Khê Bao Holidays

The hotel was excellent in so many ways --- the old quarter location was perfect, the lobby and room were clean and attractive, the breakfast buffet was wonderful with a large variety of choices, but it was the STAFF that truly made it the best place to stay in Hanoi!! They were all so helpful,--- from accommodating my early check in after a long train ride, to arranging taxis, remembering the way I like my coffee in the restaurant, the bartenders in the lovely little sky bar, the cleaning staff, the reception personnel who really "saved" me when I was having an issue with my phone and needed a travel document printed.....I can't say enough good things about them all!! I have stayed here several times in the past two years, and conside it s true gem in the city. Highly recommend!

Very nice & friendly staff. Hotel was good for the price, and location.

This is my “go to” hotel when traveling for work in Hanoi. The staff know me and even when my flights are cancelled and I come in a day later at 11pm, they whisk me to my room quickly and assign me a very quiet room. This is like the 4th time I’ve stayed at this hotel as I much prefer this area rather than in the heart of the old quarter. It’s slightly quieter and the lake is only a 3 minute walk for those early morning walks when I’m jet lagged. Buffet breakfast is great with lots of variety and plenty of dragon fruit. Mr Do and his reception team are great and I always seriously appreciate all the little amenities offered. I used the rooftop bar for a client meeting and it worked out great. The evening staff remember me from previous trips and I appreciate all the care they take in worrying about me and asking where I’m going at 4:30 am ( gotta watch the Hanoians work out that early haha.) I also still like that there is the supermarket across the street and tons of shopping nearby. I guess I still like the cathedral neighborhood vs other areas. The gold shops are still exchanging money however the VP bank atm didn’t work with my US Capital one card. I’ll definitely be back in October! Thank you again Oriental Jade !

Great support and room were clean breakfast was really good with a lot of selection. Choose inside rooms as the outside were smoking from shrine burning next store almost daily