All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Super clean!!! The rooms were great and the breakfast is delicious
Rosa
Stayed 1 night in Jan 2024
Response from E.Soto on 1 Feb,2024
Hi RosaThank you for taking the time to share your experience. Its always great to see that our guest have a great experience. We hope to see you again when you are back in our area.
8/10 Good
Bernard
22 Jan,2024
Bernard
Stayed 6 nights in Jan 2024
Response from E.Soto on 1 Feb,2024
Hi BernardThank you for choosing to stay with us.
10/10 Excellent
Jose
8 Jan,2024
Jose
Stayed 1 night in Jan 2024
Response from E.Soto on 1 Feb,2024
Hi JoseThank you for the 5/5 and we hope to see you again.
8/10 Good
Paul
4 Jan,2024
Paul
Stayed 4 nights in Dec 2023
Response from E.Soto on 1 Feb,2024
Hi PaulThank you for choosing to stay with us and we hope to see you again when you are back in our area.
The staff at this property were so helpful. Always smiling. The breakfast was the best in years for me. I will always stay here when in town.
JOHN
Stayed 18 nights in Dec 2023
Response from E.Soto on 1 Feb,2024
Hi JohnThank you for choosing Holiday Inn Express for your lodging needs.We are very pleased to see you enjoyed your stay, liked our breakfast and that our staff was able to assist when needed.We hope to see you again when you are back in our are.
10/10 Excellent
Esteban
15 Dec,2023
Esteban
Stayed 1 night in Nov 2023
Response from E.Soto on 1 Feb,2024
Hi EstebanThank you fort taking the time to give us your 10/10. We are pleased to see you had a great stay.
everything's fine! I just didn't like it, they don't take cash
Luis
Stayed 1 night in Sep 2023
Response from E. Soto on 16 Oct,2023
Hi LuisThank you for taking the time to tell us about your stay. We accept cash payments at the time of checkout, however every reservation must have a valid credit card on file. I hope this helps for future reference.
We paid for a king size and they gave us a double bed, went we talked to the front desk she said it was nothing she can do, she was rude and gave us a horrible service.
Yesenia
Stayed 1 night in Aug 2023
Response from E. Soto on 30 Aug,2023
Hi YeseniaLet me start by apologizing for the experience you had during check-in.After looking into your reservation to better understand what happen I confirmed it was booked for a Standard Room. Reservations booked under this category are assigned the room type; Double or King; available the day of arrival. Nevertheless; we will address the manner front desk choose to explain this to you and hope you give us the opportunity to serve you again.
10/10 Excellent
Robin
28 Aug,2023
Robin
Stayed 2 nights in Aug 2023
Response from E. Soto on 30 Aug,2023
Hi RobinI'm glad to see you had a great stay. Thank you for taking the time to share your experience.
Hi RicardoThank you for taking the time to give us your feedback. We are pleased that you found everything great.
2/10 Terrible
Julie
Business traveller, Travelled with partner
15 Jun,2023
Disliked: Cleanliness
Cockroach larvae found on and in sheets in bed
Julie
Stayed 4 nights in Jun 2023
Response from E. Soto on 15 Jun,2023
Hi Julie We appreciate your feedback. We did look into your concerns the same day after we relocated you to a new room. Our certified pest inspector confirmed nothing was found in the room; nevertheless he performed routine treatment. We adhere to the highest cleaning standard, using certified disinfectants and monthly indoor and outdoor pest control by a certified company. I apologize for any misunderstanding, and/or any inconvenience.
10/10 Excellent
Jess
12 Jun,2023
Jess
Stayed 1 night in Jun 2023
Response from E. Soto on 7 Jul,2023
Hi JessThank you for taking the time to give us your 5/5!!
10/10 Excellent
Clayton
8 Jun,2023
Clayton
Stayed 3 nights in Jun 2023
Response from E. Soto on 13 Jun,2023
Hi ClaytonIt was a pleasure having you stay with us. Thank you for taking a moment to give us your perfect rating; we appreciate it and hope to see you again.
10/10 Excellent
Michelle
23 May,2023
Michelle
Stayed 1 night in May 2023
Response from E. Soto on 13 Jun,2023
Hi MichelleThanks for the 5/5 and for choosing to stay with us. We hope to see you again when you're back in our area.
Hi CarlosThank you for the excellent rating! It's always great to learn about our guest's experience. I am glad you found everything quiet and clean. Hope to see you again.