Hotels near Kolkata Narendrapur Station

"Until the property is renovated, I cannot recommend that anyone stay there."

"Excellent "

"The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it. Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience. The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get. The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip. "

"This is not a hotel, rather a guest house. The front door is locked between 11pm to 7am and you would need additional help if you need to go out or get back in during that time. Also there’s no housekeeping. If you want your room to be cleaned, you would need to stay in your room during the day so that it can be cleaned in your presence. The owner doesn’t trust the staffs so they don’t get spare keys to enter the room. "

"I booked this hotel four days prior to my check-in date. However, upon arrival, the receptionist informed me that due to server glitches, they could not provide me a room as all rooms were full. I explained that I had booked well in advance and asked why I hadn’t received any communication about this issue. Their only response was that they had technical problems and kept repeating the same excuse. Eventually, they allotted me a room, but it was in a pathetic condition—no fan, dirty bedsheets and blankets, and the room was not cleaned at all. The bedsheet had multiple holes and cigarette burn marks. When I requested a change, they initially said this was the best they had for that room. After arguing, they finally replaced it. I am not expecting five-star service, but basic cleanliness and proper communication are essential. Harassing customers like this is unacceptable. I visit Kolkata every month for professional purposes and have never experienced such negligence from any hotel in this segment."

"Room is bad. Bathroom is super worst. Service is good. Service is the only positive."

"Staffs are pretty nice and helpful but infrastructure and cleanliness need improvement "

"They cancelled my booking"

"Every thing was nice!"