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Reviews of Kirkby Stephen Hostel

2 out of 5
Kirkby Stephen Hostel
Market Street, Kirkby Stephen, England

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

M J

Stayed 3 nights in Apr 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
My one night stay
I was only there a night but used kitchen facilities shower etc all seemed clean and working. I really feel the cold so delighted to find heater in my room if I needed it. Denise was welcoming when I arrived and checked in the next morning with everyone in dining room to check things ok .
Stayed 1 night in Sep 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Malcolm

Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, comfortable hostel in a former chapel.
Spacious lounge and kitchen area in the former chapel. Nice rooms and sturdy bunk beds that don't rattle when you get in and out.
Stayed 1 night in May 2022

6/10 Okay

jeffrey

Stayed 1 night in May 2022

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quirky delight !
Stayed 2 nights in Apr 2022

10/10 Excellent

Hamed

Stayed 3 nights in Sep 2021

10/10 Excellent

hanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, comfortable, well equipped kitchen.
Stayed 2 nights in Sep 2021

10/10 Excellent

zahida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Trevor

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in process. We had a lovely big room. Good showers. Town centre location. Supermarket opposite the hostel and lots of places to get food. Good bike storage facilities. We really enjoyed our stay here. Thank you
Stayed 1 night in Sep 2020

10/10 Excellent

Jonny, Bristol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hostel in the center of the Town. Very clean and tidy, with a wonderful communal area to sit, relax and prepare food.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and nice area to visit. Very peaceful. Plenty of walks to do.
Stayed 1 night in Jun 2019

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kirkby stephen hostel
Last minute change of plan from camping due to the weather, myself and the family were highly supprised. It was a lovely place to say and Debbie was great.
Stayed 1 night in Aug 2018

10/10 Excellent

Susie, East Anglia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric, welcoming and clean hostel.
Great hostel- very friendly helpful staff. It suited us as a family very well, we stayed for 3 nights in August. The large communal room was great, with room to play board games (provided or our own). The hostel was very popular with walkers, it would also be great for youth/ kids' groups. We would choose this hostel again.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Well equipped hostel. Good location on High Street close to pubs and restaurants.
Stayed 1 night in Jul 2018

10/10 Excellent

James, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very large, functional ex-chapel, situated perfectly for fast food or groceries, and lends itself very well to being a hostel. The kitchen is well equipped. It is tired in decor, but it’s more than comfortable, and its price adequately reflects this. It even has its own drying room for the wet days. Very friendly and helpful duty staff member.
Stayed 1 night in Jun 2018

8/10 Good

Mrs J M

Liked: Cleanliness, staff & service, room comfort
Kirby Stephen Hostel
Return to a hostel we went to after first being converted from a chapel, and was then part of the YHA. Showing its age a bit now, but still an enjoyable stay.
Stayed 1 night in May 2018

8/10 Good

R M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but value for money.
Basic room but given the price it is very good value. Very welcoming and the cooked breakfast was excellent.
Stayed 1 night in May 2018

2/10 Terrible

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Couldn't check in til after dark. Awful service.
When I arrived at 8:15pm there was a note saying I should call a mobile number. I rang 5 times over a two hour period and left voicemails but I didn't get a text with the door code until after 10pm. I had to sit outside in the dark and entertain myself in this time. Phone signal isn't a problem in Kirkby Stephen, I had full 4G signal so this was totally inexcusable and it wasn't even like I arrived especially late. This was the worst service I've ever had at a hostel and I've stayed in lots. If you get allowed inside it's quite nice. It's an old church which is interesting. Shame about the terrible service.
Stayed 1 night in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Great location, great value!
A great place to stay if your on a budget. Denise the owner couldn't be more helpful, she even sorted us a safe place to park our motorbikes overnight. I will certainly stay again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel
Well worth staying - very friendly - good facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel in lovely converted chapel in town centre
Really friendly owner. Great communal spaces - kitchen facilities were particularly good. Bunkrooms fine - basic but clean. Thoroughly recommended.

10/10 Excellent

Clare, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hostel
This is a superb hostel, the staff are incredibly friendly and accommodating. It's a great location with easy parking. We were cycling and there is a secure bike store and even a drying room for your soggy gear. The food was lovely, the hostel was really nice and comfortable. Would definitely recommend people to stay here and I will definitely return. Thanks you xx

4/10 Poor

JI WON

Stayed 1 night in Aug 2023

6/10 Okay

Shindo

教会ホテル
写真で見ると教会っぽいと思ってましたが、実際に教会でした。ダイニングも教会の椅子などを利用していてとても雰囲気がありました。
Stayed 1 night in Jul 2019

10/10 Excellent

Arie, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious dorm, with lots of facilities
We enjoyed that we could use all facilities for free. The hostel is right at the centre of Kirkby Stephen. We popped in and out several times. The landlady very friendly, helped us find transport to our next destination.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort