to hear that the room was clean and quiet. We are currently waiting for the wipes to arrive. We want to make sure all equipment is clean and ready for the next use. We do hope we get to serve you in the future.

Thank you for rating us a 5 out of 5. We hope to serve you in the future! Thank you for your business.

Thank you for taking the time to give us your feedback on your recent stay. I am thrilled to hear that the hotel was clean and the beds were comfortable. We hope that when you are in the area again you will choose to stay with us.

Thank you for taking the time to give us your feedback on your recent stay. Your feedback is very important to us and gives us the opportunity to improve. I want to apologize for the water pressure being weak during your stay. We recently did some work on the property to help with this issue. I am sorry to hear that the A/C unit was not up to par. I have notified my maintenance team and they are addressing this issue, so it doesn't affect guests in the future. I am pleased to hear that even though you faced these inconveniences you still rated us above average. I am happy to hear the staff made an impression on you to mention them in this review. We do hope you give us another chance to better serve you in the future.

Thank you for taking the time to give us your feedback on your recent stay with us. I am thrilled to hear it was perfect for your needs. We do hope we get to serve you in the future when you are in the Kansas City area again.

Your feedback is very important to us. I am sorry to hear that kids were running around during your stay. I will address the vacuuming of the hallways with my housekeeping team to ensure they are doing that after check out time. I want everyone to be able to enjoy their stay when staying with us. I do hope you give us another chance to better serve you in the future.

Thank you for taking the time to give us your feedback on your recent stay with us. Your feedback is very important to us and I would love to know more why we were rated a 1 out of 5.

Thank you for rating us a 5 out of 5! I do hope if you are in the area again you will choose to stay with us!

Thank you for your feedback on your recent stay with us. I am thrilled to hear it was nice! We hope to serve you again in the future! Thank you.

I am thrilled to hear you enjoyed your stay with us! I am pleased to hear the staff made an impression on you to mention them in this review. I do apologize the mattress was a bit saggy when you checked in. I will have a maintenance tech flip that mattress to ensure this doesn't happen in the future to another guest. We are looking forward to seeing you in the future! Thank you.

Thank you so much for your feedback on your stay with us. We appreciate your return business and continue to stay with us. We hope to serve you again in the future!

Thank you for taking the time to give us your feedback on your recent stay. We appreciate your business and look forward to serving you in the future!

I am so thrilled to hear you had a great stay with us! I hope if you are in the independence area again you will choose to stay with us. Happy Holidays to you and your family.

Thank you for taking the time to give us your feedback on your stay with us. Your feedback is very important to us. I am pleased to hear you were able to take advantage of the location of the property. I am thrilled to hear you were able to enjoy the amenities we offer at Holiday Inn Express. I will make sure my maintenance techs take care of the exhaust fan and flip the mattress. I am glad the staff and service we provided to you made an impression to mention us in your review. We do hope we get to serve you in the future. Happy Holidays!

Thank you for taking the time to give us your feedback on your recent stay with us. I am pleased to hear the staff was accommodating and nice during your stay. We strive to make our guests feel like family when staying with us. We hope to see you in the future. Happy Holidays.

Thank you for taking the time to give us a rating! We appreciate your business and look forward to seeing you again. Happy Holidays!

I am thrilled to hear the room was clean and comfortable for you during your stay with us. I am pleased to hear the staff made an impression on you to mention them in your review. We hope we get to serve you in the future. Happy Holidays!

Thank you for rating us a 10 out of 10! We do hope to see you again. Happy Holidays from Holiday Inn Express!

Thank you for taking the time to give us your feedback on your stay with us. I am truly sorry to hear the night staff was less than pleasant at check in. Your feedback gives us a chance to improve and coach the team to better serve our guests. I am pleased to hear the morning staff was great. Thank you for staying with us we hope to see you again.

Thank you for rating us a 10 out of 10! We appreciate your business, and we hope we get to serve you again! Thank you!

Thank you for rating us a 5 out of 5! We appreciate your business and look forward to serving you again.

I am so pleased to hear you were very satisfied with your stay. Thank you for your feedback! We hope you choose to stay with us in the future.

I am pleased to hear the hotel was very clean and it seemed to look like a newer building. Thank you very much for your feedback on your stay. We look forward to serving you again.

I am truly sorry to hear that our hotel was not worth the price you paid for your stay. Your feedback is very important to us. I would like to know more as to why the price was not worth it. Your feedback will help us better understand and better serve our guests in the future.

Thank you for rating us a 5 out of 5! We appreciate your business and look forward to seeing you again!

Thank you for taking the time to give us your feedback on your recent stay. I see the pool area floor was dirty. I have addressed this issue with my maintenance team to ensure they scrub the pool floors. I do hope you choose to stay with us in the future to better serve you.

I am sorry to hear you rated us a 1 out of 5. I would love to know more as to why you rated us a 1. This helps us improve in areas and help better coach our team. Your feedback is very important to us. Thank you.

I am thrilled to hear breakfast was really good! I am pleased to hear the hotel was clean and bright during your stay with us. We appreciate your business, and we look forward to seeing you again!

Thank you for taking the time to rate us a 5 out of 5! We appreciate your business and look forward in serving you in the future!

Thank you for rating us a 5 out of 5! We appreciate you and look forward in seeing you in the future!

Your feedback is very important to us. Your feedback helps us better serve our customers in the future. I am truly sorry you did not have hot water in the morning during your stay. We were sold out during the dates you had stayed with us and if everyone showers at the same time it can take a little for the hot water heaters. I do hope you give us another chance in the future to better serve you. I am thrilled to hear the hotel was very clean the two nights you had stayed.

Thank you for taking the time to rate us a 5 out of 5! We appreciate your business!

I am pleased to hear the staff was friendly and the room was clean for you during your stay. We look forward in seeing you again! Thank you for your feedback.

Thank you for taking the time to give us your feedback on your experience. I am thrilled to hear breakfast was good and you were able to take advantage of the location of the property. We hope to see you in the future!

I am thrilled to hear you enjoyed your stay with us. I am pleased to hear the room was clean and check in was quick. We look forward in serving you in the future.

I do apologize you feel the location of the property is sketchy. We do everything we can to ensure the safety of our guests. Our guests safety is our number one priority. We hope you chose to stay with us and give us another chance. Thank you!

Thank you so much for taking the time to give us your feedback on your recent stay. I am pleased to hear you would recommend our hotel to others. I am thrilled to hear you enjoyed your stay with us. I am sorry that when you return for the concert you couldn't shower due to the water not being hot. I will definitely look into this to ensure this does not happen in the future to other guests. I am glad the bed was comfortable for you and the room was clean. We hope to see you again!

I am so pleased to hear you enjoyed your stay with us. I am happy to hear you were able to take advantage of the location of the property and it was easy to get around. Thank you so very much for staying with us. We hope to see you in the future.

I am happy to hear the unit was very good and you enjoyed the location of the property. We do hope to serve you again. Thank you!

I am so thrilled to hear our breakfast was the best hot breakfast you have had at any hotel in a long time. I am so pleased to hear the staff was accommodating during your stay. We hope we get another chance to serve you in the future. Thank you!

I do apologize for the issues you faced during your stay with us. Your feedback is very important to us. It helps us better coach our team for in the future. I have my Chief Engineer looking at the air conditioner to ensure it is working properly and the mattress is being addressed as well. I do not want this to happen to another guest into the future. I am thrilled to hear the staff made an impression you to give them a shout out in this review. We do hope you give us another chance to better serve you in the future. Thank you!

Thank you for taking the time to give us your feedback on your stay. I do apologize for the beds being squeaky and you felt the cleanliness was average. My Chief Engineer will be taking a look at those beds. I will be working with my Executive Housekeeper to ensure our cleanliness is up to standards. I do apologize you felt the food was just ok. I will be continuing to monitor breakfast to ensure our food is better than ok. I do hope you give us another chance to better serve you in the future. Thank you.

Thank you for taking the time to rate our hotel. I want to improve in anyway I can and would love to know how we could get to a 10. I hope we get another chance to serve you in the future. Thank you!

I am pleased to hear you enjoyed our breakfast. I am thrilled to hear the staff made an impression on you to mention them in your review. We strive on guest service here at Holiday Inn Express. We hope to see you again! Thank you.