Katpadi Holidays

This property was once maintained good but not anymore. This looks like an apartment not a hotel. The is minor damages here and there inside the room and the furnitures are really old. It needs a change to give a pleasant experience to the customer, especially for the one who is traveling from abroad The staffs are not responsible even after calling three or four times there is no one turned. This is really annoying when we call and there is no response for something really important all that we can hear is a simple Sorry. even on the day when I was about to check out, there was a another customer shouted at the staff for the same reason While booking through Expedia, it was mentioned that breakfast is free, but when we inquired in the hotel they said, it is not free . so it’s like a false promise given to the customer for making the booking happen

Internet did not work for 90% of our stay. The couple of times it did work, it was extremely slow. Their rooftop restaurant was blocked for some party the 2 times we tried to eat there. They have no 24 hour restaurant. So no food outside of their limited hours. Gym is not 24 hours which is inconvenient for international travelers to stick to a routine. Their pool was pretty dirty and had lots of men in there most of the time. Too small of a pool. Staff were very nice and polite. They cleaned the room whenever we had requested.

Nice hospitality all staff right from reception to floor staff were excellent