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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Private kitchenette
BBQ/picnic Area
1 bedroom, premium bedding, desk, laptop workspace
Deep-tissue massages, 2 treatment rooms, massages
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
The current price is S$241
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(41 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Living Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1

What's nearby

  • Orchard Park Mall - 10 min walk - 0.9 km
  • Kelowna Golf and Country Club - 3 min drive - 3.0 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 7 min drive - 6.0 km
  • Prospera Place - 7 min drive - 6.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel near Waterfront Park
Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free breakfast buffet, a terrace and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking, plus extended parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Free newspapers, multilingual staff and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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8.2 out of 10, Very good, 1,348 reviews
The price is S$188
includes taxes & fees
7 Jul - 8 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30, per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 15 Jul, 2025 start from S$240.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of CAD 100 per stay and a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; check-in end time: 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 10-minute walk of Orchard Park Shopping Centre and Mission Creek Regional Park. Orchard Park Mall and Cineplex Cinemas Orchard Plaza are also within 1 mile (2 km).

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Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1010 reviews
Rating 8 - Good. 347 out of 1010 reviews
Rating 6 - Okay. 88 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great, pub and food are excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Clarence L Wiley

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and lots of restaurants and shopping nearby. Excellent location!
Stayed 8 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Good hotel. Clean. Good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Did the job. Very good staff. Decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Johanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff very friendly. Restaurant food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 9 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying at this hotel. Rooms were spacious and beds very comfortable. Professional and caring staff. Particularly enjoyed having a restaurant on site and the food was delicious. Overall, would highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable. Very clean. 97 Street Pub restaurant was amazing! Try the Baha Fish Tacos!
Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Our suite was large and the kitchen had all we needed. It was nice to have a guest laundry but the dryers weren’t working well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and I like the option to have a balcony.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was excellent. Comfortable beds and pillows. Very good breakfast. Nice pool area. Very ckean
Stayed 3 nights in May 2025

8/10 Good

Marian

Liked: Cleanliness, amenities, property conditions & facilities
clean and bright .
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Best Western in Kelowna and I will definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Bobbi

Liked: Cleanliness, amenities, property conditions & facilities
The thermostat did not work and was not easy to adjust; we froze the first night and then it was unbearably hot the second. The breakfast is amazing, lots of options and really good food. The restaurant was amazing, we were there during the half price appies night and we gave our compliments to the kitchen as it was so good and well prepared. We like the pool and hot tub with the green space, very lovely and clean. Staff were super friendly and helpful. The room did have hair in the tub and shower curtain, vents were pretty dirty but overall it was a good solid stay.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Breakfast was better when you didn't have crossover to the pub...and what happened to the waffles?
Stayed 4 nights in May 2025

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Comfortable bed. Quiet room Kitchen poorly stocked Strange elevator to 2nd floor
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a facelift
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Mar 2025

4/10 Poor

Antonia

Disliked: Amenities, property conditions & facilities
Breakfast was good several years ago but terrible now. The hotel felt very stuffy. The surrounding area very noisy
Stayed 3 nights in May 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly room are very spacious
Stayed 1 night in Mar 2025