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Reviews of Hotel Esteem

3 out of 5
Hotel Esteem
6A Sushil Sen Road, Kolkata

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kalyan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find as it is located on an interior lane.
Stayed 4 nights in Nov 2022

10/10 Excellent

arindam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location, clean and helpful stuffs
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were not just polite and decent but also very forthcoming with help
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not what they are supposed to provide as per my booking- small, congested and dirty. No towel or soap were provided.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
They didn’t give remote for AC and TV. Later on they provided after several phone call, but the TV remote was not working.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good fairly quiet location 10 mins walk from the Metro and good bus routes. The room was clean and comfortable. On my last day I had a late night flight and after sigtseeing I was offered the use of a room fopr half an hour to have a quick shower and change. Only downside was no breakfast available in the restaurant one morning, but could be ordered as room service, albeit without the buffet options. Also the taxi driver from the airport had difficulty finding the place. Printable directions in English and Bengali would be helpful.
Stayed 1 night in Oct 2018

8/10 Good

RAMIM

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Mark, Ohio

Liked: Cleanliness, staff & service, room comfort
This is a low-cost, no-frills hotel that was perfectly adequate for what we needed: an overnight stay near Victoria Monument and other centrally-located sites. We were pleasantly surprised to find the service and cleanliness much better than expected. Our plane was delayed, so we ate room service instead of going out; food was good and reasonably priced. Overall, a very good experience, and our best wishes to the staff.
Stayed 1 night in Mar 2018

2/10 Terrible

Nivedita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Phone number listed on the reservation was not working. Was very hard to find the hotel. Rooms tiny, stuffy. Our room opened into a hallway that opened an alley, no security. Hallway was very noisy, and I did not feel comfortable at all. Checked out within 40 minutes of checking in, management didn't bother asking why..
Stayed 1 night in Jan 2018

4/10 Poor

P David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's that noise?
Looks great...but. What is not seen in the good looking room photos is the very loud water pump that runs several times during the day for an hour starting often around 6am. A restful stay I did not have because of it.
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
Convenient location
Incorrect booking info do first night no fun crammed 3 into 1 very small room. Paid for 2. Staff very friendly.Great location. blankets could do with a good wash.But otherwise good.
Stayed 4 nights in Dec 2017

10/10 Excellent

Vijayamogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were extremely friendly and helpful.. Situated at a strategic location.. Easy to travel around..will recommend guest to stay at this hotel when you visit Kolkata..
Stayed 4 nights in Dec 2017

8/10 Good

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Kolkata
The hotel is right in the middle of everything but still hard to get to. The room was very small and only had twin beds.
Stayed 1 night in Nov 2017

8/10 Good

Chris, New York, NY

Liked: Staff & service, property conditions & facilities, room comfort
Reasonably priced hotel near Park St area
The hotels is reasonably priced and located near Park st area. US and british consulate are 25 mins walk away. The room and facilities were okay. The cleanliness was bit on disappointing side - I could see some dirt on floor in some areas. The staff was responsive and brought breakfast on time. Overall reasonable hotel without breaking your budget.
Stayed 1 night in Oct 2017

6/10 Okay

Jan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Støjende Personale
De 4 overnatninger vi havde, larmede personalet indtil kl ca 01:30.......og startede igen omkring kl 04 med råb og smækkende døre
Stayed 4 nights in Feb 2018

8/10 Good

romanista, Tokyo

Liked: Staff & service
コルカタ中心地にも近く移動に便利なホテル
初めてのインド、土地感覚のない初めての街でのホテル選びにはいつも苦労するのですが、気になるホテルは細かくレビューをチェックして決定しています。今回もレビュー評価が高くコスパの良い「ホテル エスティーム」を選びました。事前予想通りにコスパも良く、スタッフの対応も良く満足しています。
Stayed 4 nights in Oct 2017