The hallways needed to be vacuumed. At 8am no coffee in breakfast area, 6pm we were headed to an event and walked by a room and heard a female screaming and a child with a petrified cry, notified front desk/possible owner and he asked what we wanted him to do..... really?? My husband said call the police - he said let me see whos on the room. Then at 1040am day of check out we are packing up and house keeping comes into room unannounced. If we had planned to stay more than 1 night we would have checked out upon arrival!