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Reviews of Hotel Nepalaya

2.5 out of 5
Hotel Nepalaya
Kwabahal 17, Thamel, Kathmandu

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful!
Stayed 2 nights in Feb 2024

2/10 Terrible

sasha

4/10 Poor

Kul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I stayed 3 nights by booking 3family rooms. Rooms need to be cleaned and updated. My son was bitten by mosquitoes inside the room at night and got infected and had to hospital. Staff were friendly. Overall not the same it looked while booking online. Deceivingly appeared different while I was at the property.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in market area, with good breakfast at the roof top restaurant
Stayed 5 nights in Feb 2023

10/10 Excellent

Aria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location.
Stayed 1 night in Apr 2022
Response from Kamal on 22 Jun,2022
Thank you very much for your nice review. Looking forward for your support in the future too.

10/10 Excellent

Madan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Kamal on 22 Jun,2022
Thank you very much for your nice review. Looking forward for your support in the future too.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Kamal on 22 Jun,2022
Thank you very much for your nice review. Looking forward for your support in the future too.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Love Kathmandu
Very friendly helpful staff, great location!
Stayed 5 nights in Jan 2020
Response from Hotel Nepalaya on 22 Jan,2020
Dear Stephen, Thank you very much for your excellent review. Hope to see you next time.

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Thank you Ramesh
The hotel is located in a frightfully congested area - if you don't drive there, it could be perfect. We met a manager in the restaurant - Ramesh - who was very helpful - he went out of his way to support on many aspects of our Nepal stay - thank you Ramesh for your kind and professional manner. The lobby service was rather poor. They could definitely replace the flask in the room with a kettle and two cups!!
Stayed 3 nights in Dec 2019
Response from Hotel Nepalaya on 25 Dec,2019
Thank you very much for your review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend to all visitors of Nepal with middle income Hotel Nepalaya because: 1. It is excellent hotel, very clean, with friendly personnel and good services 2. It is in the heart of Kathmandu (Tamel) very close from all kind of historical places 3. It is in the heart of Kathmandu (Tamel) very close from all kind of shops and good restaurants with middle prices and good quality of the food 4. It is good hotel management who can provide for you all kind of therapy - starting from Aroma and Yoga (they have connection with fantastic school of Yoga where you can get short course of lessons or get consultation etc) 5. It's will be good choice if you need booking car on bus in middle price 6. It is fantastic hotel, because you can get not only your free breakfast at the restaurant located on the 7 floor balcony (or lunch and dinner by very loo price and good quality) but fantastic impressions - watching nice details of town, sunrise and sunset Have nice trip to Nepal and Kathmandu it is reappy fantastic dream!!!!!!!!!!!!!
Stayed 1 night in Oct 2019
Response from Hotel Nepalaya on 21 Oct,2019
Thank you very much for your nice and detail review. Looking forward for your support in the future too. It was our nice time in Nepal with your group and looking for the similar activities...

10/10 Excellent

Michelle, Jackson Wyoming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Hotel Nepalaya. The room was clean and having AC was amazing in the heat. My favorite place was their rooftop restaurant where I watched the sun rise and was able to enjoy the busy city from above.
Stayed 2 nights in Jun 2019
Response from Hotel Nepalaya on 4 Jul,2019
Thank you Michelle for sharing your experience with us. It was really a nice time with you. Hope to see you again. Nepalaya is missing you so much...

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great hotel in Thamel, the rooms were as expected however it was the staff who really made this place great. Very welcoming from the second I walked in the door, always asking if I needed any help with anything and were helpful in providing directions and advice to find my way around Thamel. Looking forward to coming back here after some trekking to enjoy the rooftop restaurant
Stayed 2 nights in Apr 2019
Response from Hotel Nepalaya on 3 May,2019
Dear Liam, Thank you very much for sharing you nice experience with us. Definitely, looking forward to see you again. Much love..Hotel Nepalaya

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Yoga Hotel in the heart of Thamel
Stayed 3 nights in Mar 2019
Response from Hotel Nepalaya on 3 Apr,2019
Thank you very much for your time to rate us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Hotel Nepalaya on 24 Mar,2019
Thanks for your review.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, strong coffee, lovely staff! They had a good desk where you could book extra and very different activities.
Stayed 3 nights in Feb 2019
Response from Hotel Nepalaya on 26 Feb,2019
Thank you very much for your review. We look forward to see see you here and wants serve you strong coffee again. Again, thanks for your time to review us with excellent rating.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to reach everywhere in minutes. they can help you with tours and I booked an astrology reading for $10 and it was great and took about an hour of my time. They aslo do yoga and much more. The breakfast was big and filling and we loved sitting at the rooftop in the morning with our coffee, looking at Thamel waking up :)
Stayed 1 night in Feb 2019
Response from HOTEL NEPALAYA on 20 Feb,2019
Thank you so much for your great review. we are glad that you love our services and facilities. we are always ready to provide similar kind of services in coming days. see you again and again in Hotel Nepalaya

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Hotel Nepalaya on 2 Feb,2019
Dear sir, Thank you very much for your review. We are looking forward to see you again and eager to serve you...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Guest friendly hotel
Guest friendly hotel next to the red-light district. Breakfest was decent. Wi-fi was not fast. Hot water was a bonus
Stayed 2 nights in Dec 2018
Response from Hotel Nepalaya on 11 Dec,2018
Dear Sir, Thank you very much for the review. Hope to see you again.

6/10 Okay

Jacqui, London

Liked: Cleanliness, staff & service
Basic hotel away from the noise of central Thamel.
Stayed 4 nights in Nov 2018
Response from Hotel Nepalaya on 20 Nov,2018
Dear Jacqui, Thank you for your contribution. We are trying to make it an outstanding hotel in Thamel. You will get lot of changes next time.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Nepal
Very helpful staff . Picked me up from the airport after I was delayed. Great location . Would stay at hotel again! Thankyou for being so helpful!
Stayed 1 night in Oct 2018
Response from Manager Nepalaya on 26 Oct,2018
Dear Mam, Thank you very much for the review. It's our pleasure to help you. It was a nice time with you. We are looking forward to see you again In Hotel Nepalaya.

10/10 Excellent

Acharya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. I felt very comfortable and I enjoyed roof top very much. will be back soon
Stayed 1 night in Oct 2018
Response from Manager Nepalaya on 22 Oct,2018
Dear Sir, thanks for your lovely stay. We are glad that you love our place and our services. Hotel Nepalaya is ready to welcome you any time in future. Again, thanks for recommending our hotel. See you in near future.

10/10 Excellent

y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Excellent rooftop area
This hotel has a rooftop area that provides a good view and a nice place to have breakfast or a drink! The hotel is set back from the street so it is quieter! The staff are very helpful! The rooms are basic but clean!
Stayed 1 night in Oct 2018
Response from Manager Hotel Nepalaya on 15 Oct,2018
Thank you very much for your valuable time to recommend us. It was our great pleasure that we got the chance to serve you. I hope you will consider us for your next trip! We are here to serve you and make your holiday convenient. Namaste!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was so comfortable stay at hotel Nepalaya. Hotel owner is so nice person with positive attitude, instant and help on the spot. All the staffs were nice. Rooftop garden was the most beautiful part of hotel. Reception and Lubby area is quite big. Next beautiful part is just inside the road so peaceful and calm. Thanks for making my stay unforgettable. Will come to your place again probably next year. See you..
Stayed 1 night in Sep 2018
Response from Manager Nepalaya on 19 Sept,2018
Thank you very much for your nice compliments. It's our great pleasure to welcome you in our property and help you during your stay. Definitely door of Hotel Nepalaya is open for you always. hope to see you next year.

8/10 Good

SATOSHI, Mihara

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 네팔라야 칭찬합니다.
친절한 직원들, 편안한 숙소, 루프탑에서 즐기는 편안한 조식 모두 좋았습니다. 혼자 여행으로나 친구들과 함께 여행으로나 매우 추천합니다.
Stayed 1 night in Oct 2023

8/10 Good

Huei chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

SZE MAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Nepalaya on 6 Mar,2020
Thank you

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top located in Thamel and close to historical sites. Rooms are clean and comfortable with window to patio. Rooms are in renovation right now. Absolutely polite, friendly and helpful staff with good knowledge of guiding in Kathmandu City and valley. Massage (Ajurveda, treatments, ...) and Yoga are available. Roof top restaurant.
Stayed 3 nights in Jun 2019
Response from Hotel Nepalaya on 20 Jun,2019
Dear Udo, Thanks for sharing your nice experience with us. Hope to see you soon...

4/10 Poor

JUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は７時からのはずが、７時過ぎに行ってもスタッフがいなかったり、オーダーしてからお湯を沸かしたりし、動作がゆっくりで遅い。部屋に冷蔵庫は無く、クローゼットの扉は開かない。バスタオルは黒ずんでいて清潔感は感じられない。レストランでネパールカレーを食べたが、遅い、高い、不味い。
Stayed 3 nights in May 2019
Response from Hotel Nepalaya on 7 Jun,2019
Thanks for the review. We will definitely take action to fix everything.

2/10 Terrible

Katsuhiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
寝るだけのホテルで我慢する事
ホテルスタッフの大きな声が深夜まで続き寝られなかった、又翌朝は館内修理が朝から始まりうるさかった。枕カバー、毛布カバーは汚れが有り、日々の部屋掃除もされていませんでした。朝食時にはホテルスタッフも同じ食堂で食べており驚きました。又食材が無くなってもそのままで早いもの勝ちのブッフェスタイルです。 予約時にはバスタブ付きの部屋をお願いしたがシャワールームのみで要求したサービスは受けられなかった。 シャワーヘッドとの切り替えは不調で蛇口で洗う羽目になったがお湯は充分満足する。 このホテルで良い点は繁華街に近く便利な点です。
Stayed 6 nights in Mar 2019
Response from Hotel Nepalaya on 11 May,2019
Dear sir, we are very sorry for your bad experience. We will try our best to improve everything.

8/10 Good

Philippe

Liked: Staff & service
Bon séjour
L'isolation sonore n'est pas au top et le wifi n'est pas des plus stables mais l'hôtel est bien placé et la sympathique équipe de l'accueil est souriante, dévouée, réactive et très efficace. En plus, ils portent très bien le TOPI (le couvre-chef traditionnel Népalais)
Stayed 9 nights in Dec 2018
Response from Hotel Nepalaya on 14 Jan,2019
Dear Bon, Thank you very much for your review and feedback. Your feedback is our strength. Hope to see you again...

8/10 Good

Sze Wing Candy

Liked: Cleanliness, staff & service, room comfort
Fair Room, Good Services, Loud Noises
The room and the services were so far good, but do be aware of the noises that could happen at night when people knocking on doors and talking at the corridor. The noises was so loud that I could not sleep at all.
Stayed 2 nights in Nov 2018
Response from Manager Nepalaya on 12 Nov,2018
Dear Wing, Thank you very much for your review. From now, we will be more aware of the noise. Sometimes the cultural difference of our guest brings such situations. We tried our best but mostly depends on the guest themselves.