Find Hotels with Airport Shuttle in Kansas City from S$131

"The man that checked me in was very rude and unhelpful. When I got to the room it was run down and hadn’t been updated in years. The carpet was stained and bunched in places. When I went to get breakfast the sausage patties were burned on a nasty pan and the eggs looked dry and burnt. Only things edible were the prepackaged muffin and a yoghurt."

"We were very satisfied with our stay. The room was clean and comfortable."

"Yes"

"This property was very disappointing. The common areas were extremely unclean, and there was a strong odor throughout the building. The listing did not indicate that the environment would smell like smoke, which made the experience uncomfortable. I reached out to the hotel and to Hotels.com about the condition of the room, but neither was willing to offer a resolution. Based on my experience, the condition of the property did not match what was presented on the booking site."