City view

Reviews of Hotel Roadhouse

3.5 out of 5
Hotel Roadhouse
Chaksibari Marg, Kathmandu, Central Development Region

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kesavan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say it was a wonderful experience! the front desk crews were really helpful in all my needs (booking taxi ,etc.) rooms were 15/10 and the restaurant food 15/10 Worth every penny and good for seniors and super clean and place to be in ! I would definitely stay here the next time convince 100/100 Staff 100/100 Food100/100 Safety 1000/1000 Cleanliness 1000/1000 Location/100/100
Response from Hotel Roadhouse on 2 Dec,2023
Dear Kesavan Sir,Greetings from Hotel Roadhouse!Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that your stay was wonderful, and it's truly heartening to receive such positive feedback.We truly appreciate your generous ratings for the rooms, restaurant, and overall satisfaction.It's fantastic to hear that you found our hotel to be worth every penny, and we're particularly pleased to know that it's suitable for seniors—creating a welcoming environment for all our guests is a top priority.Thank you again for choosing to stay with us, and we can't wait to have the pleasure of hosting you again in the future.Warm regards,Communication Executive.Hotel Roadhouse, Kathmandu

10/10 Excellent

SUSAN

Stayed 2 nights in Oct 2023
Response from Hotel Roadhouse on 23 Oct,2023
Dear Susan Ma'am,Greetings from Hotel Roadhouse!Thank you very much for visiting us this year as well and giving us a very good rating. It was our pleasure to host you on our property. We look forward to welcoming you back soon.Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

8/10 Good

TAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice breakfast,comfy bed, friendly staffs and spacious room.
Stayed 2 nights in Nov 2022
Response from Front Office Team on 17 Dec,2022
Dear Tan Hua Yong,Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. Your feedback will help us to provide better service in future.Hope to see you again in near future with more improved services. We look forward to welcoming you back. Until then, stay safe and stay calm.Warm regards,Communication Executive.Hotel Roadhouse, Kathmandu

2/10 Terrible

Siddharth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terribly noisy at night. No sound proofing. Didn’t sleep a wink
Stayed 1 night in Nov 2022
Response from Hotel Roadhouse on 8 Mar,2023
Dear Siddharth,Greetings from Hotel Roadhouse!Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you on our property. Your feedback will help us to provide better service in future. Please accept our apologies for the discomfort you experienced with the noise in the night. We are working as a team to find better ways to ensure the quiet comfort of our guests in the hotel during the overnight hours. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Take care.Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

6/10 Okay

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very nice and clean. However, some of the rooms face directly into the bar across the street and is very noisy during the night. There is also construction going on next door and is very noisy in the rooms on that side. We asked staff specifically for a more quiet room and they gave us a room next to the construction and when we asked for another room because of the noise from the construction, they pretended as if they had no clue about what we were talking. If the guide from our agency had not pushed for it, they would not have moved us. Buyer beware,
Stayed 1 night in Sep 2022
Response from Hotel Roadhouse on 8 Mar,2023
Dear Irene,Greetings from Hotel Roadhouse!Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you on our property.Please accept our apologies for the discomfort you experienced with the noise in the night. We are working as a team to find new and better ways to ensure the quiet comfort of everyone in the hotel during the overnight hours. .Your feedback will help us to provide better service in future.Hope to see you again in near future with more improved services. We look forward to welcoming you back. Thank you, take care!Warm regards,Communication Executive.Hotel Roadhouse, Kathmandu

4/10 Poor

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice but we had a room that faced the bar across the street and it was extremely noisy during most of the night. Breakfast used to be better three years ago when they had a buffet.
Stayed 1 night in Sep 2022
Response from Hotel Roadhouse on 8 Mar,2023
Dear Irene,Greetings from Hotel Roadhouse!Thank you very much for choosing Hotel Roadhouse as you accommodation partner during you Kathmandu visit and taking the time to review your stay. It was our pleasure hosting you on our property. Your feedback has been shared with concerned department and will help us to provide better service in future.Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards,Communication Executive.Hotel Roadhouse, Kathmandu

8/10 Good

Sungmoon

Stayed 3 nights in Jul 2022
Response from Hotel Roadhouse on 11 Mar,2023
Dear Sungmoon,Greetings from Hotel Roadhouse!Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you on our property. Your feedback will help us to provide better service in future.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

ross

Stayed 2 nights in Apr 2022
Response from Sudarshan Silwal on 29 Apr,2022
Dear Pascal, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We appreciate your maximum ratings for us. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel deal in Thamel, go for a premium room to get a city view with large windows, top staff and food!
Stayed 1 night in Mar 2022
Response from Communication Executive. Hotel Roadhouse, Kathmand on 10 Apr,2022
Dear Pascal, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We appreciate your kind words about our staff, Food and other amenities. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - clean, good food, super nice staff, central location. Highly recommended! After trying a few hotels I think this is your best value / one of the best value in Kathmandu.
Stayed 1 night in Apr 2021
Response from Communication Executive on 20 Apr,2021
Dear Valued Guest, Namaste and Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. We are also thankful for mentioning our location, we are indeed centrally located.We appreciate your kind words about our staff, food,cleanest and other amenities. Your positive feedback is highly appreciated for us, as we strive to improve with each and every stay of our guests. Rest assured that we have already shared your positive feedback to the respective team, it will certainly keep the team inspired and to keep up the good work. It would be a great pleasure to serving you again in the nearest future if your travel plan brings you back to Nepal. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 1 night in Dec 2020
Response from Communication Executive. Hotel Roadhouse, Kathman on 29 Dec,2020
Dear Dipesh, Namaste and Greetings from Hotel Roadhouse!! Thank you for taking the time to review your stay with us. We appreciate your kind commendation about our Restaurant, Location, and rooms. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards,

10/10 Excellent

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in town
I love this place and the staff that make it so welcoming - I travel to Kathmandu a lot for work and holidays and I always book in here. It’s a beautiful building, right in the heart of Thamel, and the staff go the extra mile wothout exception to make sure each stay is as comfortable as the last - they’re particularly good at helping with logistics and they’re always smiling! Can’t wait to come back to Nepal.
Stayed 1 night in Mar 2020
Response from hotel roadhouse on 27 Sept,2020
Dear RJ, Namaste and Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. We are also thankful for mentioning our location, we are indeed centrally located. We appreciate your kind commendation about our services. Your positive feedback is highly appreciated for us, as we strive to improve with each and every stay of our guests. Rest assured that we have already shared your positive feedback to the respective team, it will certainly keep the team inspired and to keep up the good work. It would be a great pleasure to serving you again in the nearest future if your travel plan brings you back to Nepal. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Kathmandu!
Everything is perfect!
Stayed 1 night in Jan 2020
Response from Hotel Roadhouse on 7 Feb,2020
Dear Bruno, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. We are glad to know that we are able to make your stay comfortable. We really appreciate your valuable feedback. We look forward to welcoming you back. Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful stay... much better than any other place we stayed in Kathmandu! Great Location, Great beds, great restaurant.
Stayed 1 night in Feb 2020
Response from Hotel Roadhouse on 4 Feb,2020
Dear Stephen, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We appreciate your kind commendation about our restaurant, breakfast, location and other room amenities. Thank you once again for taking time to share feedback. We look forward to welcoming you back. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Hotel Roadhouse on 28 Jan,2020
Dear Valued Guest, Thank you very much for visiting Hotel Roadhouse and giving us a perfect 5 out of 5. It was our pleasure hosting you in our property. We look forward to welcoming you back. Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Roadhouse on 9 Jan,2020
Dear Valued Guest, Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. We are glad to know that we are able to make your stay comfortable. We really appreciate your valuable feedback. We look forward to welcoming you back. Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

8/10 Good

Jan, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were nice & friendly and breakfast was very good. Can request breakfast take away if early check out for trekking.
Stayed 2 nights in Dec 2019
Response from Hotel Roadhouse on 31 Dec,2019
Dear Jan, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We appreciate your kind words about our staff, room and other amenities. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

ASMADI

Stayed 2 nights in Dec 2019
Response from Hotel Roadhouse on 31 May,2020
Dear Asmadi, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. We are glad to know that we are able to make your stay comfortable. We really appreciate your valuable feedback. We look forward to welcoming you back. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, but noisy bar next door
Nice hotel, with well decorated rooms, comfortable bed and good reataurant attached. A few issues, however: hotel is next to a bar/club that played loud music to 3am, the shower did not drain and the coffee served at breakfast was cold. Aside from these, a comfortable stay in Kathmandu.
Stayed 1 night in Nov 2019
Response from Hotel Roadhouse on 3 Dec,2019
Dear Guest, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We are very happy to read that you had an amazing stay with us and that you liked our location, amenities as well as our restaurant. We are really sorry for the inconvenience regarding noise and breakfast you faced during your stay. We do take pride in catering to our guests’ needs the best way we can. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place!
Great rooms, attentive staff, breakfasts were great. Stay here!!!!!
Stayed 3 nights in Nov 2019
Response from Hotel Roadhouse on 29 Nov,2019
Dear Eric, Greetings from Hotel Roadhouse!! Thank you for taking time to review your stay with us. We are pleased to hear that our staff and services made your stay excellent and hope to see you again in near future with more improved services. We look forward to welcome you back soon. Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Anjana Kayestha on 27 Oct,2019
Dear Valued Guest, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and giving us a perfect 10 out of 10. It was our pleasure hosting you in our property. We look forward to welcome you back in the near future with more improved services. Warm regards Communication Executive. Hotel Roadhouse, Kathmandu

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel in Nepal
I like the location and the room however there were no drawers to keep my clothes and the room facing the bar in front was noisy perhaps better sound insulation will be appreciated. The food was great and has always been my favorite place to eat even when the hotel was under construction during my last visit.
Stayed 6 nights in Oct 2019
Response from hotel roadhouse on 10 Oct,2019
Dear Richard, Greetings from Hotel Roadhouse!! Thank you very much for visiting Hotel Roadhouse and sharing your generous review. We are so pleased that you liked our property and location. We are really sorry for the inconvenience you faced regarding noise. We highly appreciate your feedback as we strive each and every stay. Rest ensured that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We shall be looking forward to welcome you again in our property whenever travel brings you back to Kathmandu. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Matthew, Noosa Heads, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great design, comfortable and excellent service
A very new, beautifully renovated hotel, right in the middle of the lively Thamel district. Friendly, helpful service and a great restaurant. Highly recommended!
Stayed 1 night in Apr 2019
Response from Communication Executive. on 9 Apr,2019
Dear Mr. Matthew, Thank you for the review and the 10 out of 10 rating on Hotel Roadhouse. We appreciate the time and thought that you have given to share your experience during your stay with us. It most certainly is good to know that the hotel and the staffs wore able to provide its best services to you. Thank you and we hope to see you again in the future! Communication Executive Hotel Roadhouse, Kathmandu, Nepal

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All peaple there do their best! Great employees!! I am thankful with all, all .
Stayed 5 nights in Feb 2019
Response from Hotel Roadhouse on 4 Mar,2019
Dear valued Mr.Roberto, On behalf of the hotel roadhouse,initially thank you for staying with us and for your lovely comment to our property. Hope to see you soon in the near future, Warm Regards, Front Office Team

4/10 Poor

Kenichi

Travelled with family
Disliked: Staff & service, property conditions & facilities
タメル地区の中心地のあり交通の便や食事場所などを探すに困ることはない場所です。しかし施設周辺のクラブなどの騒音がひどく深夜も続いていたため睡眠できませんでした。また、施設スタッフの対応は意外と画一的で柔軟な対応は望めません。 朝食は5品目から選べますが全て欧米式のもので周博客は部屋で食べることも可能です。アメニティや清掃関連では配置忘れや不足部分が多くありました。
Response from Hotel Roadhouse on 8 Mar,2023
Dear Suzuki,Greetings from Hotel Roadhouse!Thank you very much for choosing Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you on our property.Your feedback will help us to provide better service in future.Please accept our apologies for the discomfort you experienced with the noise in the night. We are working as a team to find new and better ways to ensure the quiet comfort of everyone in the hotel during the overnight hours. Hope to see you again in near future with more improved services. We look forward to welcoming you back. Until then, stay safe. Warm regards, Communication Executive. Hotel Roadhouse, Kathmandu

6/10 Okay

Ilona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Classy but noisy hotel
The hotel is classy and new. However, there was practically no window in my room as it wasn't see-through and could not be opened. Also, there was horrible noise from the construction next door throughout the day and horrible noise from the rock bar next door all night.
Stayed 4 nights in Sep 2022
Response from Hotel Roadhouse on 11 Mar,2023
Dear Ilona Kalliola,Namaste and Greetings from Hotel Roadhouse!Thank you for taking the time to share your feedback regarding your stay at our hotel. We are glad to hear that you found our hotel classy and new.We are sorry to hear that the windows in your room were not satisfactory, and we apologize for any inconvenience this may have caused. We would like to inform you that we do have rooms with see-through windows and windows that can be opened, and we will make sure to assign you one of these rooms during your next visit.We understand how important a good night's sleep is, and we will do our best to minimize any external noise in the future.We appreciate your honest feedback and hope to have the opportunity to welcome you back in the near future.Warm regards,Communication Executive.Hotel Roadhouse, Kathmandu

10/10 Excellent

Junichiro

Stayed 12 nights in Jul 2022
Response from Hotel Roadhouse on 8 Mar,2023
Dear Junichiro,Greetings from Hotel Roadhouse!Thank you very much for visiting Hotel Roadhouse and taking the time to review your stay with us. It was our pleasure hosting you in our property. We appreciate your kind commendation and you positive feedback works as motivational factor. Thank you once again for taking time to share feedback. We look forward to welcoming you back. Warm regards,Communication Executive. Hotel Roadhouse, Kathmandu

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
3泊しました。素敵なインテリアに惹かれて選びました。シャワーのお湯が5分待たないと出ないタイミングがありましたが、おおむね良かったです。 スタッフも親切で、帰り空港までのタクシーをお願いすると、ホテル専用カーで予定時間よりも早く待っていてくれて感動しました。1250ルピーでした。(ホテルに頼んだせいか、カードでの支払いも出来ました) 部屋がシティ側の2階だったので、向かいにあるライブハウスの音が夜になると聞こえ、神経質な方にはシティ側ではない部屋にリクエストした方が良いです。(シティ側ではない部屋だった友人はさほど気にならなかったようでした) また、金曜の夜はとくに音量もあがり、人によっては辛いかもしれません。翌朝受付にその旨伝えると、金曜の夜はどうしても…という答えでした。 隣接しているカフェで朝食が食べられますが、中庭が素敵なので外で食べようと出るとハエが沢山いたので(時期によるかもしれませんが)オススメしません。 気づいた点を色々書きましたが、ポイントを押さえればとても快適に過ごせるホテルでオススメです。
Stayed 3 nights in Apr 2019
Response from Warm regards Communication Executive. Hotel Roadho on 17 May,2019
Dear Valued Guest, Thank you for visiting Hotel Roadhouse and sharing your generous review. We are glad to know your compliments for the hotel and we look forward to welcoming you back.