Kise Holidays

The bfast wait was not explained to us well enough so we could have adjusted accordingly. I’d stayed in this hotel before and it was not as chaotic as this time. Could it be high season? Staff should have been nicer in letting us know what the procedure was if there was any. Communications Problem. Can be corrected easily.

Pros: rooms are great (we stayed in the condo) - huge apartment, washing machine, small equipped kitchen. No complaints about the room at all! Lunch options: decent takeaway at the deli! Reasonably priced and tasty! Cons: - Pools: there are only 2 at the property. Pools are great, but honestly quite small for the number of guests at the resort. There were a lot of screaming and splashing children, which is fine, just would have been great to have an adults only pool option. - Beach: the beach is shocking to get to. I thought other reviews seemed dramatic, but it is over a busy road, the path is super unclear and the ‘beach house’ was almost impossible to find. Honestly not sure how people headed across with small children! - Restaurant: the BBQ restaurant in the hotel was pretty bad. Food was poor quality, mountains of dirty dishes were everywhere. Nowhere near good enough at a 5-star hotel and given the price point!

The room was very clean, bathroom awesome. The hotel provided toiletries beyond my expectation, bathrobes, pajamas (loved them), pool bathrobes and slippers not to mention refillable drinks in the fridge daily. Having the fridge was important to me especially because I have medications that require refrigeration. Overall, I recommend this hotel wholeheartedly and you wouldn't be disappointed.

Great hotel in reach of all major northern attractions. Service amazing and facilities first class

Beautiful place to stay!