Kitchawan Preserve

This was our 2nd time staying at the San Carlos as didn’t disappoint. Location perfect for walking to Central Park, Grand Central. Located near subway station. Room was very spacious, clean with tv & air con. Staff very pleasant and helpful.

RIU has a quick and efficient system for storing luggage for travelers arriving prior to check in. We did have to stand in line twice in order to check in partly because the online check in process was nonfunctional. However, we were able to access our room prior to 3 PM which was very helpful since we were traveling with children. The staff was friendly and the rooms were clean if slightly small and basic. The location is great for proximity to Times Square, theaters, and restaurants without much noise. Breakfast is included and is delicious and efficiently managed by hotel staff. Prices listed in Expedia are useful for a relative ranking between different hotels but do not reflect what you pay per night. Our basic room was a little over $500/night including various fees and taxes, significantly more than you might expect from the Expedia listing.

If you are staying on floors 5 to 27 and plan on going to the lobby during breakfast. Expect to be waiting at least 10 minutes for an elevator. There are only 2 elevators running to the higher floors as 1 is dedicated for breakfast goers.