Terrace/patio
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Reviews of Naturella Apart Hotel

Naturella Apart Hotel
Merkez Mah. Ataturk Bulvari, 102 Sk. No:16, Kemer, Antalya

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 75 reviews" "
Rating 8 - Good. 26 out of 75 reviews" "
Rating 6 - Okay. 14 out of 75 reviews" "
Rating 4 - Poor. 8 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location if you prefer to stay in a quiet place with fresh air. The personnel is very responsive and friendly. But furniture in the room was old, however, the bed was quite comfortable, the bed linen and towels were clean and the room in general was clean as well
Stayed 5 nights in Mar 2021

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near the forest. Friendly staff.
Great place near the forest. Friendly staff.
Stayed 3 nights in Jan 2021

10/10 Excellent

Lynne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love
we love this place 9th year always made to feel so welcome and gets better every year
Stayed 9 nights in Jul 2018
Response from Tevfik on 20 Jul,2018
Thank you very much aee you next year

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation very good, parking functioning well.
To be so close to Hadrian Gate and to enjoy specific shopping area is very good location of the hotel. It very close to the terraces over the see and easy to go to East ore West part of the city of Antalya.
Stayed 2 nights in Feb 2018

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Room comfort
You get what you pay for.
Dodgy electrics & everything showing it’s age. Friendly staff & very cheap but wouldn’t stay here again.
Stayed 1 night in Jan 2018

8/10 Good

Aysun

Stayed 10 nights in Jul 2017

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Pretty and nicely kept family hotel about 15' walk from beach. A few blocks from nice restaurants and streets. Negative: family speaks zero English. Nothing. No internet in room so you must sit in an open air cafe while grandma watches tv. Grandkids swam in pool all afternoon with earsplitting screaming. Minimal breakfast. Aside from that, though, nice place.
Stayed 1 night in Jun 2017

8/10 Good

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to stay
I have enjoyed staying Naturella Hotel & Apartments. Exelaint location, perfect view, pool, flowers everywhere, forest back of the hotel and beach 15 min walk. What more do you want in life, This is real nature and I love it there❤️❤️
Stayed 1 night in May 2017

8/10 Good

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural environment. Friendly staff.

8/10 Good

Sidim, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite neighborhood
Beautiful hotel in quite neighborhood. Walking distance to the beach, shopping, nice restaurants. Will stay there again.

10/10 Excellent

Adel Alj, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just loved it- all what i need
It was a plasent experience location is wounderfull and staff are frindly This is my 2nd time here Will not go anywhere if i come to Kamer nice view and good price. Efa is nice young man very helpfull and friendly Thank you Efa and Ibrahim You make feel home

6/10 Okay

Verified traveller

Liked: Staff & service
Nice place great value
It's a nice family hotel you can walk to the beach or walk to the mountain for a little adventure the staff was very friendly and do their best to help you with anything Thank you Tufaik and Efra for your hospitality and kindness

10/10 Excellent

julie, york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
julies holiday was great
hotel was great ,,,lovely family run hotel ,we had a Turkish night very entertaining ,,,the pool was always clean ,,rooms clean also ,,service excellent ,,,some stairs to climb but the staff helped with your bags ,,,lovely gardens ,,,limes an olives on trees outside your balcony ,,very nice been before an would definitely go back asap. good location for town an beach 10 mins walk ,,,,

10/10 Excellent

Milla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel.
Hotel is very beautiful and clean. Pool area and sunbeds are well maintained. Breakfast buffet is fresh and delicious. We really enjoyed our time there.
Stayed 2 nights in Oct 2023
Response from Naturella on 6 Nov,2023
thank you so much:)

10/10 Excellent

Margarita

Travelled with group
Stayed 14 nights in Sep 2022
Response from Naturella on 17 Oct,2022
Sizi tanımak harikaydı. Size ve annenize her zaman kapımız açık

10/10 Excellent

Nesrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Todo ha sido genial… personal muy amable y nos ayudaron en todo.. tiene piscina muy limpia.. las habitaciones tenían el aire y eran limpias.. se lo recomiendo a todos
Stayed 2 nights in Aug 2022
Response from Naturella on 16 Aug,2022
Muchas gracias, Sra. Nesrin. Siempre agradecemos su energía en nuestro hotel, hermosa familia

10/10 Excellent

Fuat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Pia

Liked: Cleanliness, staff & service
Saknade frukostbuffén
Den frukostbuffé som jag betalade för var en trist tallrik med EN ostbit Oliver o syltpaket
Stayed 4 nights in May 2022
Response from D on 13 May,2022
Eftersom det bara finns två rum på vårt hotell serverade vi tallrikar, men som jag sa så kunde man säga åt servitören från var och en av dem och ta så många man vill. Jag är mycket ledsen för den dåliga upplevelsen. Vår buffé öppnade igår. Om du vill besöka igen kommer vi att ha en speciell 5% rabatt för dig.

6/10 Okay

Mikael

Liked: Room comfort
Disliked: Cleanliness
Mycket som kan bli bättre, har bott där flera gånger men nu behövs en uppfräschning rent allmänt. Bland annat hade vi en droppande/rinnande kran under hela vår vistelse.
Stayed 14 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Für ein Zwischenstopp Ok
Stayed 1 night in Jun 2021

8/10 Good

BÜLENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kısa tatilde uygun fiyatlı.
Fiyat/performans olarak güzeldi. Kemerin içinde sakin bir sokak ve ormanın hemen yanında olması güzeldi. Havuzu temiz ve bakımlıydı.Kahvaltı güzel ve yeterliydi. Personel , yardımcı ve güler yüzlüydü. Ailece memnun kaldık. Bu bizim görüşümüzdür. Teşekkürler.
Stayed 2 nights in Jun 2021

8/10 Good

Kostiantyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нам понравилось.
Поселение заняло минут 5, сфоткал паспорта и показали номер. Все соответствовало описанию. Хорошая цена.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Serkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper
Ailemle 1gecede olsa hava degisikligi istedik ve burayı seçmekle gerçekten doğru tercih yaptıgımızı anladık hem karşılama hemde hizmet süper her zaman tercih edilebilecek bir otel samimi sıcak ve temiz
Stayed 1 night in Jun 2020

6/10 Okay

Simge

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Temizliğe Dikkat
Otelin konumu, bina sağlığı ve dışardan görünümü genel olarak iyiydi. Ancak temizlik konusunda gerçekten kötü. Odalara rica etmediğimiz takdirde temizlik yapılmadı, temiz çarşaf ve havlu verilmedi. Oysa böyle şeyler günlük ve düzenli yapılmalı. Odamızdaki tuvaletin kapısı kilitlenmiyor ve duşakabini kırıktı. Kahvaltı çeşitliliği fena değil, tabak vs. genel olarak temizdi. Gittiğimizde fotoğraflarda görülen havuzlardan bir tanesi boştu. Onlarca insan küçücük havuza giriyordu. Onun haricinde giriş ve çıkışta herhangi bir problem yaşamadık.
Stayed 5 nights in Aug 2019

4/10 Poor

Rifat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel yerleşkesi çok güzel ama otel bakımı sıfır
Stayed 1 night in Aug 2019

6/10 Okay

Ayhan

Disliked: Staff & service, property conditions & facilities
Otel kısmından yer ayırtmamıza rağmen apart verildi. İkinci gün soğuk su kesildi ve kaynar suyla yıkanmak zorunda kaldık. Kahvaltısı berbat, yeri kötü değil ama otoparkı yok.Arabanızı cadde üstüne koymak zorundasınız. Birdaha tercih etmem
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
vasat
Tesis çok eski, hiç bir yenileme yapılmamış. Hizmet vasat, soru sorduğunuzda her görevli diğerine yönlendiriyor. Bilgi veya hizmet almak çok zor. Bir daha gitmeyi kesinlikle düşünmüyorum.
Stayed 10 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Zafer

Liked: Cleanliness, staff & service
AİLE APARTI
Kahvaltı çeşitleri artırılabilir. Sabah odalardan çıkan misafirlerin kapıları vurmasına ve diğer misafirleri rahatsız etmesine engel olmak için kapılara bir çözüm getirilebilir.
Stayed 8 nights in Jun 2019

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Günlük Hayal Kırıklığı
Otele ilk bakışta dışarıdan güzel görünmesi açıkçası beni yanılttı. Tek kişilik oda ayırtmama rağmen apart verildi yani aile ve çocukların arasında gürültülü bir ortamdı. Buzdolabı vardı fişin uzunluğu yetersizdi ve üçlü fiş istedim gelmedi yani kullanım dışıydı. Ilk gece zaten 3 civarı çocuklu bir aile uyandırdı çıkış yapıyorlarmış sonraki sabahları çocuk sesleri ile uyandım. Tabi durumu bildirdim odamın değişileceği söylendi ama yapılmadı. Yatak rahatsızdı. Ne terlik ne de saç kurutma makinesi mevcuttu oda gerçekten eski duruyordu. En kötüsü kaldığım üç gün boyunca ne gündüz ne de sabah düzgün duş alamadım cidden soğuktu ısınmıyordu titreyerek duş almak zorunda kaldım bu durumu da söyledim 10 dk suyu akıtınca ısınacağını söyledi fakat 20 dk beklesem de soğuk su akmaya devam etti. Kendisi de geldi ve ısınmadığına şahit oldu. Otelde geceleri müzik sesi olmamasına rağmen hemen karşısındaki otelde gece boyu süren yüksek sesli müzik sizi 2ye 3 e kadar uyutmuyor. Kahvaltı çeşidi de azdı ve çay takviyesini tencereyle yapıyorlardı son sabah çay bittiğinde cezveyi sıcak suya daldırarak çayın üzerinde döktü çalışanlardan birisi pek temiz değildi. Balkon manzarası diye bir şey de yoktu. Bu siteden baktığımda bina dışarıdan güzel ve kullanıcı yorumları baya iyi olduğundan bu oteli tercih ettim ama gerçekten yanıltıcı idi. Bir daha tercih edeceğimi düşünmüyorum bu oteli.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bad experience
No hot water for shower. Facility is not what u imagined. And breakfast is not good. But the price is fair enough. I stayed in the apartment. I don’t know if the hotel side is better.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morgenmad var dårlig kun kaffe/the og der var næsten intet at vælge imellem madmessig
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes ruhiges Hotel im Trubel der Stadt. Wie ein zweites Zuhause.
Stayed 14 nights in May 2019

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019

8/10 Good

FritzFelder, Emmenbrücke, Luzern

Liked: Cleanliness, amenities, property conditions & facilities
Leider hat es etwas viel Stiegen, die für ältere Leute evt. Probleme machen könnten, dafür geniesst man die Ausicht über Kemer umso mehr.
Stayed 2 nights in Mar 2019

2/10 Terrible

Kim, Niedersachsen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel ist eine absolute Katastrophe. Zum Glück hatten wir in diesem Bunker nur eine Nacht Aufenthalt. Es sind nur russische Gäste vor Ort. Von Sauberkeit ist hier keine Spur. Niemals wieder und absolut nicht zu empfehlen.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Disliked: Staff & service
Eine schöne umgebung.
Das Hotel ist sehr gut für Familien.Die umgebung ist sehr schön.
Stayed 7 nights in Jul 2018

4/10 Poor

sezai

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ekonomik, doğa içinde, sakin, huzurlu
ağaçların içinde güzel bir otel, sahile yaklaşık 15 dk. yürüme mesafesi var, merkeze de yakın sayılır. şirin sakin ekonomik bir konaklama için tercih edilebilir, odalardaki eşyalar ve duş biraz eski gelebilir.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hôtel, we stayed only for 1 night but service was appreciable, pool is nice and the location is good.
Stayed 1 night in May 2018

10/10 Excellent

Evgenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично!
Очень приятный отель, красивый сад. Рекомендуем для тихого отдыха на свежем воздухе - вокруг отеля много зелени. Вай-фай работает только в лобби, так же не дождались горячей воды - но с водой зимой проблемы у большинства отелей.
Stayed 1 night in Jan 2018
Response from Tevfik on 25 Jan,2018
Thank you verymuch we hopeto see you again

10/10 Excellent

Özkan, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung Top!
Ein schönes kleines Hotel wo der Betreiber sich noch persönlich um seine Gäste kümmert,
Stayed 10 nights in Sep 2017

6/10 Okay

Elena

Liked: Cleanliness, staff & service
небольшой отельчик. расположен в тихом месте у гор. до центра можно дойти за 15 мин. до пляжа по прямой минут 25.. есть бесплатный трансфер до пляжа три раза в день.Еда довольно однообразная отсутствие зелени и фруктов в сентябре очень странно. в стандартных номерах отсутствует холодильник. нет возможности хранить соки и фрукты. персонал отзывчивый и доброжелательный. в номере из моющих принадлежностей было только маленькое мыло
Stayed 8 nights in Sep 2017

6/10 Okay

Had, Montpellier

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel normal
La chambre est en adéquation avec le prix . Mais rien de plus
Stayed 1 night in Sep 2017

8/10 Good

mustafa

Disliked: Cleanliness, room comfort
KEMER
Biz apartta 8 gece kaldık.yer olarak kemer merkezde.ayışığı plajı çok yakın.500 m.tavsiye ederim.
Stayed 1 night in Sep 2017

10/10 Excellent

Kivanc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017