Terrace/patio
Check availability

Reviews of First & Frang Hotel

2.5 out of 5
First & Frang Hotel
112/18 M.1, Thongsala, Ko Pha-ngan, Surat Thani

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplistic rooms that are cute if you’re travelling with a friend. Staff was very friendly.
Stayed 2 nights in Mar 2024

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were nice, great area. My biggest issue is the beds were very hard and uncomfortable as well they attempt to give you an actual towel as a blanket. I did point out that they advertise premium bedding and they immediately got me a very nice quilt.
Stayed 2 nights in Nov 2023

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Awesome room great place to stay for a longer period of time as plently of space!
Stayed 2 nights in Mar 2020
Response from Phet on 14 Mar,2020
Dear....Sir/Madam Thanks for staying with us.We appreciate your feedback. Thanks for letting us know . Best Regards Nistha Piyatad(Phet)

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight for full moon
Great comfortable stay
Stayed 1 night in Feb 2019
Response from Phet on 24 Feb,2019
Dear....Liam Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for stay in Koh Phangan and close to the Pier.
Stayed 1 night in Nov 2018
Response from Nistha-Phet on 28 Nov,2018
Dear..Sir/Madam Thanks for staying with us.We appreciate your feedback. Best Regards Phet

10/10 Excellent

Zerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Its was fun room was comfy they were really helpful in renting us a scooter would stay again
Stayed 1 night in Jun 2018
Response from Phet on 12 Jun,2018
Dear...Zerina Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad (Phet)

8/10 Good

Émilie, Canada

Disliked: Property conditions & facilities
Our stay at the 1st Frang
Overall it was a satisfying experience. The location is good, near everything (except the area of the full moon which is a positive thing). It was quite noisy but with a pair of ear plug it was ok. Note that there was no linen, fortunately we were traveling with our sleeping bags. Theres a nice area at the back of the hotel where you can cook your food, that was very appreciated. For 110baht you can also do some laundry. They rent scooters at the hotel which is the best way to discover the island. Also good to know the hotel furnishes the taxi to come and go to the pier. Its half the price that the other taxis charges. No bugs seen, room was pretty clean!
Stayed 3 nights in Dec 2017
Response from phet on 6 Jan,2018
Thanks for staying with us.We appreciate your feedback. Thanks for letting us know Best Regards Nistha Piyatad(Phet)

8/10 Good

Oren, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt like home
I stayed 12 days at first&frang. The place is vert cosey and nice. The stuff is good and friendly and and desk is open 24 hours. They keep a kitchen if you want the cook your own meal (please clean dishes after:)), and they offer free coffee and tea at the inside hall stand. Felt like home and probably come back.
Thanks. for staying with us.we appreciate your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to resort beach
It's on a busy road and the road noise is terrible in the room. By a loud hostel also so hear partiers. My window didn't have a blackout curtain so I was woken up early by the sun. It's close to the resort beaches but not nice secluded beaches. Far from the full moon party beach, close to the pier. Wouldn't stay here again for the price you could find nicer. They do give free coffee and tea throughout the day

6/10 Okay

Umair, New York, NY

The rooms was nice and it was in the middle of thongsala neigbourhood and so it was close to the pier where you took the ferry as well as the hadd rinn area for the ful moon party. There were a lot of mosquitos in the room. that was my only issue otherwise it was a good place to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
All staff were very friendly. Hotel is close to the pier

8/10 Good

kato

Travelled with group
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

juki

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Phet on 5 Aug,2019
Dear...Sir/madam . Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Phet on 5 Aug,2019
Dear...Sir/madam . Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

10/10 Excellent

RAISA GABRIELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Phet on 9 Jan,2018
Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

6/10 Okay

claude, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to beach and big C
This hotel is ok, staffs very lovely, clean, near of Big C, u can even use their kitchen. There is no tv channe in english.
Stayed 4 nights in Dec 2017
Response from phet on 29 Dec,2017
Thanks for staying with us.We appreciate your feedback. We're sorry you were unhappy we'll work hard to fix the issue you experienced.Thanks for letting us know Best Regards Nistha Piyatad(Phet)Front office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel novo e boa localização
O hotel é meio novo e o quarto tem uma distribuição interessante, com uma das camas no mezanino. Bom AC, wifi, frigobar, garrafas de água cortesia, banheiro de bom tamanho. O staff foi prestativo e nos ajudou a comprar o ticket para o ferry e a alugar a moto para explorar as praias da região. Gostamos da localização, da para chegar a pé do pier e tem opções de restaurantes baratos perto. A praia próxima do hotel tem um por do sol muito lindo. Pode-Se usar a cozinha e há um mercado bem grande perto. Gostamos bastante do hotel mas percebemos que alguém mexeu nas nossas malas, e uma outra hóspede alegou ter sido roubada. Deixamos as coisas de valor na recepção e não tivemos problema.
Thanks. for staying with us.we appreciate your feedback.and we apologize any inconvenience.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Snodde pengar!
5000bath vart stulna ur min väska samma dag som städarna varit där inne.
Thanks. for staying with us.we appreciate your feedback.and we apologize any inconvenience.

10/10 Excellent

matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!!
Very fresh and good looking hotel We really like the room and it is so worth the money. Fresh bathroom and warm water, good wif and air con. You will need to rent a scooter to get around because the hotel isn't very close to town. But with scooter it takes 5 min to get There. I would defenitely go back to that hotel

10/10 Excellent

Renate J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig godt sted! Søde mennesker, som ville hjælpe en med alt for at få det bedste ophold.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable place to stay
The hotel itself is new so the rooms are in good condition and are clean too. The staff is very friendly. The inner court patio is very cosy with fish ponds and there is complimentary tea, coffee and water also. Beach is only 2 minutes walk away and there are also 2 big supermarkets very close.

6/10 Okay

christine

Liked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are so kind and helpful. Use hotel taxi to get there becuz cheaper and safer!! There's bed in the loft so we 3 stayed together. Its nice. But you have to use taxi to pier and haadrin both.