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"The hotel is horrendous. It's a misrepresentation of what is showed on Hotel.com. We stayed at this place for 3 days out of the 7 days. Whilst we activate our credit card for this part of the world. This was the worst stay in my entire life, I got a migraine from the lack of sleep due to mosquitoes coming into the room during the night. Mind you we had our windows and doors closed. Not to mention the AC water dripping on our heads whilst trying to sleep. They hotel reception check us in for a hillside room. This shack is in the forest next to a water swamp. Horrendous! Out of date with a rotting fridge and the room smelling of mold. Then they offered to upgrade us to a less horrible room where the AC dripped all of us, mosquitoes ate at us. For the 'upgrade' we had to pay for this SCAM! We checked out on the fourth day and never even got a refund. Please Hotel.com revise your recommendation of this property. It's truly awful and a SCAM!! Best wishes, Stephanie"

"I have an amazing experience, authentic vibe."

"Over the past decade we have stayed in dozens hotels and resorts in Thailand but this place stands out for cleanliness and how helpful and friendly every single staff member has been during our stay. The pool and beach are being kept immaculately clean, there is free use of paddle boards and beach chairs and for a fee you can get a massage on the beach. The breakfast buffet had a nice selection of Thai and western dishes and again was fantastically clean with the staff dealing with anything immediately."

"I absolutely loved the welcome, the help with transport, the location and the room. If I ever go to Koh Kood again I'll definitely be staying here."

"Staff are really friendly and happy to help with anything! Incredible views. Can hire a moped to get around the island from the hotel. Restaurant on the beach does good food and nice cocktails!"

"Our room was better than described and staff were genuinely kind and helpful. We were able to watch the sunset from our living room and our early morning ocean dip was only steps from ourfront door. Exquisite! Thank you!"

"Clean rooms, wonderful staff, very friendly and quality hospitality ..."

"Comfortable accommodation, but according to the booking, it looks like a room with a pool. On arrival, it turns out that this only applies to a few units and the accommodation is without a pool."

"We had a wonderful stay 2-night stay at the Shantaa during our recent trip to Koh Kood. We felt instantly relaxed upon arrival. The rooms were well spaced and very private feeling. The food at the restaurant was nice and we thoroughly enjoyed the breakfast experience. The staff were amazing and we weree well looked after. "